Job #161836
IT Analyst, Information Management Information Management and Technology Professional & Technical GE Washington, DC Local Hire English [Essential] 29-Aug-2016
Background/General Description:
Innovation and partnership bond the five institutions of the World Bank Group (WBG): the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world�s largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. To ensure that countries can access the best global expertise and help generate cutting-edge knowledge, the World Bank Group is constantly seeking to improve the way it works. Key priorities include delivering measurable results, promoting openness and transparency in development, and improving access to development information and data.
ABOUT THE VPU
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions. The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.
The Information & Technology Solutions Operations & Corporate department (ITSOC) is led by a BSC Chief Information Officer at the Director level. ITSOC partners with clients and IT network colleagues to provide transformative development solutions through the management of information and provision of IT enabled business solutions, towards a world free of poverty.
The Knowledge & Information unit (ITSKI) is part of the Operations & Corporate department (ITSOC) within the Information Management & Technology (ITS) vice presidency. The ITSKI unit�s primary clients are internal (the Regional Vice-presidencies, the Global Practices) and other corporate and operational units, as well as with external clients, partners, and the public that use the Bank�s Access to Information systems and archival services.
***The World Bank Group is committed to achieving diversity in terms of race, gender, nationality, culture, and educational background. Individuals with disabilities are equally encouraged to apply.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties & Accountabilities:
The IT Analyst, Information Management will assume the following responsibilities:
Ensuring the successful roll out of changes to the WBGs information management technologies via interacting with clients to ensure successful implementation. Initially starting with collaboration platform and new intranet, by focusing on:
� ePublish (internal publishing tool)
o Track progress of each Vice Presidency in closing their ePublish sites
o Provide guidance on migration of content to new intranet
o Participate in project management meetings
o Guide units on how to change their friendly URLS, Aliases to the new intranet sites away from the old sites
o Prepare presentations and maintain documentation on the project
� Facilitating adoption of platforms by the internal and external communities by:
o Providing direct support and guidance in the most effective use of platform features to individual users, teams, departments and communities using the internal or external social collaboration platform.
o Developing help and training material, as needed, and based on business needs, in collaboration with the ITS training team.
o Capturing and highlighting the good practices in the use of social online collaboration platforms, whether linked to a specific feature of the technology or a use.
o Monitoring the use of hubs, and collaboration platforms, and moderating when needed, in compliance with our access to information policies and the terms of use of the platforms.
o Providing recommendations and highlighting good practices, accelerating adoption of the intranet hubs and collaboration spaces.
� Serving as the liaison between business and ITS:
o Monitoring and reporting issues and bugs, to ensure swift resolution.
o Highlighting opportunities for improvement, shared by the business teams and aligned with the business needs.
o Coordinating with counterparts on the business side on governance aspects such as the creation of new communities, hubs.
o Meeting minutes of client engagements and follow-up.
� Monitoring and reporting regularly on adoption and activity on both intranet hubs and collaboration sites, highlighting top communities and best use cases.
o Preparing monthly reports on activity on both platforms to be shared with management, business counterparts and users at large.
o Highlighting monthly top users, top communities and top pieces of content, to give visibility to best use cases.
Selection criteria:
Master's degree with 2 years relevant experience or Bachelor�s Degree with a minimum of 4 years of relevant experience.
Experience with World Bank policies, procedures, practices and operations preferred.
� Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment. Experience with EMC Documentum required.
� Proven record in successfully managing, nurturing and growing online communities. Hands-on, extensive experience of working on collaboration and social media projects and design and facilitation of online communities of practice. Excellent understanding of cultural change aspects associated with the introduction of social media and social collaboration.
� Experience in working in a user support function and designing and delivering training a distinctive advantage.
� Possesses and maintains knowledge and skills needed to develop, promote, and implement best practices in information & knowledge management. Possesses and maintains understanding of all stages of the content lifecycle.
� Excellent interpersonal skills and ability to relate to business users from across the Bank. Ability to translate technical jargon into business language. Good pedagogical and facilitation skills.
� Good project management skills and proven capacity to deliver results on time and within the allocated budget.
� Outstanding communication skills including proven ability to convey complex ideas through clear communication, concise reports, and effective oral presentations.
� Ability for continuous learning and professional development in the areas of project management, records management and knowledge management.
� Knowledge of relevant software such as Sharepoint, Beezy, WebEx, and/or proven ability to quickly master relevant software packages.
� Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
� Fluency in English is essential.
� Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
� Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
�Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
� Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the team to meet objectives.
Required Competencies:
� Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
� Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
� Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
� Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
� Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.
Background/General Description:
Innovation and partnership bond the five institutions of the World Bank Group (WBG): the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world�s largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. To ensure that countries can access the best global expertise and help generate cutting-edge knowledge, the World Bank Group is constantly seeking to improve the way it works. Key priorities include delivering measurable results, promoting openness and transparency in development, and improving access to development information and data.
ABOUT THE VPU
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions. The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.
The Information & Technology Solutions Operations & Corporate department (ITSOC) is led by a BSC Chief Information Officer at the Director level. ITSOC partners with clients and IT network colleagues to provide transformative development solutions through the management of information and provision of IT enabled business solutions, towards a world free of poverty.
The Knowledge & Information unit (ITSKI) is part of the Operations & Corporate department (ITSOC) within the Information Management & Technology (ITS) vice presidency. The ITSKI unit�s primary clients are internal (the Regional Vice-presidencies, the Global Practices) and other corporate and operational units, as well as with external clients, partners, and the public that use the Bank�s Access to Information systems and archival services.
***The World Bank Group is committed to achieving diversity in terms of race, gender, nationality, culture, and educational background. Individuals with disabilities are equally encouraged to apply.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties & Accountabilities:
The IT Analyst, Information Management will assume the following responsibilities:
Ensuring the successful roll out of changes to the WBGs information management technologies via interacting with clients to ensure successful implementation. Initially starting with collaboration platform and new intranet, by focusing on:
� ePublish (internal publishing tool)
o Track progress of each Vice Presidency in closing their ePublish sites
o Provide guidance on migration of content to new intranet
o Participate in project management meetings
o Guide units on how to change their friendly URLS, Aliases to the new intranet sites away from the old sites
o Prepare presentations and maintain documentation on the project
� Facilitating adoption of platforms by the internal and external communities by:
o Providing direct support and guidance in the most effective use of platform features to individual users, teams, departments and communities using the internal or external social collaboration platform.
o Developing help and training material, as needed, and based on business needs, in collaboration with the ITS training team.
o Capturing and highlighting the good practices in the use of social online collaboration platforms, whether linked to a specific feature of the technology or a use.
o Monitoring the use of hubs, and collaboration platforms, and moderating when needed, in compliance with our access to information policies and the terms of use of the platforms.
o Providing recommendations and highlighting good practices, accelerating adoption of the intranet hubs and collaboration spaces.
� Serving as the liaison between business and ITS:
o Monitoring and reporting issues and bugs, to ensure swift resolution.
o Highlighting opportunities for improvement, shared by the business teams and aligned with the business needs.
o Coordinating with counterparts on the business side on governance aspects such as the creation of new communities, hubs.
o Meeting minutes of client engagements and follow-up.
� Monitoring and reporting regularly on adoption and activity on both intranet hubs and collaboration sites, highlighting top communities and best use cases.
o Preparing monthly reports on activity on both platforms to be shared with management, business counterparts and users at large.
o Highlighting monthly top users, top communities and top pieces of content, to give visibility to best use cases.
Selection criteria:
Master's degree with 2 years relevant experience or Bachelor�s Degree with a minimum of 4 years of relevant experience.
Experience with World Bank policies, procedures, practices and operations preferred.
� Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment. Experience with EMC Documentum required.
� Proven record in successfully managing, nurturing and growing online communities. Hands-on, extensive experience of working on collaboration and social media projects and design and facilitation of online communities of practice. Excellent understanding of cultural change aspects associated with the introduction of social media and social collaboration.
� Experience in working in a user support function and designing and delivering training a distinctive advantage.
� Possesses and maintains knowledge and skills needed to develop, promote, and implement best practices in information & knowledge management. Possesses and maintains understanding of all stages of the content lifecycle.
� Excellent interpersonal skills and ability to relate to business users from across the Bank. Ability to translate technical jargon into business language. Good pedagogical and facilitation skills.
� Good project management skills and proven capacity to deliver results on time and within the allocated budget.
� Outstanding communication skills including proven ability to convey complex ideas through clear communication, concise reports, and effective oral presentations.
� Ability for continuous learning and professional development in the areas of project management, records management and knowledge management.
� Knowledge of relevant software such as Sharepoint, Beezy, WebEx, and/or proven ability to quickly master relevant software packages.
� Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
� Fluency in English is essential.
� Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
� Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
�Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
� Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the team to meet objectives.
Required Competencies:
� Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
� Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
� Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
� Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
� Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.
Job #161837
IT Analyst, Information Management Information Management and Technology Professional & Technical GE Washington, DC Local Hire English [Essential] 29-Aug-2016
ABOUT THE WORLD BANK GROUP
Innovation and partnership bond the five institutions of the World Bank Group (WBG): the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world�s largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. To ensure that countries can access the best global expertise and help generate cutting-edge knowledge, the World Bank Group is constantly seeking to improve the way it works. Key priorities include delivering measurable results, promoting openness and transparency in development, and improving access to development information and data.
ABOUT THE VPU
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions. The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.
The Information & Technology Solutions Operations & Corporate department (ITSOC) is led by a BSC Chief Information Officer at the Director level. ITSOC partners with clients and IT network colleagues to provide transformative development solutions through the management of information and provision of IT enabled business solutions, towards a world free of poverty.
The Knowledge & Information unit (ITSKI) is part of the Operations & Corporate department (ITSOC) within the Information Management & Technology (ITS) vice presidency. The ITSKI unit�s primary clients are internal (the Regional Vice-presidencies, the Global Practices) and other corporate and operational units, as well as with external clients, partners, and the public that use the Bank�s Access to Information systems and archival services
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties & Accountabilities
The IT Analyst, Information Management will assume the following responsibilities:
� Ensure compliance of IFC�s records management system and procedures with World Bank Group records management standards;
� Participates in day-to-day development and maintenance of information resources and services and provides quality control.
� Provide records management training to staff and guidance on records management policies and procedures and assist staff with same.
� Provide monitoring reports on records management compliance; ensure filing is completed in a timely fashion and works with staff to meet compliance guidelines;
� Analyze records management systems and procedures and make recommendation for improvement; contributes to continual updating, cataloging or profiling guidelines and framework.
� Evaluate and test document management application enhancements and new solutions;
� Provide analytic, research and professional support to others;
� Mentors, motivates and provides direction, guidance and training to junior team members in carrying out the defined work program.
� Coordinate client requirements gathering services. Creates and manages administrative and investment/ project folders; maintain an up-to-date list of all folders needed for filing.
� Ensure transfer of records to Archives and remote repositories;
� Ensure timely and high quality delivery of services according to agreed-upon service standards;
� Oversee and help develop efficient filing and retrieval system relying on electronic records;
� Perform ad-hoc assignments upon request of supervisor and/or manager.
Selection Criteria
Master's degree with 2 years relevant experience or Bachelor�s Degree with a minimum of 4 years of relevant experience.
Experience with World Bank policies, procedures, practices and operations preferred.
� Strong analytical and conceptual skills encompassing international business, ability to conduct research independently;
� Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment. Experience with EMC Documentum required.
� Expert knowledge of practices for and experience with developing, organizing, and preserving records/library collections.
� Fully proficient at providing assistance and training to other staff members.
� Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
� Fluency in English is essential.
� Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
� Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
�Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
� Ability to prepare training presentations and arranges or conducts training for IFC staff on IFC�s records
and information management and archiving functions as appropriate.
� Ability to work effectively in a team-oriented, multi-cultural environment.
� Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the team to meet objectives.
Required Competencies:
� Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
� Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
� Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
� Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
� Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.
ABOUT THE WORLD BANK GROUP
Innovation and partnership bond the five institutions of the World Bank Group (WBG): the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world�s largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. To ensure that countries can access the best global expertise and help generate cutting-edge knowledge, the World Bank Group is constantly seeking to improve the way it works. Key priorities include delivering measurable results, promoting openness and transparency in development, and improving access to development information and data.
ABOUT THE VPU
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions. The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.
The Information & Technology Solutions Operations & Corporate department (ITSOC) is led by a BSC Chief Information Officer at the Director level. ITSOC partners with clients and IT network colleagues to provide transformative development solutions through the management of information and provision of IT enabled business solutions, towards a world free of poverty.
The Knowledge & Information unit (ITSKI) is part of the Operations & Corporate department (ITSOC) within the Information Management & Technology (ITS) vice presidency. The ITSKI unit�s primary clients are internal (the Regional Vice-presidencies, the Global Practices) and other corporate and operational units, as well as with external clients, partners, and the public that use the Bank�s Access to Information systems and archival services
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties & Accountabilities
The IT Analyst, Information Management will assume the following responsibilities:
� Ensure compliance of IFC�s records management system and procedures with World Bank Group records management standards;
� Participates in day-to-day development and maintenance of information resources and services and provides quality control.
� Provide records management training to staff and guidance on records management policies and procedures and assist staff with same.
� Provide monitoring reports on records management compliance; ensure filing is completed in a timely fashion and works with staff to meet compliance guidelines;
� Analyze records management systems and procedures and make recommendation for improvement; contributes to continual updating, cataloging or profiling guidelines and framework.
� Evaluate and test document management application enhancements and new solutions;
� Provide analytic, research and professional support to others;
� Mentors, motivates and provides direction, guidance and training to junior team members in carrying out the defined work program.
� Coordinate client requirements gathering services. Creates and manages administrative and investment/ project folders; maintain an up-to-date list of all folders needed for filing.
� Ensure transfer of records to Archives and remote repositories;
� Ensure timely and high quality delivery of services according to agreed-upon service standards;
� Oversee and help develop efficient filing and retrieval system relying on electronic records;
� Perform ad-hoc assignments upon request of supervisor and/or manager.
Selection Criteria
Master's degree with 2 years relevant experience or Bachelor�s Degree with a minimum of 4 years of relevant experience.
Experience with World Bank policies, procedures, practices and operations preferred.
� Strong analytical and conceptual skills encompassing international business, ability to conduct research independently;
� Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment. Experience with EMC Documentum required.
� Expert knowledge of practices for and experience with developing, organizing, and preserving records/library collections.
� Fully proficient at providing assistance and training to other staff members.
� Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
� Fluency in English is essential.
� Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
� Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
�Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
� Ability to prepare training presentations and arranges or conducts training for IFC staff on IFC�s records
and information management and archiving functions as appropriate.
� Ability to work effectively in a team-oriented, multi-cultural environment.
� Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the team to meet objectives.
Required Competencies:
� Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
� Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
� Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
� Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
� Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.
ACP/REC Training Support Contractual - Temporary Term Contractual (TTC)-1600003022
Description
USA
ACP/REC
Training Support Contractual - Temporary Term Contractual (TTC)
TERMS OF REFERENCE
Background
Established in 1959, the Inter-American Development Bank (IDB) is the main source of multilateral financing for economic, social and institutional development in Latin America and the Caribbean. It provides loans, grants, guarantees, policy advice and technical assistance to the public and private sectors of its borrowing member countries.
The Records Management Section (REC) is looking for a professional trainer as part of its Change Management team. The REC Section is responsible for the Records Management program at the Inter-American Development Bank Group (IDBG) which covers the development of IM policies/guidelines, the functional management of IM systems, the delivery of IM support to the business units, and the management of physical Archives. The REC Section is currently involved in the deployment of a new document and records management platform called ezShare based on Microsoft SharePoint and Office 365. The REC Section is also looking more broadly at the improvement of information management governance, processes and tools across the organization which aims to become more digital.
Consultancy Objectives
�Develop a set of training and communications materials for ezShare
�Deliver corresponding trainings
�Provide customer support on how to questions
Main Activities
�Get familiar with ezShare and IDBG policy framework;
�Contribute to the implementation and update of the Change Management Plan
�Develop and maintain training and communication materials in at least two languages (Spanish & English) to cover general and customized functionalities of ezShare and its associated business rules. Training materials might include videos, quick sheets, tutorials, manuals, among others;
�Organize the printing and processing of training and communication materials as needed;
�Deliver face to face, virtual or personalized hands-on training to IDBG users;
�Deliver demonstrations including Brown Bag Lunches and kiosk activities;
�Deliver in-person visits to the business units to provide additional support (floor walking sessions);
�Coordinate the timely approval and distribution of communications;
�Test and maintain (i.e. delete content from previous trainings) training environment;
�Develop, publish, and update Frequently Asked Questions (FAQ)
�Report ezShare issues to the implementation team.
Qualifications
�Academic Degree/ Level & Years of Professional Work Experience: Bachelor�s degree in Information Management, Archives, Computers Science or related fields and a minimum of two years of work experience as a trainer, managing diverse user groups.�Languages: Fluency in English and Spanish.
�Areas of Expertise: Proven experience in change management relating to the implementation of a document and records management system in a medium to large professional organization. Working knowledge in SharePoint and Office 365 is an asset. Knowledge of the concepts, principles and practice of information, document, records and archives management, including disclosure of information and electronic as well as paper records. Advanced proficiency in the use of Microsoft Office suite (Outlook, Word, Excel, PowerPoint, etc.); experience managing training oriented software like Captiva and other similar tools is an asset.
�Skills: Excellent interpersonal and communication skills, self-motivation, commitment and the ability to work in an international team and across hierarchical levels are indispensable, proactivity and dynamism is required; solid organizational skills including attention to detail and multi-tasking skills; flexibility and the ability to work with demanding deadlines, availability for foreign travel.
Characteristics of the Consultancy
�Consultancy category and modality: Temporary Term Contractual, Monthly
�Contract duration: 12 months
�Place(s) of work: Headquarters, Washington, D.C. United States of America
�Responsible person: Section Chief Records Management
Payment and Conditions: Compensation will be determined in accordance with Bank�s policies and procedures. The Bank, pursuant to applicable policies, may contribute toward travel and moving expenses. In addition, candidates must be citizens of an IDB member country.
Visa and Work Permit: The Bank, pursuant to applicable policies, may submit a visa request to the applicable immigration authorities; however, the granting of the visa is at the discretion of the immigration authorities. Notwithstanding, it is the responsibility of the candidate to obtain the necessary visa or work permits required by the authorities of the country(ies) in which the services will be rendered to the Bank. If a candidate cannot obtain a visa or work permit to render services to the Bank the contractual offer will be rescinded
Consanguinity: Pursuant to applicable Bank policy, candidates with relatives (including the fourth degree of consanguinity and the second degree of affinity, including spouse) working for the Bank as staff members or Complementary Workforce contractuals, will not be eligible to provide services for the Bank.
Diversity: The Bank is committed to diversity and inclusion and to providing equal opportunities to all candidates. We embrace diversity on the basis of gender, age, education, national origin, ethnic origin, race, disability, sexual orientation, religion, and HIV/AIDs status. We encourage women, Afro-descendants and persons of indigenous origins to apply.
Primary Location
: HQ-US-Washington DCJob Posting
: May 10, 2016, 6:00:00 AMClosing Date
: OngoingContact Name - External
: Jobs OnlineContact Email - External
: jobsonline@iadb.orgACP/REC Records Management Section / 2016 Junior Summer Internship Program-1600001558
|
ACP/REC - Information Management Contractual � Temporary Term Contractual (TTC)-1600001963
Description
USA
ACP/REC
Information Management Contractual � Temporary Term Contractual (TTC)
TERMS OF REFERENCE
Background
Established in 1959, the Inter-American Development Bank (�IDB� or �Bank�) is the main source of financing for economic, social and institutional development in Latin America and the Caribbean. It provides loans, grants, guarantees, policy advice and technical assistance to the public and private sectors of its borrowing countries.
The Records Management Section (REC) is looking for an Information Management (IM) professional. The REC Section is responsible for the Records Management program at the Inter-American Development Bank Group (IDBG) which covers the development of IM policies/guidelines, the functional management of IM systems, the delivery of IM support to the business units, and the management of physical Archives. The REC Section is currently involved in the deployment of a new document and records management platform based on Microsoft SharePoint and Office 365. The REC Section is also looking more broadly at the improvement of IM governance, processes and tools across the organization which aims to become more digital.
Consultancy Objectives
� Deployment of the new document and records management platform.
� Review and establishment of the IM framework.
� Provide support in the Implementation of IM policies
Main Activities
� Review and establishment of the IM framework.
� Provide support in the Implementation of IM policies
Main Activities
The successful candidate will work in the following areas:
1. Deployment of the new document and records management platform:
a. Design information architectures for units in the corporate side of the organization.
b. Undertake training, communication and promotional activities to increase buy-in.
2. Review and establishment of the IM framework:
a. Review existing policies, roles and responsibilities, and guidelines based on organization needs and latest market trends in IM.
b. Support the review and approval of new policies and guidelines
c. Contribute to the promotion of the new IM governance framework.
a. Review existing policies, roles and responsibilities, and guidelines based on organization needs and latest market trends in IM.
b. Support the review and approval of new policies and guidelines
c. Contribute to the promotion of the new IM governance framework.
3. Support the implementation of IM policies:
a. Support the implementation of the records retention schedules.
b. Raise awareness and increase compliance with IM polices including public access to information.
4. Other duties
a. Contribute to the day-to-day activities of the section as required.
b. Perform other duties as assigned.
a. Support the implementation of the records retention schedules.
b. Raise awareness and increase compliance with IM polices including public access to information.
4. Other duties
a. Contribute to the day-to-day activities of the section as required.
b. Perform other duties as assigned.
Qualifications
� Academic Degree/ Level & Years of Professional Work Experience: Bachelor�s degree in Information Management, Records Management, Archival, Library Science or related fields and a minimum of two years of work experience or the equivalent combination of education and experience in Information Management.
� Areas of expertise:
? - Knowledge of and experience with the concepts, principles and practice of information, document, records and archives management, including disclosure of information and electronic as well as paper records.
? - Experience in using an electronic document and records management system in a medium to large-sized organization; experience in implementing and supporting an Electronic Document and Records Management System would be very advantageous.
? - Experience with the definition and drafting of IM policies and guidelines.
? - Experience in managing change processes would be an asset.
? - Experience with SharePoint and Office 365 is a plus.
� Skills:
? - Advanced proficiency in the use of Microsoft Office suite (Outlook, Word, Excel, PowerPoint, etc.).
? - Excellent interpersonal and communication skills.
? - Solid organizational skills including attention to detail and multi-tasking skills.
? - Ability to work independently and collaboratively as well as being able to take coordination roles.
� Languages: Fluency in English. Proficiency in Spanish desirable but not a requirement.
� Areas of expertise:
? - Knowledge of and experience with the concepts, principles and practice of information, document, records and archives management, including disclosure of information and electronic as well as paper records.
? - Experience in using an electronic document and records management system in a medium to large-sized organization; experience in implementing and supporting an Electronic Document and Records Management System would be very advantageous.
? - Experience with the definition and drafting of IM policies and guidelines.
? - Experience in managing change processes would be an asset.
? - Experience with SharePoint and Office 365 is a plus.
� Skills:
? - Advanced proficiency in the use of Microsoft Office suite (Outlook, Word, Excel, PowerPoint, etc.).
? - Excellent interpersonal and communication skills.
? - Solid organizational skills including attention to detail and multi-tasking skills.
? - Ability to work independently and collaboratively as well as being able to take coordination roles.
� Languages: Fluency in English. Proficiency in Spanish desirable but not a requirement.
Characteristics of the Consultancy
� Consultancy category and modality: Temporary Term Contractual Monthly (TTC)
� Contract duration: 1 year, renewable up to 18 months
� Place(s) of work: IDB Headquarters at Washington, D.C. United States of America
� Responsible person: Section Chief Records Management
Payment and Conditions: Compensation will be determined in accordance with Bank�s policies and procedures. The Bank, pursuant to applicable policies, may contribute toward travel and moving expenses. In addition, candidates must be citizens of an IDB member country.
Visa and Work Permit: The Bank, pursuant to applicable policies, may submit a visa request to the applicable immigration authorities; however, the granting of the visa is at the discretion of the immigration authorities. Notwithstanding, it is the responsibility of the candidate to obtain the necessary visa or work permits required by the authorities of the country(ies) in which the services will be rendered to the Bank. If a candidate cannot obtain a visa or work permit to render services to the Bank the contractual offer will be rescinded
Consanguinity: Pursuant to applicable Bank policy, candidates with relatives (including the fourth degree of consanguinity and the second degree of affinity, including spouse) working for the Bank as staff members or Complementary Workforce contractuals, will not be eligible to provide services for the Bank.
Diversity: The Bank is committed to diversity and inclusion and to providing equal opportunities to all candidates. We embrace diversity on the basis of gender, age, education, national origin, ethnic origin, race, disability, sexual orientation, religion, and HIV/AIDs status. We encourage women, Afro-descendants and persons of indigenous origins to apply.
Primary Location
: HQ-US-Washington DCClosing Date
: OngoingContact Name - External
: Jobs OnlineContact Email - External
: jobsonline@iadb.org
Job #160133
Information Analyst Other Professional & Technical GE Washington, DC Local Hire English [Essential] 09-Feb-2016
� Bachelor�s Degree in information management, library science, or records
management
� Minimum Years of Relevant Experience: 4 Years in Information Management in a global institution in either private or public sector.
� Strong analytical and conceptual skills encompassing international business, ability to conduct research independently;
� Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment.
� Expert knowledge of practices for and experience with developing, organizing, and preserving records/library collections.
� Strong knowledge of MIGA�s or the World Bank�s information systems and databases, including WBDocs.
� Expert knowledge of practices for developing, organizing and maintaining data storage systems
� Fully proficient at providing assistance and training to other staff members.
� Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
� Fluency in English is essential.
� Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
� Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
� Fully proficient in Word Perfect, Excel, PowerPoint and other similar programs.
� Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
� Ability to work effectively in a team-oriented, multi-cultural environment.
� Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the Team to meet objectives.
Competencies:
Deliver Results for Clients
Contributes to delivery of results for clients on complex issues
? 1.Sets challenging goals that align with the WBG mission and is always looking to improve
? 2.Understands clients� most pressing challenges and contributes to solutions
? 3.Takes personal responsibility for producing high quality work, identifying and informing of risks, and delivering results for clients
Collaborate Within Teams and Across Boundaries
Collaborates within team and across boundaries
? 1.Keeps others fully informed to ensure integration and work consistency and displays a sense of mutuality and respect
? 2.Approaches conflicts as common problems to be solved
? 3.Seeks and listens to input from others to inform own decision making and openly shares information
? 4.Frames thinking/actions with a WBG corporate perspective in mind
Lead and Innovate
Brings new and different insights
? 1.Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results
? 2.Considers own behavior in context of WBG�s values and mission and recognizes impact one has on others
? 3.Operates in ambiguity and changing needs and supports others to do the same
Create, Apply and Share Knowledge
Actively contributes to and readily applies WBG�s body of knowledge for internal and/or external client solutions
? 1.Contributes to the department�s and WBG�s body of knowledge by applying lessons learned and expertise
? 2.Actively invests in own knowledge and seeks feedback
? 3.Builds personal and professional networks within and beyond the work group
Make Smart Decisions
Leverages available data and makes timely decisions
? 1.Seeks and analyzes facts, data and lessons of past experience to support sound , logical decisions regarding own and others� work
? 2.Applies cost/benefit analysis to meet work program objectives
? 3.Contributes to decision making by providing relevant risk-analysis
? 4.Shows initiative when necessary, and makes decisions in a timely
| | |
| | |
� Bachelor�s Degree in information management, library science, or records
management
� Minimum Years of Relevant Experience: 4 Years in Information Management in a global institution in either private or public sector.
� Strong analytical and conceptual skills encompassing international business, ability to conduct research independently;
� Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment.
� Expert knowledge of practices for and experience with developing, organizing, and preserving records/library collections.
� Strong knowledge of MIGA�s or the World Bank�s information systems and databases, including WBDocs.
� Expert knowledge of practices for developing, organizing and maintaining data storage systems
� Fully proficient at providing assistance and training to other staff members.
� Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
� Fluency in English is essential.
� Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
� Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
� Fully proficient in Word Perfect, Excel, PowerPoint and other similar programs.
� Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
� Ability to work effectively in a team-oriented, multi-cultural environment.
� Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the Team to meet objectives.
Competencies:
Deliver Results for Clients
Contributes to delivery of results for clients on complex issues
? 1.Sets challenging goals that align with the WBG mission and is always looking to improve
? 2.Understands clients� most pressing challenges and contributes to solutions
? 3.Takes personal responsibility for producing high quality work, identifying and informing of risks, and delivering results for clients
Collaborate Within Teams and Across Boundaries
Collaborates within team and across boundaries
? 1.Keeps others fully informed to ensure integration and work consistency and displays a sense of mutuality and respect
? 2.Approaches conflicts as common problems to be solved
? 3.Seeks and listens to input from others to inform own decision making and openly shares information
? 4.Frames thinking/actions with a WBG corporate perspective in mind
Lead and Innovate
Brings new and different insights
? 1.Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results
? 2.Considers own behavior in context of WBG�s values and mission and recognizes impact one has on others
? 3.Operates in ambiguity and changing needs and supports others to do the same
Create, Apply and Share Knowledge
Actively contributes to and readily applies WBG�s body of knowledge for internal and/or external client solutions
? 1.Contributes to the department�s and WBG�s body of knowledge by applying lessons learned and expertise
? 2.Actively invests in own knowledge and seeks feedback
? 3.Builds personal and professional networks within and beyond the work group
Make Smart Decisions
Leverages available data and makes timely decisions
? 1.Seeks and analyzes facts, data and lessons of past experience to support sound , logical decisions regarding own and others� work
? 2.Applies cost/benefit analysis to meet work program objectives
? 3.Contributes to decision making by providing relevant risk-analysis
? 4.Shows initiative when necessary, and makes decisions in a timely
Staff Assistant (Records)/ Records Assistant - Legal Department (
(Job Number:
1500945)
Description
The Legal Department (LEG) is looking for a contractual Staff Assistant (Records)/ Records Assistant to provide a full range of administrative and records management assistance to staff and supporting various projects in the department. The Records Assistant works under the supervision of the Records Officer of the Legal Department:
The successful candidate's duties may include, but will not be limited to:
- Provide research and reference services to LEG staff seeking information and documents contained in the Legal Records. This involves performing timely searches of the records holdings by using departmental databases, Fund-wide electronic repositories, and other resources as appropriate.
- Effect prompt incorporation into the LEG records database, citations, keywords (subject terms), abstracted titles, and departmental routing information for all hard copy or electronic documents directed to Legal Records for archival storage.
- Maintain the Legal Records holdings (paper and electronic) in accordance with established guidelines, including consulting with the Records Officer on which incoming documents are to be retained, ensuring timely and appropriate filing of retained documents into various records collections, and securing the information in Legal Records from unauthorized use.
- Assign physical file categories to retained documents.
- Assist the Legal Records Officer in implementing the established procedures for the digitization of archival material.
- Provide assistance on initiatives to simplify and streamline document processing procedures, refining classification schemes, and adjusting retention schedules for proper life-cycle management of departmental files.
Qualifications
The successful candidate is expected to possess educational qualifications that would typically include a university degree in a related field of study, supplemented by a minimum of one year of work experience in records management, documents management, and/ or archives management.
In addition, the candidate should have:
- Proven ability to work under pressure and meet short deadlines associated with the provision of reference services.
- Excellent computer skills, including experience in working with records management and/or documents management software.
- Ability to organize own work and work with minimum supervision while also working cooperatively as part of a team.
- Excellent attention to details and excellent organizational and communication skills.
Knowledge of Spanish and/or French would be helpful.
- Proven ability to work under pressure and meet short deadlines associated with the provision of reference services.
- Excellent computer skills, including experience in working with records management and/or documents management software.
- Ability to organize own work and work with minimum supervision while also working cooperatively as part of a team.
- Excellent attention to details and excellent organizational and communication skills.
Knowledge of Spanish and/or French would be helpful.
Please note you must reside in the Washington Metro area to be considered for this position.
The IMF is committed to achieving a diverse staff, including gender, nationality, culture and educational background.
Job #151611
IT Analyst, Information Management Services (Appraisal Archivist) Information Management and Technology Professional & Technical GE Washington, DC Local Hire English [Essential] 03-Sep-2015
The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
� Apply corporate retention and disposition authorities to electronic record keeping systems using macro-appraisal principles.
� Manage workflow for records manager and compliance roles in WBG electronic records management system, including privileged deletion and legal holds.
� Manage notification process for destruction of electronic records notifications.
� Provide end user support on records management functionality in WBG business systems.
� Participate in database decommissioning projects, which includes reviewing and appraising electronic content to determine final disposition of records.
� Collaborate with information technology teams on decisions pertaining to integrating business solutions with the Bank�s approved electronic records management system versus building retention and disposition requirements into systems that are not designed as records management systems.
� Implement records retention and disposition schedules for WBG records and work with appraisal team to identify disposition data remediation or corrections at the end of the records� lifecycle.
� Implement storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines.
� Contribute to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services and governance.
� Provide input to the development of quality control standards, metadata and cataloging rules for a variety of electronic systems.
� As an integral part of the Archives team, be an active participant in Archives� day to day projects, responsibilities and deliverables.
� Mentor, motivate and provide direction, guidance and training to junior team members in carrying out the defined work program.
� Monitor creation, organization and use of information resources and assesses compliance with information management related policies, including information classification, standards and objectives to identify emerging issues and potential improvements.
� Design, develop and deliver training and learning activities on information management systems so that clients can effectively use resources to stay in compliance.
� Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
� Knowledge and understanding of typical archives business processes and archives information systems; knowledge of TRIM Context, Documentum or open source archives software a plus;
� Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
� Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
� Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
� Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
� Sound theoretical and/or applied knowledge of archives database and information management systems.
� Ability to make judgments on the archival value of the variety of documents and business records of the organization.
� Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
� Demonstrated interest in and understanding of the Bank Group�s work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
Background / General description:
Information and Technology Solutions � Knowledge and Information (ITSKI) provides information services to World Bank Group staff and the public. The services are provided by three units: the World Bank Group Library, the World Bank Group Archives and the Internal Documents Unit as well as the Open Information Program. This position is in the appraisal team of the World Bank Group Archives.The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties and Accountabilities:
� Facilitate delivery of core services and functions as part of the Archives� appraisal team including, but not limited to: writing and revising records retention and disposition schedules based on strong functional analysis; analyzing business processes and document workflows; conducting appraisal interviews and on-site visits; analyzing and appraising business functions to determine the value of records; and providing guidance to clients on identifying and applying relevant disposal authorities to their records.� Apply corporate retention and disposition authorities to electronic record keeping systems using macro-appraisal principles.
� Manage workflow for records manager and compliance roles in WBG electronic records management system, including privileged deletion and legal holds.
� Manage notification process for destruction of electronic records notifications.
� Provide end user support on records management functionality in WBG business systems.
� Participate in database decommissioning projects, which includes reviewing and appraising electronic content to determine final disposition of records.
� Collaborate with information technology teams on decisions pertaining to integrating business solutions with the Bank�s approved electronic records management system versus building retention and disposition requirements into systems that are not designed as records management systems.
� Implement records retention and disposition schedules for WBG records and work with appraisal team to identify disposition data remediation or corrections at the end of the records� lifecycle.
� Implement storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines.
� Contribute to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services and governance.
� Provide input to the development of quality control standards, metadata and cataloging rules for a variety of electronic systems.
� As an integral part of the Archives team, be an active participant in Archives� day to day projects, responsibilities and deliverables.
� Mentor, motivate and provide direction, guidance and training to junior team members in carrying out the defined work program.
� Monitor creation, organization and use of information resources and assesses compliance with information management related policies, including information classification, standards and objectives to identify emerging issues and potential improvements.
� Design, develop and deliver training and learning activities on information management systems so that clients can effectively use resources to stay in compliance.
Selection Criteria:
� MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.� Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
� Knowledge and understanding of typical archives business processes and archives information systems; knowledge of TRIM Context, Documentum or open source archives software a plus;
� Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
� Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
� Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
� Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
� Sound theoretical and/or applied knowledge of archives database and information management systems.
� Ability to make judgments on the archival value of the variety of documents and business records of the organization.
� Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
� Demonstrated interest in and understanding of the Bank Group�s work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
Job #151611
IT Analyst, Information Management Services (Appraisal Archivist) Information Management and Technology Professional & Technical GE Washington, DC Local Hire English [Essential] 17-Aug-2015
Information and Technology Solutions � Knowledge and Information (ITSKI) provides information services to World Bank Group staff and the public. The services are provided by three units: the World Bank Group Library, the World Bank Group Archives and the Internal Documents Unit as well as the Open Information Program. This position is in the appraisal team of the World Bank Group Archives.
The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties and Accountabilities:
� Facilitate delivery of core services and functions as part of the Archives� appraisal team including, but not limited to: writing and revising records retention and disposition schedules based on strong functional analysis; analyzing business processes and document workflows; conducting appraisal interviews and on-site visits; analyzing and appraising business functions to determine the value of records; and providing guidance to clients on identifying and applying relevant disposal authorities to their records.
� Apply corporate retention and disposition authorities to electronic record keeping systems using macro-appraisal principles.
� Manage workflow for records manager and compliance roles in WBG electronic records management system, including privileged deletion and legal holds.
� Manage notification process for destruction of electronic records notifications.
� Provide end user support on records management functionality in WBG business systems.
� Participate in database decommissioning projects, which includes reviewing and appraising electronic content to determine final disposition of records.
� Collaborate with information technology teams on decisions pertaining to integrating business solutions with the Bank�s approved electronic records management system versus building retention and disposition requirements into systems that are not designed as records management systems.
� Implement records retention and disposition schedules for WBG records and work with appraisal team to identify disposition data remediation or corrections at the end of the records� lifecycle.
� Implement storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines.
� Contribute to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services and governance.
� Provide input to the development of quality control standards, metadata and cataloging rules for a variety of electronic systems.
� As an integral part of the Archives team, be an active participant in Archives� day to day projects, responsibilities and deliverables.
� Mentor, motivate and provide direction, guidance and training to junior team members in carrying out the defined work program.
� Monitor creation, organization and use of information resources and assesses compliance with information management related policies, including information classification, standards and objectives to identify emerging issues and potential improvements.
� Design, develop and deliver training and learning activities on information management systems so that clients can effectively use resources to stay in compliance.
Selection criteria:
� MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
� Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
� Knowledge and understanding of typical archives business processes and archives information systems; knowledge of TRIM Context, Documentum or open source archives software a plus;
� Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
� Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
� Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
� Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
� Sound theoretical and/or applied knowledge of archives database and information management systems.
� Ability to make judgments on the archival value of the variety of documents and business records of the organization.
� Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
� Demonstrated interest in and understanding of the Bank Group�s work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
Background/General description:
Information and Technology Solutions � Knowledge and Information (ITSKI) provides information services to World Bank Group staff and the public. The services are provided by three units: the World Bank Group Library, the World Bank Group Archives and the Internal Documents Unit as well as the Open Information Program. This position is in the appraisal team of the World Bank Group Archives.
The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties and Accountabilities:
� Facilitate delivery of core services and functions as part of the Archives� appraisal team including, but not limited to: writing and revising records retention and disposition schedules based on strong functional analysis; analyzing business processes and document workflows; conducting appraisal interviews and on-site visits; analyzing and appraising business functions to determine the value of records; and providing guidance to clients on identifying and applying relevant disposal authorities to their records.
� Apply corporate retention and disposition authorities to electronic record keeping systems using macro-appraisal principles.
� Manage workflow for records manager and compliance roles in WBG electronic records management system, including privileged deletion and legal holds.
� Manage notification process for destruction of electronic records notifications.
� Provide end user support on records management functionality in WBG business systems.
� Participate in database decommissioning projects, which includes reviewing and appraising electronic content to determine final disposition of records.
� Collaborate with information technology teams on decisions pertaining to integrating business solutions with the Bank�s approved electronic records management system versus building retention and disposition requirements into systems that are not designed as records management systems.
� Implement records retention and disposition schedules for WBG records and work with appraisal team to identify disposition data remediation or corrections at the end of the records� lifecycle.
� Implement storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines.
� Contribute to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services and governance.
� Provide input to the development of quality control standards, metadata and cataloging rules for a variety of electronic systems.
� As an integral part of the Archives team, be an active participant in Archives� day to day projects, responsibilities and deliverables.
� Mentor, motivate and provide direction, guidance and training to junior team members in carrying out the defined work program.
� Monitor creation, organization and use of information resources and assesses compliance with information management related policies, including information classification, standards and objectives to identify emerging issues and potential improvements.
� Design, develop and deliver training and learning activities on information management systems so that clients can effectively use resources to stay in compliance.
Selection criteria:
� MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
� Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
� Knowledge and understanding of typical archives business processes and archives information systems; knowledge of TRIM Context, Documentum or open source archives software a plus;
� Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
� Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
� Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
� Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
� Sound theoretical and/or applied knowledge of archives database and information management systems.
� Ability to make judgments on the archival value of the variety of documents and business records of the organization.
� Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
� Demonstrated interest in and understanding of the Bank Group�s work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
