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If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.
For 60 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.
Vacancy No: E-VN-2015-002164 Duty Station: New York Country: United States of America Region: NY HQ | Job Level: P-5 Position#: 00094614 Application Close: 07-Sep-15 Contract Type: Long-term Staff (FT) |
Purpose of the Position
Under the guidance of the Comptroller, the incumbent of this post will develop and implement an Enterprise Content Management (ECM) system for UNICEF. To achieve this, the incumbent will work through an inter-office ECM Project Board with members from various HQ divisions (DRP, ITSS, DOC, DFAM. PD, PFP, DHR, OIAI, EMOPS, Ethics Office) and regional offices. The project will build on existing UNICEF software investments in SharePoint and related technologies.
Key Expected Results
1. Determine detailed business requirements for all major components of the ECM projects: document management, record and archive management, intranet content management, search functionality, and others that may be determined to be necessary. Manage, monitor and report on the project plan to all concerned stakeholders. Maintain linkages with other closely related activities, such as Knowledge Exchange, HR Records Management etc.
2. Create and/or oversee creation of all necessary policies, taxonomies and governance mechanisms in relation to ECM and in coordination and consultation with the UNICEF regulatory framework Coordinator.
3. Oversee implementation of ECM software platforms and business process changes.
4. Develop and oversee change management, training and communication activities related to new ECM business processes and work cultures.
5. Develop plan for maintenance and updating of ECM instruments, software platforms, business processes and support.
2. Create and/or oversee creation of all necessary policies, taxonomies and governance mechanisms in relation to ECM and in coordination and consultation with the UNICEF regulatory framework Coordinator.
3. Oversee implementation of ECM software platforms and business process changes.
4. Develop and oversee change management, training and communication activities related to new ECM business processes and work cultures.
5. Develop plan for maintenance and updating of ECM instruments, software platforms, business processes and support.
Qualifications of Successful Candidate
- An advanced university degree (Master's) in Records and Information Management, Library Sciences, Business or Public Administration, or directly-related technical field(s) is required.
- A minimum of ten (10) years of relevant experience in Enterprise Content Management and related change management activities is required.
- A valid professional certification(s) in Enterprise Content Management, Electronic Records Management, Customer Relationship Management and/or Taxonomy, is considered desirable.
- Previous hand on experience in project management is required.
- A valid professional certification(s) in Project Management (i.e. PMP) is considered an asset.
- Previous hands on experience in a supervisory/managerial capacity is required.
- Prior work experience in knowledge/information management is required.
- Previous hands on experience in user-centred design is highly desirable.
- Fluency in English (written and verbal) is required. Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is considered an asset.
- A minimum of ten (10) years of relevant experience in Enterprise Content Management and related change management activities is required.
- A valid professional certification(s) in Enterprise Content Management, Electronic Records Management, Customer Relationship Management and/or Taxonomy, is considered desirable.
- Previous hand on experience in project management is required.
- A valid professional certification(s) in Project Management (i.e. PMP) is considered an asset.
- Previous hands on experience in a supervisory/managerial capacity is required.
- Prior work experience in knowledge/information management is required.
- Previous hands on experience in user-centred design is highly desirable.
- Fluency in English (written and verbal) is required. Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is considered an asset.
Competencies of Successful Candidate
- Has highest-level communication skills, including engaging and informative formal public speaking.
- Consistently achieves high-level results, managing and delivering projects on-time and on-budget.
- Creates and encourages a climate of team-working and collaboration in a multi-cultural environment.
- Sets, develops and revises organizational strategy and develops clear visions of the organization's future potential.
- Contributes innovative approaches, insights and ways of designing projects; drives effective change initiatives.
- Quickly builds rapport with individuals and groups. Actively nurtures good relationships with people across all organizational levels and boundaries, and with government leaders and stakeholders.
- Sets clearly defined objectives and plans activities for self, own team or department.
- Consistently achieves high-level results, managing and delivering projects on-time and on-budget.
- Creates and encourages a climate of team-working and collaboration in a multi-cultural environment.
- Sets, develops and revises organizational strategy and develops clear visions of the organization's future potential.
- Contributes innovative approaches, insights and ways of designing projects; drives effective change initiatives.
- Quickly builds rapport with individuals and groups. Actively nurtures good relationships with people across all organizational levels and boundaries, and with government leaders and stakeholders.
- Sets clearly defined objectives and plans activities for self, own team or department.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.
