Jobs Info

Archives Officer (2 Positions) - Enterprise Content Management Project, TA, P2, New York

Job Number: 499225 | Vacancy Link
Location: Information Tech Solutions & Services
Work Type : Temporary Appointment

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does � in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children's rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life � in its social, political, economic, civic and cultural dimensions � her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society's most disadvantaged citizens � addressing inequity � not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Job organizational context
The Archives Officer directly reports to the Senior Project Manager, ECM.

Purpose for the job
Under the direction of the Senior Project Manager, the Archives Officer will:

1.  Appraise records to evaluate whether they meet the criteria for inclusion in the
2. Archives;
3.  Arrange and describe archival records accordingly to ISAD(G)
4.  Contribute to the development of archival policies, .e. access, accessioning, appraisal
5.  Create finding aids
6.  Participate in the development of a Trusted Digital Repository
7.  Support Senior Project Manager in implementation of the ECM project.
8.  Performs other duties as required.

Key functions, accountabilities and related duties/tasks
Operational functions:
* Operationalizes and implements archival guidelines, as defined by the ECM project that support teams regarding the identification, appraisal, arrangement and description, and preservation and conservation of archival records.
* Responds to research requests in accordance with internally defined guidelines.
Efficiency management and reporting
* Using a data driven focus develops a process improvement process that leads to a positive and measurable impact on space management where there are housing costs, including electronic storage.
Communication:
* Communicates regularly with Senior Project Manager - ECM to ascertain the status of activities to ensure information is managed accurately and appropriately.
* Provides necessary support and insights on archival management and processing.
Partnership, coordination and collaboration
* As required, under direction of the Senior Project Manager - ECM, collaborates with other agencies, local authorities and implementing partners on archives related matters including information exchange and harmonization.

Impact of Results 
 1. Governance: upholds and maintains UNICEF's archival records principle. Allows employees and other important stakeholders to perform their duties as effectively as possible. Safekeeping of UNICEF's digital and physical archival records.
 2. Analysis: appraises records to determine archival value. Focuses on digitization to reduce storage costs.
 3. Efficiencies: Enable users to seamlessly access UNICEF"s archival records by ensuring confidential materials are identified and protected, and making available information accessible to all staff.
 4. Compliance: Ensuring that UNICEF's archival records procedures and guidelines are followed.
 5. Knowledge management: The most relevant and latest industry expertise is maintained, expanded, and disseminated throughout the department as well as Organization, and shared with the regional/national institutions/partners.
6. Staff capacity is enhanced through active staff learning/development programmes in the area of archives.

Functional Competencies:

• Strong communication skills to deal with senior colleagues;
• Negotiation skills to persuade senior colleagues to follow agreed archives guidelines;
• An awareness of archival management principles and familiarity with information systems and archives in a digital and paper context;
• Highly organized and process oriented;
• Acute awareness & ability to meet project deadlines;
• Highly proficient with desktop applications such as Adobe Acrobat Professional, MS Office (Word, Excel, PowerPoint), and an ability to learn new IT systems.

Recruitment Qualifications

• Master's degree in Archival Studies or related field
• Demonstrated knowledge of international archival standards � ISAD(G).
• A minimum of two (2) years of relevant experience in archival arrangement and description.
• Experience with large scale digitization projects will is a strong asset.
• Understanding of international development issues and previous experience with a multilateral or UN organization is a strong asset.

Opening Date 20 Sep 2016 Eastern Standard Time
Closing Date 5 Oct 2016 Eastern Standard Time

Records Management Specialist, P-3, #99343, ITSS - New York HQ

Job Number: 498748 | Vacancy Link
Location: Information Tech Solutions & Services
Work Type : Fixed Term Staff

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.
For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Purpose of the Position
Under the direction of the Senior Project Manager, the incumbent of this post will:

• Implement and lead the development and rollout of the  Enterprise Content Management (ECM).
• Lead the implementation of the records management stream of the project in compliance with records best practices including system analysis methodologies, records and information management implementation processes and procedures and workflow processes required for implementation.
• Develop, implement, and maintain organization wide classification scheme, controlled vocabulary and retention schedules
• Communicate with key stakeholders to proactively ensure organizational understanding of the interrelationship of records and business processes
• Provide any training to staff in accessing and managing records of any form or media.
• Support Senior Project Manager in implementation of the ECM project.
• Perform other duties as required.
  

Key Expected Results

• Operationalizes and implements organizational guidelines, as defined by the ECM project that support teams regarding the identification, preservation, collection, processing, and review of information.  Ongoing program-related activities would include the design, delivery, and provision of advisory and operational support of ECM program services.
• Manages records intake, release, destruction, and access procedures for the NYHQ departments and field offices; ensures compliance with policies, and ensures completion of the process. Responds to questions, and provides instruction and training as needed.
• Manages classification of large information collections in the data centers, case rooms, file cabinets, offsite storage facilities, or wherever recorded information may be found.

• Using a data driven focus develops a process improvement process that leads to a positive and measurable impact on space management where there are housing costs, including electronic storage.
• Identifies a continuous performance and quality improvement effort and monitoring and reporting system. Regularly reports the status of performance and quality improvement efforts and impacts.

• Communicates regularly with Senior Project Manager - ECM to ascertain the status of activities to ensure information is managed accurately and appropriately.
• Provides direction and support for all staff regarding various information governance questions along with liaising with other internal / external users.
• Develops and provides trainings for personnel on a variety of information governance topics.
• Ensures the quality, consistency and appropriateness of communication materials that are developed, produced, and disseminated to staff members. 
• Provides necessary support and insights on developing records and information management social medial and supplier communication strategy.

• As required, under direction of the Senior Project Manager - ECM, collaborates with other agencies, local authorities and implementing partners on administrative matters including information exchange and harmonization.
  

 Qualifications of Successful Candidate

• An advanced university degree (Master's) in Archival Studies, Information Sciences, or a directly related field(s) is required.
• A minimum of five (5) years of relevant experience at the national or international levels in information management, records management, and project management or other relevant areas is required.
• Prior experience with large scale digitalization projects is considered is desired.
• Prior experience in understanding of international development issues is an asset.
• Prior experience working with a multilateral or UN organization is highly desirable.
• Fluency in English (written & verbal) is required. Knowledge of an additional UN Language (Arabic, Chinese, Russian and Spanish) is considered an asset.

Competencies of Successful Candidate

• Communicates effectively to varied audiences, including during formal public speaking.
• Consistently achieves high-level results, managing and delivering projects on-time and on-budget.
• Able to work effectively in a multi-cultural environment.
• Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources.
• Demonstrates, applies and shares expert technical knowledge across the organization.
• Ensures that team or department follows relevant company policies and procedures. 

To view our competency framework, please click here. 
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

Opening Date 25 Aug 2016 Eastern Standard Time
Closing Date 13 Sep 2016 Eastern Standard Time

Digital Assets Management (DAM) Expert, Consultancy, New York

Job Number: 498899 | Vacancy Link
Location: Information Tech Solutions & Services
Work Type : Consultancy

Job organizational context
The Digital Strategy Section (DSS) within the Division of Communication (DOC) comprises Web, Social Media and Multimedia teams working together to create compelling public-facing content and to provide digital services within the organization. Through multiple platforms and in multiple languages, DSS draws attention to the many facets of UNICEF's work, encouraging public support, participation and action, as well as ensuring greater transparency and accountability. Web stories, blog posts, photo essays, Facebook posts, Twitter campaigns, and videos for distribution via UNICEF.org, UNICEF Connect, YouTube, news media and other outlets and platforms are all a part of our digital storytelling. By measuring and testing our efforts, we also use data to inform content and engagement choices.

The ECM Project led by ITSS seeks to create a digital workplace whereby internal content is accessed, created, and shared in a federated system that provides for easy searching across departments and programmes.

Purpose for the job
DOC/DSS and ITSS/ECM seek to hire a highly Digital Asset Management expert to develop a recommended course of action to support a shared DAM platform that can meet internal and external user requirements.Under the general guidance of the Senior Project Manager �the Business Analyst will work with key stakeholders to understand their needs and assist them in aligning their business processes as the ECM is implemented.


 Primary Responsibilities:

1. Take existing documentation (Intranet user Needs Assessment and Recommendations, Digital multimedia archiving needs documentation, etc.) and merge it into a technical assessment.
2. Interact with global communications and national committee staff to develop and document a deeper understanding of DAM needs and usage to supplement the technical assessment.
3. Review current and proposed technology platforms to ensure recommendation is technically feasible.
4. Provide recommendations.

Requirements:

• Masters' Degree in Library Science, Information Management, Digital Media, or a directly related field.
• At least 5 years of progressively responsible professional work experience in digital media and/or digital communication.
• Experience transforming business requirements to identify how different components will fit together and identifying market trends that regard supporting software.
• Experience in platform interoperability and API feeds.
• Understands the requirements for user-centred design.
• Experience working in the UN or other international development organizations.
• Experience in project management.

Evaluation of Proposals:
The consultant proposal will be assessed by a committee composed of UNICEF staff and will be based on the followings:

• Technical expertise and experience (70%);
• Financial offer (30%).

Opening Date 1 Sep 2016 Eastern Standard Time
Closing Date 16 Sep 2016 Eastern Standard Time

Electronic Records Systems International Consultant - New York - SSA

Job Number: 498773 | Vacancy Link
Location: Information Tech Solutions & Services
Work Type : Consultancy

Background
For 60 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments
Enterprise Content Management (ECM) is a formalized means of organizing and storing an organization's documents, and other content, that relate to the organization's processes. The term encompasses strategies, methods, and tools used throughout the lifecycle of the content.


Job Duties:
�  Support development of SharePoint online custom solutions that enable SharePoint to connect to other systems and/or data including SharePoint apps and add-ons.
�  Implement records and document management features
�  Develop and customize workflows using SharePoint Designer, Visual Studio or other.
�  Good understanding of  Content Types, Taxonomy, SharePoint Search, Information Management Policies
�  Work with project team to develop prototype and pilot new platform in UNICEF


Required Skills :
�  Minimum 2 years of experience as a SharePoint Developer.
�  Demonstrated experience with document and records management systems in SharePoint
�  Experience with Gimmal Records System desirable
�  Strong expertise with SharePoint Designer and InfoPath to build custom SharePoint workflows and forms.
�  Strong experience with Visual Studio and Team Foundation Server.
�  Experience developing workflows.
�  Experience developing web applications
�  Ability to design SharePoint solutions from rough process flows and requirements
�  Proven development ability in Web technologies, jQuery, HTML5, XML, CSS, IIS, .net, AJAX, Web API, Infopath, Central Admin.
�  Ability to work collaboratively in a diverse, team environment.
�  Exceptional problem solving and multitasking skills, with a logical and pragmatic attitude
�  Excellent communication and organizational


Language:
� Fluency in English is required;
� Knowledge of another UN language is an asset.


Full time position in New York Office possible relocation.

Evaluation of Proposals:
The consultant proposal will be assessed by a committee composed of UNICEF staff and will be based on the followings:

• Technical expertise and experience (70%);
• Financial offer (30%).

Opening Date 30 Aug 2016 Eastern Standard Time
Closing Date 15 Sep 2016 Eastern Standard Time

Information Management Specialist - Temporary Appointment - New York - P4

Job Number: 498772 | Vacancy Link
Location: Information Tech Solutions & Services
Work Type : Temporary Appointment

Background:
The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does � in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children's rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life � in its social, political, economic, civic and cultural dimensions � her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society's most disadvantaged citizens � addressing inequity � not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.


Job organizational context (Please outline the type of office this position is in, in addition to its supervisor) : This post will be in ITSS � ECM section, reporting to �Senior Project Manager, ECM (with dotted line responsibility to the Chief, KMS).
The Project's goal is to take a systemic approach that introduces and institutionalizes Electronic Content Management (including systems, policies, procedures, standards, guidance, and governance), providing improved search functionality, document and records management, archives management, content management, content reuse and repurposing, and collaboration across UNICEF. As additional benefits it seeks to reduce risks, improve usability of tools, provide significant savings, enable new organizational capabilities and comply with several audit recommendations.     These goals will be implemented in keeping with the organizational strategy and information management requirements of stakeholders in various business areas.


Purpose for the job
Under the general guidance of the Senior Project Manager � ECM (with a dotted line responsibility to the Chief, ITSS-KMS), the Information Management Specialist  is responsible for developing and implementing information management and governance policies, metadata and classification schemas, information architecture structures (focusing especially on user experience as well as other information management requirements), and other duties including revising and implementing information management policies and procedures focused on the management of electronic documents and records.  The incumbent will be primary resource to create guidance and provide expert advice on best practices, techniques and promote adoption and mainstreaming of Enterprise Records and Content Management platforms. The incumbent will be responsible for working with others on the ECM team to establish and implement technical standards for both electronic and physical records. The incumbent will also be responsible for supporting and directing the technical architecture of the centralized solutions for Enterprise Records Management solutions including physical records management with rest of UNICEF's ecosystem (ERP and non ERP transactional systems and collaborative platforms) in conjunction with the ECM team. The incumbent will also support the socialization of UNICEF's ECM systems and procedures by communicating and linking them appropriately with business objectives across the organization, and engaging in appropriate organizational dialogue in in-person and online contexts.


Key functions, accountabilities and related duties/tasks (Please outline the key accountabilities for this position and underneath each accountability, the duties that describe how they are delivered. Please limit to four to seven accountabilities)


Summary of key functions/accountabilities:
The incumbent will work closely within the ITSS Division and with Information\Knowledge Management focal points in other divisions and offices to

1. Support development of strategy, policies, procedures and guidance.
Participate in requirements gathering, planning, evaluation and development of strategies for methods to use, share, manage and preserve/dispose of electronic documents. Take into account all relevant aspects of organizational strategy, including technology strategies, programme strategies, operational strategies, relevant input from other parts of the organization concerning risk management and business continuity, etc. Draft or support drafting of policies and procedures for ECM. Author supporting guidance, communications materials and documentation. Share appropriately, and lead or participate in organizational knowledge sharing and adoption strategy to promote their adoption. Assess and implement various software and automation enhancements to improve Document Management and Records Management within the organization's ECM systems. Support the development of Document and Records Management good practices based on lessons learned, in alignment with organizational strategies.


2. Develop, manage and maintain an enterprise information architecture for supporting document and records management in an electronic environment.
Develop and iterate enterprise information architecture, ensuring correspondence with user/business requirements. Support inclusion of the information architecture in the organization's ECM systems, as appropriate, through configuration and through work with developers. Maintain and update as required. Information architecture development should take into account requirements originating in all aspects of the organization's ECM work, as organized and supported within this team.


3. Develop and support the implementation of document and records management policies, procedures and guidance for both electronic and physical records.
Identify and document existing document/records processes, and take into account identified applicable regulatory document retention requirements. Collaborate with a variety of stakeholders to document, propose and implement business process improvements. Understand and take account of business-focused needs for content discovery, to support key organizational business processes. Set up, configure and implement hierarchical storage management within the organization's ECM systems, including both independently and by a developers. Propose required migration/ disposal strategies for any repositories/archives to be brought into this system. Support operationalization of electronic and physical record filing and disposition. Where required, coordinate and automate bulk scanning and capture to turn hard copy documents and physical records into properly stored electronic copies. Develop approaches to facilitate conversion of paper records to electronic records. Participate in the migration of any legacy records management applications to current UNICEF ECM systems. This work will require frequent management of software/system developers and technical experts.


4. Implement enterprise metadata and taxonomy standards for internal users.
Support the implementation of metadata and taxonomy standards, based on industry good practices, usability requirements, and any relevant work done previously/elsewhere within the organization. Take care to ensure correspondence between standards and user/business requirements. Apply these standards appropriately through ECM and related systems, through configuration, inclusion in standard templates, default application or auto-classification as feasible and appropriate. Maintain and update standards as required to accommodate emerging trends and changes in the organization's technology and business landscape.

Impact of Results (Please briefly outline how the efficiency and efficacy of the incumbent impacts its office/division and how this in turn improves UNICEF's capacity in achieving its goals)

The incumbent's efficiency and efficacy is an essential enabler for the use of ECM across the whole of UNICEF. By utilizing good practices, applying technical expertise, innovating and effectively promoting and guiding the update of effective information management, the incumbent's work will help the organization:
� Save costs, by avoiding duplication of content; reducing time required to generate, organize and store documents and records; and re-utilizing existing documented knowledge and enabling its transparent discovery, as appropriate, across the organization.
� Reduce risks, by helping ensure that essential documents and records are available to the organization, are not lost, are retained for the proper period and are then appropriately archived or disposed.
� Strengthen impact, by making it possible for staff to act on the basis of the 'single version of the truth', i.e. up-to-date policies and procedures, and the most recent documented research and knowledge shared internally.
� Provide the indispensable foundation for efforts at wider exchange of tacit knowledge (staff experience); without a strong basis of managed documentation, knowledge exchange efforts cannot succeed.

Competencies and level of proficiency required (please base on UNICEF Competency Profiles)

Core Values
? Commitment
? Diversity and inclusion
? Integrity
Core competencies
? Communication (III)
? Drive For Results (III)
? Working with people (III)

Functional Competencies:
? Applying Technical Expertise (III)
? Leading And Supervising (III)
? Planning And Organizing (III)

VI. Recruitment Qualifications

Education:
� An advanced university degree (Master's) in Archival Studies, Records and Information Management, Library Sciences, or related field(s) is required.

Experience:
� A minimum of eight (8) years of relevant experience in implementing Enterprise Content Management (including EDRM, web/intranet content management, KM and/or DAM) or related systems is required
� Strong experience developing and implementing policies, procedures, documentation and communication materials are required.
� Prior work experience in design, setup, and implementation of knowledge/information management systems is required.
� Prior work experience with taxonomy creation, management and application to information management systems is required.
� Previous hands on experience in electronic and physical records management along with usability/user-centered design is highly desirable.
� Working knowledge of windows OS, IIS web server, SharePoint is desirable.
� Good understanding of MS framework and tools is desirable.

Language Requirements:
Fluency in English (written and verbal) is required. Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is considered an asset.

Opening Date 29 Aug 2016 Eastern Standard Time
Closing Date 13 Sep 2016 Eastern Standard Time

Job Number: 496791 | Vacancy Link
Location: Division of Human Resources, UNICEF NYHQ
Work Type : Fixed Term Staff

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.
For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Purpose of the Position
The incumbent of this post will be responsible for management, setup and maintenance of emergent Enterprise Records Management platform for both electronic and physical records. This would involve setup, configuration, maintenance, support, custom development, environment and application security management, and customization of SharePoint environment integrating with Third Party software for all UNICEF's electronic and physical records. This includes building records management systems frameworks, definition and setup of metadata and classification schemas, management of document repositories, integration, setup and management of hierarchical storage management systems as defined by the ECM project. The incumbent will also provide expert advice on best practices and techniques for the development and operationalization of enterprise records management solutions.

Key Expected Results

• Plan, identify, and maintain original and current configuration of requirements documentation, design documentation, hardware/software, and related documentation. Setup configuration with data management, enforcing policies, and processes for products. Draft and document policies and procedures for the administration (governance, security, replication, clustering) and management of the environment including disaster recovery.
• Responsible for the effective technical management of the organization's records and document management application infrastructure. The duties entail planning, testing, and implementation phases related to the periodic upgrades of the records and archive management environment.
• Coordinate with corporate-wide SharePoint development teams and business users in product testing, User Acceptance Testing (UAT), and implementation of Solutions. Integrate and interface Enterprise Records Management solutions with other IT systems operational within UNICEF such as ERP application
• Administration, maintenance, monitoring, and support for the UNICEF Enterprise records management environment Configure lists, document libraries, reports, views, groups, site collections, administered identity authentication and authorization practices. Apply operating system, , SharePoint, and 3rd party add-ons patches and cumulative updates.
• Work closely with cross functional technical teams to elicit and validate user requirements to develop custom workflows, pages, sites, alerts, permissions, list views, and implement scripts as necessary.
• Support management and operationalization of electronic and physical record filing systems as well disposition into Enterprise Records management systems.
• Troubleshooting for SharePoint including Gimmal and other Records management add-on environment - understanding, gathering data, and documenting issues, analyzing, and investigating problems.
• Provides third level technical support to the records management application administration and content owner team, including importing data to records management application from other systems.

Qualifications of Successful Candidate

• An advanced university degree (Master's) in Computer Sciences, Software Engineering, Information System Management, Business Administration, or a directly related field(s) is required.*
• A relevant first-level university degree (Bachelor's), in combination with 7 years of relevant work experience, may be accepted in lieu of the advanced university degree (Master's).
• A minimum of five (5) years of relevant experience at the national or international levels in advanced SharePoint governance, administration, security, management, monitoring, system development, in support of organizational or other relevant areas is required.
• Prior experience in managing a database driven records and archive management, content management, or document management system is required.
• Prior work experience in design, setup, and implementation of knowledge/information management systems is required.
• Prior work experience in design, setup, and implementation of knowledge/information management systems is required.
• Prior working knowledge of Development including Power Shell and Team Foundation, .NET, C#, HTML, and XML is desirable.
• Prior working knowledge of IIS web server and SharePoint configuration and administration is an asset.
• Working knowledge of Windows OS is desirable.
• Working knowledge of an enterprise database such as MS SQL Server and Oracle is desirable.
• Previous hands on experience implementing electronic and physical records management along with user-centered design is highly desirable.
• Working experience of Gimmal Records Management and/or related technology implementation including setup, configuration and support is plus is considered an asset.
• Previous hands on experience in a supervisory/managerial capacity is desirable.
• Fluency in English and French (written & verbal) is required. Knowledge of another official UN Language (Arabic, Chinese, Russian, Spanish) is considered an asset.

Competencies of Successful Candidate

• Communicates effectively to varied audiences, including during formal public speaking
• Sets high standards for quality of work and consistently achieves project goals
• Able to work effectively in a multi-cultural environment
• Ensures that team or department follows relevant company policies and procedures
• Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources
• Demonstrates and shares detailed technical knowledge and expertise
• Has good leadership and supervisory skills; co-ordinates group activities, ensuring that roles within the team are clear.
• Sets clearly defined objectives and plans activities for self, own team or department

 To view our competency framework, please click here. 

Remarks
This position has an end date of 31 December 2017.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

Opening Date 8 Jul 2016 Eastern Standard Time
Closing Date 6 Aug 2016 Eastern Standard Time

Job Number: 496670 | Vacancy Link
Location: Division of Human Resources, UNICEF NYHQ
Work Type : Consultancy

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.
For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

BACKGROUND
UNICEF, and specifically the Division of Human Resources (DHR), currently holds large amounts of records. Some are electronic, but most are in paper-based document form, which are neither properly filed nor securely managed through to appropriate retention and disposal. Most of the information is held in unstructured form i.e. paper-based files including staff Official Status Files (a quarter of all global files are located in a single file room in New York, the balance are located in filing cabinets in distributed offices in 145 countries); locked inside end-users' desktops; embedded in the email system; and more general reference documents uploaded to intranet document repositories.  All this creates a significant challenge for overall information governance, risk mitigation, and the practical challenge of staff that create and need to use, refer to, and reuse, information in these documents and records.
UNICEF has embarked on an organization-wide information, document and record management initiative; under which HR record management was positioned as the leading sub-project which now has been implemented in 2015.  The HR record management system has begun to mitigate the aforementioned risks and enable the easy and access-controlled search, retrieval and access to relevant parts of the official electronic records by multiple people whose actions is being automatically tracked, and will be tightly integrated with core HR systems, e.g.,  SAP (VISION), PageUp Talent Management system and Neocase Case Management system.


Terms of Reference / Deliverables
Given the above context, UNICEF is seeking a Records Management Consultant, under a consultancy, to deliver the following:

1. Support maintenance of HR's Records Management (Gimmal) implementation � and update as required -- in compliance with records best practices including system analysis methodologies, records and information management implementation processes and procedures and workflow processes required for implementation. 
2. Coordinate migration of documents to Records system control Quality and completnes  of the uploaded documents.  
3. Maintain the records management system classification scheme.Work closely with ECM Project and communicate with key stakeholders to proactively ensure understanding of the interrelationship of records and business processes. 
4. Lead the Field Office digitalization and OSF Verification project and provide guidance and support to UNICEF Field Offices regarding digitization and Records Management.  
5. Support GSSC in updating of Designation of Beneficiaries documents and upload to Records Centre.  
6. Work closely with DHR Performance Management unit to support updates and access to PER's in Records System  
7. Provide technical and other support to the Human Resource function to digitize the Official Status Files of local staff in country offices while maintaining the highest standard of accuracy, efficiency, and security.  Ensure the completion of the digitization of the remaining ("delta") OSF of International Professional staff and NYHQ General Service staff.  
8. Provide any training to staff in accessing and managing records.  Provide support to users and IT in troubleshooting issues and proposing solutions.  

Qualifications

• Candidate undertaking the assignment should have a minimum of six (6) years of experience in Information Management and Project Management or Human Resources related projects for the United Nations system or other international organizations.   

• A relevant advanced university degree, or equivalent professional work experience combined with a university degree in a related field.  A first level university degree in combination with qualifying experience may be accepted in lieu of the advance university degree. 

• Experience with Records Management system based on SharePoint preferably with Gimmal platform.  And also experience with large scale digitization projects in the international environment.   

• Hands on experience in conducting training on IT System and Human Resource business processes in the United Nations context.  

• Experience with SharePoint including design and development of web pages and sites. 

• Ability to present highly complex arguments, information and ideas in an easy to understand and memorable fashion. 
• Knowledge of and experience with the ERP systems 

Requirements
Please provide a cover letter and the United Nations Personal History Form (P11) highlighting previous engagements which meet the qualification criteria described above. Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above.  Applications submitted without a daily/monthly rate will not be considered.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.


Opening Date 1 Jul 2016 Eastern Standard Time
Closing Date 13 Jul 2016 Eastern Standard Time

Records Manager - DHR, Consultant, NYHQ

Job Number: 494015 |
Location: Division of Human Resources, UNICEF NYHQ
Work Type : Consultancy

About UNICEF
UNICEF was established in 1949. UNICEF promotes the rights and wellbeing of every child, in everything we do.  Together with our partners, we work in 190 countries and territories to translate that commitment into practical action, focusing special effort on reaching the most vulnerable and excluded children, to the benefit of all children, everywhere. UNICEF has some 11,600 staff in more than 145 countries.


BACKGROUND

UNICEF, and specifically the Division of Human Resources (DHR), currently holds large amounts of records. Some are electronic, but most are in paper-based document form, which are neither properly filed nor securely managed through to appropriate retention and disposal. Most of the information is held in unstructured form i.e. paper-based files including staff Official Status Files (a quarter of all global files are located in a single file room in New York, the balance are located in filing cabinets in distributed offices in 145 countries); locked inside end-users' desktops; embedded in the email system; and more general reference documents uploaded to intranet document repositories.  All this creates a significant challenge for overall information governance, risk mitigation, and the practical challenge of staff that create and need to use, refer to, and reuse, information in these documents and records.
In this regard, UNICEF has embarked on an organization-wide information, document and record management initiative; under which HR record management was positioned as the leading sub-project which now has been implemented in 2015.  The HR record management system is beginning to mitigate the aforementioned risks and enable the easy and access-controlled search, retrieval and access to relevant parts of the official electronic records by multiple people whose actions is being automatically tracked, and will be tightly integrated with core HR systems, e.g.,  SAP (VISION), PageUp Talent Management system and Neocase Case Management system.


Terms of Reference / Deliverables
Given the above context, UNICEF is seeking a Records Manager, under a consultancy, to deliver the following:

1. Lead the maintenance of HR's Records Management (Gimmal) implementation � and update as required -- in compliance with records best practices including system analysis methodologies, records and information management implementation processes and procedures and workflow processes required for implementation.
   
2. Maintain the records management system classification scheme. Develop, maintain and update organizational retention schedule for new HR records. Communicate with key stakeholders to proactively ensure organizational understanding of the interrelationship of records and business processes.
   
3. Lead the Field Office digitalization project and provide guidance and support to UNICEF Field Offices regarding digitization and Records Management.  Manage Field Office digitization team.
   
4. Provide technical and other support to the Human Resource function to digitize the Official Status Files of local staff in country offices while maintaining the highest standard of accuracy, efficiency, and security.  Ensure the completion of the digitization of the remaining ("delta") OSF of International Professional staff and NYHQ General Service staff.
   
5. Provide support to the development and implementation of other Human Resources records including Executive and Legal records.
   
6. Provide support to the implementation of the Continuing Appointment project by ensuring that that the required data and documentation is captured in Talent Management and SAP VISION systems. 
   
7. Support Talent Management project management. Provide Talent Management system training for UNICEF Field Office and support for system users. Support promotion and information campaign including design of the promotion materials. Serve as web developer support for Talent Management project.
   
8. Provide any training to staff in accessing and managing records.  Provide support to users and IT in troubleshooting issues and proposing solutions.

Qualifications

• Candidate undertaking the assignment should have a minimum of six (6) years of experience in Information Management and Project Management or Human Resources related projects for the United Nations system or other international organizations.
  
• A relevant advanced university degree, or equivalent professional work experience combined with a university degree in a related field.  A first level university degree in combination with qualifying experience may be accepted in lieu of the advance university degree.
  
• Experience with Records Management system based on SharePoint preferably with Gimmal platform.  And also experience with large scale digitization projects in the international environment.
  
• Hands on experience in conducting training on IT System and Human Resource business processes in the United Nations context.
  
• Experience with SharePoint including design and development of web pages and sites.
  
• Ability to present highly complex arguments, information and ideas in an easy to understand and memorable fashion.
  
• Technical skills and experience in Web design, for example, using html, CSS, JavaScript, PHP, MySQL, Bootstrap
  
• Other technical skills including design using Adobe Package (Photoshop, Illustrator, InDesign).
  
• Knowledge of and experience with the ERP systems

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.