Job #151611
  • IT Analyst, Information Management Services (Appraisal Archivist)
  • Information Management and Technology
  • Professional & Technical
  • GE
  • Washington, DC
  • Local Hire
  • English [Essential]
  • 03-Sep-2015

  • Background / General description:

    Information and Technology Solutions � Knowledge and Information (ITSKI) provides information services to World Bank Group staff and the public. The services are provided by three units: the World Bank Group Library, the World Bank Group Archives and the Internal Documents Unit as well as the Open Information Program.  This position is in the appraisal team of the World Bank Group Archives.
    The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
    Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.

    Duties and Accountabilities:

    � Facilitate delivery of core services and functions as part of the Archives� appraisal team including, but not limited to: writing and revising records retention and disposition schedules based on strong functional analysis; analyzing business processes and document workflows; conducting appraisal interviews and on-site visits; analyzing and appraising business functions to determine the value of records; and providing guidance to clients on identifying and applying relevant disposal authorities to their records.
    � Apply corporate retention and disposition authorities to electronic record keeping systems using macro-appraisal principles.
    � Manage workflow for records manager and compliance roles in WBG electronic records management system, including privileged deletion and legal holds.
    � Manage notification process for destruction of electronic records notifications.
    � Provide end user support on records management functionality in WBG business systems.
    � Participate in database decommissioning projects, which includes reviewing and appraising electronic content to determine final disposition of records.
    � Collaborate with information technology teams on decisions pertaining to integrating business solutions with the Bank�s approved electronic records management system versus building retention and disposition requirements into systems that are not designed as records management systems.
    � Implement records retention and disposition schedules for WBG records and work with appraisal team to identify disposition data remediation or corrections at the end of the records� lifecycle.
    � Implement storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines.
    � Contribute to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services and governance.
    � Provide input to the development of quality control standards, metadata and cataloging rules for a variety of electronic systems.
    � As an integral part of the Archives team, be an active participant in Archives� day to day projects, responsibilities and deliverables.
    � Mentor, motivate and provide direction, guidance and training to junior team members in carrying out the defined work program.
    � Monitor creation, organization and use of information resources and assesses compliance with information management related policies, including information classification, standards and objectives to identify emerging issues and potential improvements.
    � Design, develop and deliver training and learning activities on information management systems so that clients can effectively use resources to stay in compliance.

    Selection Criteria:

    � MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
    � Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
    � Knowledge and understanding of typical archives business processes and archives information systems; knowledge of TRIM Context, Documentum or open source archives software a plus;
    � Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
    � Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
    � Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
    � Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
    � Sound theoretical and/or applied knowledge of archives database and information management systems.
    � Ability to make judgments on the archival value of the variety of documents and business records of the organization.
    � Knowledge of and experience with standards and best practices for records management.  Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems.  Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
    � Demonstrated interest in and understanding of the Bank Group�s work and objectives.  External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
    Job #151611
  • IT  Analyst, Information Management Services (Appraisal Archivist)
  • Information Management and Technology
  •    Professional & Technical
  • GE
  • Washington, DC
  • Local Hire
  • English [Essential]
  • 17-Aug-2015
  • Background/General description:


    Information and Technology Solutions � Knowledge and Information (ITSKI) provides information services to World Bank Group staff and the public. The services are provided by three units: the World Bank Group Library, the World Bank Group Archives and the Internal Documents Unit as well as the Open Information Program.  This position is in the appraisal team of the World Bank Group Archives.
    The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
    Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.

    Duties and Accountabilities:

    � Facilitate delivery of core services and functions as part of the Archives� appraisal team including, but not limited to: writing and revising records retention and disposition schedules based on strong functional analysis; analyzing business processes and document workflows; conducting appraisal interviews and on-site visits; analyzing and appraising business functions to determine the value of records; and providing guidance to clients on identifying and applying relevant disposal authorities to their records.
    � Apply corporate retention and disposition authorities to electronic record keeping systems using macro-appraisal principles.
    � Manage workflow for records manager and compliance roles in WBG electronic records management system, including privileged deletion and legal holds.
    � Manage notification process for destruction of electronic records notifications.
    � Provide end user support on records management functionality in WBG business systems.
    � Participate in database decommissioning projects, which includes reviewing and appraising electronic content to determine final disposition of records.
    � Collaborate with information technology teams on decisions pertaining to integrating business solutions with the Bank�s approved electronic records management system versus building retention and disposition requirements into systems that are not designed as records management systems.
    � Implement records retention and disposition schedules for WBG records and work with appraisal team to identify disposition data remediation or corrections at the end of the records� lifecycle.
    � Implement storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines.
    � Contribute to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services and governance.
    � Provide input to the development of quality control standards, metadata and cataloging rules for a variety of electronic systems.
    � As an integral part of the Archives team, be an active participant in Archives� day to day projects, responsibilities and deliverables.
    � Mentor, motivate and provide direction, guidance and training to junior team members in carrying out the defined work program.
    � Monitor creation, organization and use of information resources and assesses compliance with information management related policies, including information classification, standards and objectives to identify emerging issues and potential improvements.
    � Design, develop and deliver training and learning activities on information management systems so that clients can effectively use resources to stay in compliance.

    Selection criteria:

    � MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
    � Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
    � Knowledge and understanding of typical archives business processes and archives information systems; knowledge of TRIM Context, Documentum or open source archives software a plus;
    � Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
    � Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
    � Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
    � Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
    � Sound theoretical and/or applied knowledge of archives database and information management systems.
    � Ability to make judgments on the archival value of the variety of documents and business records of the organization.
    � Knowledge of and experience with standards and best practices for records management.  Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems.  Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
    � Demonstrated interest in and understanding of the Bank Group�s work and objectives.  External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.



    Functional area: Secretariat
    Reference: 2015-138-EXT
    Function:The Information Management Services Division of the European Central Bank�s Directorate General Secretariat is seeking applications for the position of Deputy Head of Division. The Division is responsible for:
    • developing, maintaining and guiding the implementation of information management policies and procedures and providing records management services, including in the area of data protection;
    • managing the ECB�s physical and electronic archives, and ensuring the disclosure of archived information when required, as well as the disposal of information, in accordance with the ECB�s information retention policy;
    • managing the ECB�s library and providing staff with access to print and electronic publications and information services;
    • supporting the further development of enterprise content management and coordinating the selection of systems and tools for use in archives and library functions and for collaboration, as well as document and records management;
    • providing related functional training, maintenance services and support to the ECB, the Eurosystem, the European System of Central Banks, the European Systemic Risk Board and the Single Supervisory Mechanism.
    The Division currently comprises four teams, each headed by a team lead at Expert level. The teams are: Archives, Information Policy and Records Management, Library and Information Management Solutions.

    The Deputy Head of Division is responsible for supporting the Head of Division in managing the Division (comprising approximately 45 staff members coordinated by four team leads) and for participating in divisional goal setting and in implementing the divisional strategy, with regular monitoring of results. The Deputy will share responsibility for the oversight of the teams with the Head of Division. The successful applicant will also be responsible for supporting the Head of Division in:
    • managing human and financial resources, including budget preparation;
    • providing leadership to staff, including through appraisals, coaching and professional development and by maintaining quality standards;
    • providing high-quality advice and making strategic recommendations;
    • maintaining a high level of information management services to internal customers and expertise in information management.


    Qualifications and experience:Applicants must have the following knowledge and competencies:
    • advanced university degree in an information management subject of relevance to the tasks performed by the Division or in a relevant field, or a Bachelor�s degree in an information management subject of relevance to the tasks performed by the Division or in a relevant field combined with at least five years of relevant experience;
    • at least five years of recent relevant experience, ideally in the field of knowledge and/or information management (e.g. in archives, library or records management);
    • at least three years of recent and relevant experience in managing or supervising groups of professional staff;
    • knowledge and understanding of issues, trends and developments in the field of information management;
    • a proven track record in successful strategy development;
    • proven experience of working in project implementation, as part of a formal project and/or to ensure significant multidisciplinary, cross-organisation coordination and related change management;
    • in depth understanding of the functioning and processes of a central bank, the ESCB and/or banking supervision would be an advantage;
    • an advanced command of English;
    • an intermediate command of at least one other official language of the EU;
    • a good working knowledge of MS Office, in particular Word, PowerPoint and Excel;
    • experience of electronic document management systems, such as OpenText Livelink, would be an advantage.

    Competencies:The successful candidate will have the following behavioural competencies:
    • ability to engage and motivate staff, identify development opportunities for staff and support them in developing their potential through coaching, setting challenging objectives and identifying appropriate training opportunities;
    • ability to identify opportunities for policy, process or service improvement, taking action where appropriate, and to initiate new and better ways of doing things;
    • ability to translate strategies into concrete objectives and to develop efficient and well-organised plans, monitoring them regularly and making appropriate adjustments in order to achieve agreed objectives;
    • ability to make timely decisions and initiate action on the basis of these decisions;
    • accepting personal responsibility and accountability for the achievement of objectives and results within specified deadlines;
    • excellent communication and negotiation skills to overcome resistance and ensure acceptance of policies;
    • ability to establish and maintain formal and informal contacts within the ECB, as well as with external counterparts;
    • ability to work cooperatively with others in order to achieve common goals by adopting an open attitude, sharing ideas and encouraging cooperation within and across teams;
    • strives to help the ECB achieve its goals, identifying herself/himself with the Division and the ECB as a whole.

    Further Information:Five-year fixed-term contract, with possible conversion to a contract of indefinite duration subject to individual performance and organisational needs.
    To further enhance the diversity of its workforce, the ECB particularly encourages applications from female candidates.
    How to apply:Applications are to be made in English and submitted using our online application form. An "Applicants' Guide" can be downloaded from our recruitment pages.
    The recruitment process may include a pre-screening exercise, a written exercise, a presentation and interviews.

    Applications are accepted from nationals of Member States of the European Union.
    The requirements laid down in the vacancy notice must be met by the closing date for applications.
    This vacancy notice may be used to fill the same position again, or similar positions, within 12 months of the selection decision.

    Further information:The selection committee may place suitable candidates on a reserve list, from which candidates may be appointed to similar positions in the same or another business area. It may also be decided to fill the position(s) advertised in this vacancy notice with a suitable candidate/suitable candidates from the reserve list resulting from a recruitment procedure for a similar position. Candidates will be informed accordingly if this happens.
    In addition, an external provider will assess the management skills of all shortlisted candidates. The process will include self-assessment questionnaires to be completed online and an interview. The link to the self-assessment questionnaires will be sent to the applicant by e-mail once his/her interview date has been confirmed, and the questionnaires must be completed by a specific deadline. Applicants should therefore be able to access the internet during this period.
    Closing Date for Applications: Wed, 17 Jun 2015
    This position has been allocated to salary band: I
    Job #150588

  • IT Analyst, Information Management Services
  • Information Management and Technology
  • Professional & Technical
  • GE
  • Washington, DC
  • Local Hire
  • English [Essential]
  • 24-Apr-2015


  • Minimum Education/Experience:
    Master's degree with 2 years relevant experience or Bachelors Degree with a minimum of 4 years relevant experience.
    Preferred Education/Experience:
    MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.

    Required Competencies::
    Client Understanding and Advising - Looks at issues from the client�s perspective and takes action beyond normal expectations to ensure client satisfaction.
    Learning Orientation - Stays abreast of new trends and developments in own specialty area, the broader industry, and exposes self to increasingly more challenging projects and opportunities to learn.
    Broad Business Thinking - Maintains an in-depth understanding of the long term implications of decisions both for department and the client�s business. Ensures that decisions are supported by relevant stakeholders as well as sound performance data.
    Strategic Information Management Planning - Researches IM methods, technology, practice, and policy needs for a significant work process. Provides input to strategic IM planning.
    Archives and Records Management - Oversees the implementation of storage, protection and preservation plans and systems, helps to manage the storage service and facilities, and responds to formal requests for access.
    Information Collections and Services - Provides professional information management services as an experienced analyst in a library or information resource center.
    Information Management Services Systems - Implements and supports specialized IMS software and hardware. Supports development, testing, documentation and evaluation of new IMS systems and technology and identifies and assesses specific IMS systems and upgrades.
    Information Management Services Governance - Monitors creation, organization and use of information resources and assists in the formulation, implementation and assessment of compliance with information management services related policies.
    Lead and Innovate - Brings new and different insights.
    Deliver Results for Clients - Contributes to delivery of results for clients on complex issues.
    Collaborate Within Teams and Across Boundaries - Collaborates within team and across boundaries.
    Create, Apply and Share Knowledge - Actively contributes to and readily applies WBG�s body of knowledge for internal and/or external client solutions.
    Make Smart Decisions - Leverages available data and makes timely decisions.
    Other Selection Criteria:
    Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
    Experience completing archival arrangement and description projects using the International Standard for Archives Description (ISAD(G)) or the Rules for Archival Description (RAD) is a requirement;
    Knowledge and understanding of business processes and archives information systems; knowledge of web publishing systems and open source archival software a plus;
    Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
    Proven ability to complete large scale arrangement and description projects for fonds over 1000 linear feet.
    Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
    Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
    Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
    Sound theoretical and/or applied knowledge of archives database and information management systems.
    Ability to make judgments on the archival value of the variety of documents and business records of the organization.
    Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
    Demonstrated interest in and understanding of the Bank Group's work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.