ACP/REC Training Support Contractual - Temporary Term Contractual (TTC)-1600003022

Description

 
USA

ACP/REC

Training Support Contractual - Temporary Term Contractual (TTC)


TERMS OF REFERENCE


Background

Established in 1959, the Inter-American Development Bank (IDB) is the main source of multilateral financing for economic, social and institutional development in Latin America and the Caribbean. It provides loans, grants, guarantees, policy advice and technical assistance to the public and private sectors of its borrowing member countries.
The Records Management Section (REC) is looking for a professional trainer as part of its Change Management team. The REC Section is responsible for the Records Management program at the Inter-American Development Bank Group (IDBG) which covers the development of IM policies/guidelines, the functional management of IM systems, the delivery of IM support to the business units, and the management of physical Archives. The REC Section is currently involved in the deployment of a new document and records management platform called ezShare based on Microsoft SharePoint and Office 365. The REC Section is also looking more broadly at the improvement of information management governance, processes and tools across the organization which aims to become more digital.

Consultancy Objectives

�Develop a set of training and communications materials for ezShare 
�Deliver corresponding trainings 
�Provide customer support on how to questions

Main Activities 

�Get familiar with ezShare and IDBG policy framework;
�Contribute to the implementation and update of the Change Management Plan
�Develop and maintain training and communication materials in at least two languages (Spanish & English) to cover general and customized functionalities of ezShare and its associated business rules. Training materials might include videos, quick sheets, tutorials, manuals, among others;
�Organize the printing and processing of training and communication materials as needed;
�Deliver face to face, virtual or personalized hands-on training to IDBG users;
�Deliver demonstrations including Brown Bag Lunches and kiosk activities;
�Deliver in-person visits to the business units to provide additional support (floor walking sessions);
�Coordinate the timely approval and distribution of communications;
�Test and maintain (i.e. delete content from previous trainings) training environment;
�Develop, publish, and update Frequently Asked Questions (FAQ)
�Report ezShare issues to the implementation team.

Qualifications

 �Academic Degree/ Level & Years of Professional Work Experience: Bachelor�s degree in Information Management, Archives, Computers Science or related fields and a minimum of two years of work experience as a trainer, managing diverse user groups.
Languages: Fluency in English and Spanish.
�Areas of Expertise: Proven experience in change management relating to the implementation of a document and records management system in a medium to large professional organization. Working knowledge in SharePoint and Office 365 is an asset. Knowledge of the concepts, principles and practice of information, document, records and archives management, including disclosure of information and electronic as well as paper records. Advanced proficiency in the use of Microsoft Office suite (Outlook, Word, Excel, PowerPoint, etc.); experience managing training oriented software like Captiva and other similar tools is an asset.
Skills: Excellent interpersonal and communication skills, self-motivation, commitment and the ability to work in an international team and across hierarchical levels are indispensable, proactivity and dynamism is required; solid organizational skills including attention to detail and multi-tasking skills; flexibility and the ability to work with demanding deadlines, availability for foreign travel.

Characteristics of the Consultancy

�Consultancy category and modality: Temporary Term Contractual, Monthly
�Contract duration: 12 months
�Place(s) of work: Headquarters, Washington, D.C. United States of America
�Responsible person: Section Chief Records Management 


Payment and Conditions: Compensation will be determined in accordance with Bank�s policies and procedures. The Bank, pursuant to applicable policies, may contribute toward travel and moving expenses. In addition, candidates must be citizens of an IDB member country.

Visa and Work Permit: The Bank, pursuant to applicable policies, may submit a visa request to the applicable immigration authorities; however, the granting of the visa is at the discretion of the immigration authorities. Notwithstanding, it is the responsibility of the candidate to obtain the necessary visa or work permits required by the authorities of the country(ies) in which the services will be rendered to the Bank. If a candidate cannot obtain a visa or work permit to render services to the Bank the contractual offer will be rescinded

Consanguinity: Pursuant to applicable Bank policy, candidates with relatives (including the fourth degree of consanguinity and the second degree of affinity, including spouse) working for the Bank as staff members or Complementary Workforce contractuals, will not be eligible to provide services for the Bank. 

Diversity: The Bank is committed to diversity and inclusion and to providing equal opportunities to all candidates. We embrace diversity on the basis of gender, age, education, national origin, ethnic origin, race, disability, sexual orientation, religion, and HIV/AIDs status. We encourage women, Afro-descendants and persons of indigenous origins to apply.

Primary Location

: HQ-US-Washington DC

Job Posting

: May 10, 2016, 6:00:00 AM

Closing Date

: Ongoing

Contact Name - External

: Jobs Online

Contact Email - External

: jobsonline@iadb.org
ACP/REC - Information Management Contractual � Temporary Term Contractual (TTC)-1600001963

Description

 
USA

ACP/REC

Information Management Contractual � Temporary Term Contractual (TTC)

TERMS OF REFERENCE


Background

Established in 1959, the Inter-American Development Bank (�IDB� or �Bank�) is the main source of financing for economic, social and institutional development in Latin America and the Caribbean. It provides loans, grants, guarantees, policy advice and technical assistance to the public and private sectors of its borrowing countries.
 
The Records Management Section (REC) is looking for an Information Management (IM) professional. The REC Section is responsible for the Records Management program at the Inter-American Development Bank Group (IDBG) which covers the development of IM policies/guidelines, the functional management of IM systems, the delivery of IM support to the business units, and the management of physical Archives. The REC Section is currently involved in the deployment of a new document and records management platform based on Microsoft SharePoint and Office 365. The REC Section is also looking more broadly at the improvement of IM governance, processes and tools across the organization which aims to become more digital.
 
Consultancy Objectives
 
� Deployment of the new document and records management platform.
� Review and establishment of the IM framework.
� Provide support in the Implementation of IM policies

Main Activities
 
The successful candidate will work in the following areas: 

1. Deployment of the new document and records management platform: 
  a. Design information architectures for units in the corporate side of the organization. 
  b. Undertake training, communication and promotional activities to increase buy-in.
2. Review and establishment of the IM framework:
  a. Review existing policies, roles and responsibilities, and guidelines based on organization needs and latest market trends in IM.
  b. Support the review and approval of new policies and guidelines
  c. Contribute to the promotion of the new IM governance framework.
3. Support the  implementation of IM policies:
  a. Support the implementation of the records retention schedules.
  b. Raise awareness and increase compliance with IM polices including public access to information.
 
4. Other duties
  a. Contribute to the day-to-day activities of the section as required.
  b. Perform other duties as assigned.

Qualifications

 
� Academic Degree/ Level & Years of Professional Work Experience: Bachelor�s degree in Information Management, Records Management, Archival, Library Science or related fields and a minimum of two years of work experience or the equivalent combination of education and experience in Information Management.
� Areas of expertise:
? - Knowledge of and experience with the concepts, principles and practice of information, document, records and archives management, including disclosure of information and electronic as well as paper records.
? - Experience in using an electronic document and records management system in a medium to large-sized organization; experience in implementing and supporting an Electronic Document and Records Management System would be very advantageous.
? - Experience with the definition and drafting of IM policies and guidelines.
? - Experience in managing change processes would be an asset.
? - Experience with SharePoint and Office 365 is a plus.
� Skills:
? - Advanced proficiency in the use of Microsoft Office suite (Outlook, Word, Excel, PowerPoint, etc.).
? - Excellent interpersonal and communication skills.
? - Solid organizational skills including attention to detail and multi-tasking skills.
? - Ability to work independently and collaboratively as well as being able to take coordination roles.
� Languages: Fluency in English. Proficiency in Spanish desirable but not a requirement.
 
Characteristics of the Consultancy

� Consultancy category and modality: Temporary Term Contractual Monthly (TTC)
� Contract duration: 1 year, renewable up to 18 months
� Place(s) of work: IDB Headquarters at Washington, D.C. United States of America
� Responsible person: Section Chief Records Management

Payment and Conditions: Compensation will be determined in accordance with Bank�s policies and procedures. The Bank, pursuant to applicable policies, may contribute toward travel and moving expenses. In addition, candidates must be citizens of an IDB member country.
 
Visa and Work Permit: The Bank, pursuant to applicable policies, may submit a visa request to the applicable immigration authorities; however, the granting of the visa is at the discretion of the immigration authorities. Notwithstanding, it is the responsibility of the candidate to obtain the necessary visa or work permits required by the authorities of the country(ies) in which the services will be rendered to the Bank. If a candidate cannot obtain a visa or work permit to render services to the Bank the contractual offer will be rescinded
 
Consanguinity: Pursuant to applicable Bank policy, candidates with relatives (including the fourth degree of consanguinity and the second degree of affinity, including spouse) working for the Bank as staff members or Complementary Workforce contractuals, will not be eligible to provide services for the Bank.
 
Diversity: The Bank is committed to diversity and inclusion and to providing equal opportunities to all candidates. We embrace diversity on the basis of gender, age, education, national origin, ethnic origin, race, disability, sexual orientation, religion, and HIV/AIDs status. We encourage women, Afro-descendants and persons of indigenous origins to apply.

Primary Location

: HQ-US-Washington DC

Closing Date

: Ongoing

Contact Name - External

: Jobs Online

Contact Email - External

: jobsonline@iadb.org
Senior Archives Assistant


Project Title:


Inventory and assessment of UNHCR Archives of the Balkans Crisis, 1991-

1995


Organisation:


UNHCR

Job Title


: Senior Archives Assistant

Duty Station


: Geneva

Duration


: 21 September 2015 to 18 December 2015

Contract Type:


Temporary Contractor

Closing date: 24 August 2015

Background Information:



UNHCR has 1 km of paper files in the archives which were received from the Field Offices in Croatia,

Serbia and Bosnia and the HQ Special Operation for the Former Yugoslavia desk following the

Balkans wars of 1991 to 1995. The collection is globally and historically unique in its scope and

content � UNHCR was the lead agency of the United Nations throughout the crisis, coordinating much

of the humanitarian response that was so badly needed during this time. Until now, this archives

collection has been viewed by few eyes. In September 2015 UNHCR Archives will start a project

aiming to declassify this information for public view, whilst securing the integrity of the records for longterm

preservation.

Records and Archives Section is seeking to engage two contractors at G5 level with training and

experience in archival description projects to participate in inventory of the files and the assessment of

the collection�s condition.


Organizational context:



Established in 1996, UNHCR Archives includes material that predates the creation of the organization

in 1951, documenting more than half a century of field operations around the world, as well as material

from our headquarters.

The Senior Archives Assistant will be working in a team under the supervision of the reference

archivist.


Duties and Responsibilities:

Accountability


(key results that will be achieved)

UNHCR collection of files of the Balkans wars (1991-1995) is inventoried and assessed according to

archival standards.


Responsibility



Under the supervision of the Reference Archivist the contractor will participate in the inventory and

assessment of the physical condition of the collection of files related to the Balkans Crisis in UNHCR

Archives.

Essential Minimum Qualifications and Professional Experience Required:



The project requires contractors who have specific expert skills and fulfil specific criteria, namely:


?

The incumbent has finalized or be enrolled in an Archives and Records Management training

program, or equivalent.


?

The incumbent has participated in archival description projects

Language



?

Fluency in English (required).

Essential Competencies:



?

Available on the dates specified in the offer

?

Understands and have practical experience in archival description project

Required and Desirable Competencies:

General



?

Works well in a team and has a strong work ethic: strives to deliver high-quality, error-free

deliverables and communicates well in a multicultural environment.


?

Attention to detail

?

Analytical thinking

Location:



The contractor will work in the UNHCR Records and Archives Section in UNHCR HQ in Geneva,

under the direct supervision of the Reference Archivist.


To Apply:



Int

erested applicants should submit their letter of motivation and Personal History Form (P11), to

Archives@unhcr.org


.

P11 forms are available on

www.unhcr.org/recruit/p11new.doc

The deadline for applications is 24 August 2015
ACP/REC - TTC - Information Management Expert-1500004000

Description

ANNEX A
USA
BDA/ACP/REC
Information Management Expert
TERMS OF REFERENCE
Background
The Records Management Section (REC) is looking for a professional with a strong background in Information Management (IM). The REC Section is responsible for the Records Management program at the Inter-American Development Bank (IDB) which covers the development of IM policies/guidelines, the functional management of IM systems, the delivery of IM support to the business units, and the management of physical archives including vital records. The REC Section is currently involved in the deployment of two new solutions:
� BID365: Document and records management system based on a Microsoft platform;
� Service Central: Ticketing system to manage the services delivered by the Section.
The REC Section is also looking more broadly at the improvement of records management processes and tools across the organization.
Consultancy objective(s)
� Support and facilitate the deployment of BID365 and Service Central together with the improvement of related processes;
� Contribute to the improvement and support of existing solutions and services of the REC Section.

Main activities
The selected candidate will:
� Participate in the planning, communication, training and testing of a BID365 pilot with close coordination/interaction with the IT department;
� Participate in the design, configuration and testing of the new Records Management module;
� Support the deployment of BID365 across the Bank including the definition and implementation of information structures;
� Facilitate the deployment of Service Central within the REC Section by proposing improvements and managing the change (communication and training);
� Define standard reporting processes based on the Service Central database;
� Propose and coordinate the implementation of improvements to eArchives (http://www.iadb.org/en/earchives/) and the internal REC intranet;
� Contribute to the enhancement of Records Management policies and guidelines including the filing and retention plans;
� Provide assistance to the IDB business units on information management related topics;
� Contribute to the day-to-day activities of the Section when required.
Reports / Deliverables
N/A
Qualifications
� Academic Degree/ Level & Years of Professional Work Experience: Candidates must have a Bachelor degree in Information Management, Computer Sciences or related fields.
� Knowledge and experience of the concepts, principles and practice of information, document, records and archives management.
� Proven experience in using an electronic document and records management system in a medium to large-sized organization; experience in implementing and supporting an Electronic Document and Records Management system would be very advantageous.
� Experience in business analysis and process optimisation.
� Well-developed understanding of the role, functions, and tasks of the IDB.
� Experience in managing change processes would be an asset.
� Practical IT knowledge, familiarity with MS Office in particular Word, Excel and PowerPoint, knowledge in HTML/Javascript as well as Microsoft SharePoint and Office 365 platform would be assets
� Languages: Fluency in English. Proficiency in Spanish desirable but not a requirement.
Competencies
� Proven organizational skills, commitment and a strong sense of initiative.
� Team oriented, proven ability to work in an interdisciplinary environment.
� Self-motivation, strong interpersonal, presentation and communication skills.
� Developed customer service orientation and the ability and confidence to liaise with all levels of staff and external correspondents.Characteristics of the Consultancy
� Consultancy category and modality: Temporary Term Contractual (TTC)
� Contract duration: 12 months
� Place(s) of work: IDB Headquarters at Washington, D.C.
� Responsible person: Section Chief Records Management

Qualifications

Payment and Conditions: Compensation will be determined in accordance with Bank�s policies and procedures. The Bank, pursuant to applicable policies, may contribute toward travel and moving expenses. In addition, candidates must be citizens of an IDB member country.
Visa and Work Permit: The Bank, pursuant to applicable policies, may submit a visa request to the applicable immigration authorities; however, the granting of the visa is at the discretion of the immigration authorities. Notwithstanding, it is the responsibility of the candidate to obtain the necessary visa or work permits required by the authorities of the country(ies) in which the services will be rendered to the Bank. If a candidate cannot obtain a visa or work permit to render services to the Bank the contractual offer will be rescinded,
Consanguinity: Pursuant to applicable Bank policy, candidates with relatives (including the fourth degree of consanguinity and the second degree of affinity, including spouse) working for the Bank as staff members or Complementary Workforce contractuals, will not be eligible to provide services for the Bank.
Diversity: The Bank is committed to diversity and inclusion and to providing equal opportunities to all candidates. We embrace diversity on the basis of gender, age, education, national origin, ethnic origin, race, disability, sexual orientation, religion, and HIV/AIDs status. We encourage women, Afro-descendants and persons of indigenous origins to apply.


Primary Location

: HQ-US-Washington DC

Closing Date

: Ongoing
Staff Assistant (Archives/Records) / Archives/Records Assistant (

Job Number:

1500443)



Description

This is a one year contractual position.
Job Summary
Under the general supervision of an Archives/Records Officer, Senior Archives/Records Officer, or Section Chief provides services and performs daily operations using a variety of resources and systems. Work is technical in nature using established archives and/or records management precedents and procedures as guidelines. The Archives/Records Assistant serves as a central point of contact for requests in a particular area of responsibility and is accountable for meeting end users needs. These positions allow some discretion in carrying out assigned duties and interacting with internal and external clients to effectively accomplish the work.
Main Duties and Responsibilities
Establishes a liaison relationship with service users in business units (including directors), maintaining regular contacts regarding records management issues and solutions. Ensures the timely provision of services to Fund staff and external clients, and tracks and reports on the status of services and requests for services including reports and statistics on user transactions and services. Provides ongoing support and complex troubleshooting for users of specialized services and automated systems.
Responsible for specific archives and records management activities, such as the physical maintenance of Fund archives and records in the repository and off-site storage centers; manages a Vital Records database and oversees collection and distribution of Vital Records to offsite storage; manages automated systems on a daily basis, including security and access rights, and provides training to Fund users; manages the transfer of semi-active records; oversees daily operations in relation to the storage of, and access to, semi-active records; and ensures the accuracy and completeness of information about transfers.
Supports Senior Archives/Records Officers and Archives/Records Officers in improving records management in departments and divisions by advising departmental staff and records users and by implementing agreed systems and procedures. Assists officers in accessioning, transferring, describing and providing access to archival records, including the declassification of sensitive information in the archives. Implements routine procedures for the capture and long-term preservation of records in all formats.
Assists in gathering requirements and defining specifications for new system functionality, and in system modification and testing. Assists in the selection of new equipment. Supports the implementation of file plans and retention schedules.

 

Qualifications

The completion of a high school education, supplemented by a minimum of four years of relevant experience, is required. Alternatively, completion of a university degree in a related field of study, or equivalent, is required.
  • Excellent English communication and interpersonal skills, including the ability to work with a diverse team and to interact effectively with clients at all levels
  • Experience with archives management and databases is preferred
  • Familiarity with international standards for Archives Management is highly desirable
You must physically reside in the local Washington metro area to be eligible for this position.

The IMF is committed to achieving a diverse staff, including gender, nationality, culture and educational background.