ACP/REC Training Support Contractual - Temporary Term Contractual (TTC)-1600003022
Description
USA
ACP/REC
Training Support Contractual - Temporary Term Contractual (TTC)
TERMS OF REFERENCE
Background
Established in 1959, the Inter-American Development Bank (IDB) is the main source of multilateral financing for economic, social and institutional development in Latin America and the Caribbean. It provides loans, grants, guarantees, policy advice and technical assistance to the public and private sectors of its borrowing member countries.
The Records Management Section (REC) is looking for a professional trainer as part of its Change Management team. The REC Section is responsible for the Records Management program at the Inter-American Development Bank Group (IDBG) which covers the development of IM policies/guidelines, the functional management of IM systems, the delivery of IM support to the business units, and the management of physical Archives. The REC Section is currently involved in the deployment of a new document and records management platform called ezShare based on Microsoft SharePoint and Office 365. The REC Section is also looking more broadly at the improvement of information management governance, processes and tools across the organization which aims to become more digital.
Consultancy Objectives
�Develop a set of training and communications materials for ezShare
�Deliver corresponding trainings
�Provide customer support on how to questions
Main Activities
�Get familiar with ezShare and IDBG policy framework;
�Contribute to the implementation and update of the Change Management Plan
�Develop and maintain training and communication materials in at least two languages (Spanish & English) to cover general and customized functionalities of ezShare and its associated business rules. Training materials might include videos, quick sheets, tutorials, manuals, among others;
�Organize the printing and processing of training and communication materials as needed;
�Deliver face to face, virtual or personalized hands-on training to IDBG users;
�Deliver demonstrations including Brown Bag Lunches and kiosk activities;
�Deliver in-person visits to the business units to provide additional support (floor walking sessions);
�Coordinate the timely approval and distribution of communications;
�Test and maintain (i.e. delete content from previous trainings) training environment;
�Develop, publish, and update Frequently Asked Questions (FAQ)
�Report ezShare issues to the implementation team.
Qualifications
�Academic Degree/ Level & Years of Professional Work Experience: Bachelor�s degree in Information Management, Archives, Computers Science or related fields and a minimum of two years of work experience as a trainer, managing diverse user groups.�Languages: Fluency in English and Spanish.
�Areas of Expertise: Proven experience in change management relating to the implementation of a document and records management system in a medium to large professional organization. Working knowledge in SharePoint and Office 365 is an asset. Knowledge of the concepts, principles and practice of information, document, records and archives management, including disclosure of information and electronic as well as paper records. Advanced proficiency in the use of Microsoft Office suite (Outlook, Word, Excel, PowerPoint, etc.); experience managing training oriented software like Captiva and other similar tools is an asset.
�Skills: Excellent interpersonal and communication skills, self-motivation, commitment and the ability to work in an international team and across hierarchical levels are indispensable, proactivity and dynamism is required; solid organizational skills including attention to detail and multi-tasking skills; flexibility and the ability to work with demanding deadlines, availability for foreign travel.
Characteristics of the Consultancy
�Consultancy category and modality: Temporary Term Contractual, Monthly
�Contract duration: 12 months
�Place(s) of work: Headquarters, Washington, D.C. United States of America
�Responsible person: Section Chief Records Management
Payment and Conditions: Compensation will be determined in accordance with Bank�s policies and procedures. The Bank, pursuant to applicable policies, may contribute toward travel and moving expenses. In addition, candidates must be citizens of an IDB member country.
Visa and Work Permit: The Bank, pursuant to applicable policies, may submit a visa request to the applicable immigration authorities; however, the granting of the visa is at the discretion of the immigration authorities. Notwithstanding, it is the responsibility of the candidate to obtain the necessary visa or work permits required by the authorities of the country(ies) in which the services will be rendered to the Bank. If a candidate cannot obtain a visa or work permit to render services to the Bank the contractual offer will be rescinded
Consanguinity: Pursuant to applicable Bank policy, candidates with relatives (including the fourth degree of consanguinity and the second degree of affinity, including spouse) working for the Bank as staff members or Complementary Workforce contractuals, will not be eligible to provide services for the Bank.
Diversity: The Bank is committed to diversity and inclusion and to providing equal opportunities to all candidates. We embrace diversity on the basis of gender, age, education, national origin, ethnic origin, race, disability, sexual orientation, religion, and HIV/AIDs status. We encourage women, Afro-descendants and persons of indigenous origins to apply.
Primary Location
: HQ-US-Washington DCJob Posting
: May 10, 2016, 6:00:00 AMClosing Date
: OngoingContact Name - External
: Jobs OnlineContact Email - External
: jobsonline@iadb.orgACP/REC - Information Management Contractual � Temporary Term Contractual (TTC)-1600001963
Description
USA
ACP/REC
Information Management Contractual � Temporary Term Contractual (TTC)
TERMS OF REFERENCE
Background
Established in 1959, the Inter-American Development Bank (�IDB� or �Bank�) is the main source of financing for economic, social and institutional development in Latin America and the Caribbean. It provides loans, grants, guarantees, policy advice and technical assistance to the public and private sectors of its borrowing countries.
The Records Management Section (REC) is looking for an Information Management (IM) professional. The REC Section is responsible for the Records Management program at the Inter-American Development Bank Group (IDBG) which covers the development of IM policies/guidelines, the functional management of IM systems, the delivery of IM support to the business units, and the management of physical Archives. The REC Section is currently involved in the deployment of a new document and records management platform based on Microsoft SharePoint and Office 365. The REC Section is also looking more broadly at the improvement of IM governance, processes and tools across the organization which aims to become more digital.
Consultancy Objectives
� Deployment of the new document and records management platform.
� Review and establishment of the IM framework.
� Provide support in the Implementation of IM policies
Main Activities
� Review and establishment of the IM framework.
� Provide support in the Implementation of IM policies
Main Activities
The successful candidate will work in the following areas:
1. Deployment of the new document and records management platform:
a. Design information architectures for units in the corporate side of the organization.
b. Undertake training, communication and promotional activities to increase buy-in.
2. Review and establishment of the IM framework:
a. Review existing policies, roles and responsibilities, and guidelines based on organization needs and latest market trends in IM.
b. Support the review and approval of new policies and guidelines
c. Contribute to the promotion of the new IM governance framework.
a. Review existing policies, roles and responsibilities, and guidelines based on organization needs and latest market trends in IM.
b. Support the review and approval of new policies and guidelines
c. Contribute to the promotion of the new IM governance framework.
3. Support the implementation of IM policies:
a. Support the implementation of the records retention schedules.
b. Raise awareness and increase compliance with IM polices including public access to information.
4. Other duties
a. Contribute to the day-to-day activities of the section as required.
b. Perform other duties as assigned.
a. Support the implementation of the records retention schedules.
b. Raise awareness and increase compliance with IM polices including public access to information.
4. Other duties
a. Contribute to the day-to-day activities of the section as required.
b. Perform other duties as assigned.
Qualifications
� Academic Degree/ Level & Years of Professional Work Experience: Bachelor�s degree in Information Management, Records Management, Archival, Library Science or related fields and a minimum of two years of work experience or the equivalent combination of education and experience in Information Management.
� Areas of expertise:
? - Knowledge of and experience with the concepts, principles and practice of information, document, records and archives management, including disclosure of information and electronic as well as paper records.
? - Experience in using an electronic document and records management system in a medium to large-sized organization; experience in implementing and supporting an Electronic Document and Records Management System would be very advantageous.
? - Experience with the definition and drafting of IM policies and guidelines.
? - Experience in managing change processes would be an asset.
? - Experience with SharePoint and Office 365 is a plus.
� Skills:
? - Advanced proficiency in the use of Microsoft Office suite (Outlook, Word, Excel, PowerPoint, etc.).
? - Excellent interpersonal and communication skills.
? - Solid organizational skills including attention to detail and multi-tasking skills.
? - Ability to work independently and collaboratively as well as being able to take coordination roles.
� Languages: Fluency in English. Proficiency in Spanish desirable but not a requirement.
� Areas of expertise:
? - Knowledge of and experience with the concepts, principles and practice of information, document, records and archives management, including disclosure of information and electronic as well as paper records.
? - Experience in using an electronic document and records management system in a medium to large-sized organization; experience in implementing and supporting an Electronic Document and Records Management System would be very advantageous.
? - Experience with the definition and drafting of IM policies and guidelines.
? - Experience in managing change processes would be an asset.
? - Experience with SharePoint and Office 365 is a plus.
� Skills:
? - Advanced proficiency in the use of Microsoft Office suite (Outlook, Word, Excel, PowerPoint, etc.).
? - Excellent interpersonal and communication skills.
? - Solid organizational skills including attention to detail and multi-tasking skills.
? - Ability to work independently and collaboratively as well as being able to take coordination roles.
� Languages: Fluency in English. Proficiency in Spanish desirable but not a requirement.
Characteristics of the Consultancy
� Consultancy category and modality: Temporary Term Contractual Monthly (TTC)
� Contract duration: 1 year, renewable up to 18 months
� Place(s) of work: IDB Headquarters at Washington, D.C. United States of America
� Responsible person: Section Chief Records Management
Payment and Conditions: Compensation will be determined in accordance with Bank�s policies and procedures. The Bank, pursuant to applicable policies, may contribute toward travel and moving expenses. In addition, candidates must be citizens of an IDB member country.
Visa and Work Permit: The Bank, pursuant to applicable policies, may submit a visa request to the applicable immigration authorities; however, the granting of the visa is at the discretion of the immigration authorities. Notwithstanding, it is the responsibility of the candidate to obtain the necessary visa or work permits required by the authorities of the country(ies) in which the services will be rendered to the Bank. If a candidate cannot obtain a visa or work permit to render services to the Bank the contractual offer will be rescinded
Consanguinity: Pursuant to applicable Bank policy, candidates with relatives (including the fourth degree of consanguinity and the second degree of affinity, including spouse) working for the Bank as staff members or Complementary Workforce contractuals, will not be eligible to provide services for the Bank.
Diversity: The Bank is committed to diversity and inclusion and to providing equal opportunities to all candidates. We embrace diversity on the basis of gender, age, education, national origin, ethnic origin, race, disability, sexual orientation, religion, and HIV/AIDs status. We encourage women, Afro-descendants and persons of indigenous origins to apply.