Job #161836
IT Analyst, Information Management Information Management and Technology Professional & Technical GE Washington, DC Local Hire English [Essential] 29-Aug-2016
Background/General Description:
Innovation and partnership bond the five institutions of the World Bank Group (WBG): the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world�s largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. To ensure that countries can access the best global expertise and help generate cutting-edge knowledge, the World Bank Group is constantly seeking to improve the way it works. Key priorities include delivering measurable results, promoting openness and transparency in development, and improving access to development information and data.
ABOUT THE VPU
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions. The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.
The Information & Technology Solutions Operations & Corporate department (ITSOC) is led by a BSC Chief Information Officer at the Director level. ITSOC partners with clients and IT network colleagues to provide transformative development solutions through the management of information and provision of IT enabled business solutions, towards a world free of poverty.
The Knowledge & Information unit (ITSKI) is part of the Operations & Corporate department (ITSOC) within the Information Management & Technology (ITS) vice presidency. The ITSKI unit�s primary clients are internal (the Regional Vice-presidencies, the Global Practices) and other corporate and operational units, as well as with external clients, partners, and the public that use the Bank�s Access to Information systems and archival services.
***The World Bank Group is committed to achieving diversity in terms of race, gender, nationality, culture, and educational background. Individuals with disabilities are equally encouraged to apply.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties & Accountabilities:
The IT Analyst, Information Management will assume the following responsibilities:
Ensuring the successful roll out of changes to the WBGs information management technologies via interacting with clients to ensure successful implementation. Initially starting with collaboration platform and new intranet, by focusing on:
� ePublish (internal publishing tool)
o Track progress of each Vice Presidency in closing their ePublish sites
o Provide guidance on migration of content to new intranet
o Participate in project management meetings
o Guide units on how to change their friendly URLS, Aliases to the new intranet sites away from the old sites
o Prepare presentations and maintain documentation on the project
� Facilitating adoption of platforms by the internal and external communities by:
o Providing direct support and guidance in the most effective use of platform features to individual users, teams, departments and communities using the internal or external social collaboration platform.
o Developing help and training material, as needed, and based on business needs, in collaboration with the ITS training team.
o Capturing and highlighting the good practices in the use of social online collaboration platforms, whether linked to a specific feature of the technology or a use.
o Monitoring the use of hubs, and collaboration platforms, and moderating when needed, in compliance with our access to information policies and the terms of use of the platforms.
o Providing recommendations and highlighting good practices, accelerating adoption of the intranet hubs and collaboration spaces.
� Serving as the liaison between business and ITS:
o Monitoring and reporting issues and bugs, to ensure swift resolution.
o Highlighting opportunities for improvement, shared by the business teams and aligned with the business needs.
o Coordinating with counterparts on the business side on governance aspects such as the creation of new communities, hubs.
o Meeting minutes of client engagements and follow-up.
� Monitoring and reporting regularly on adoption and activity on both intranet hubs and collaboration sites, highlighting top communities and best use cases.
o Preparing monthly reports on activity on both platforms to be shared with management, business counterparts and users at large.
o Highlighting monthly top users, top communities and top pieces of content, to give visibility to best use cases.
Selection criteria:
Master's degree with 2 years relevant experience or Bachelor�s Degree with a minimum of 4 years of relevant experience.
Experience with World Bank policies, procedures, practices and operations preferred.
� Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment. Experience with EMC Documentum required.
� Proven record in successfully managing, nurturing and growing online communities. Hands-on, extensive experience of working on collaboration and social media projects and design and facilitation of online communities of practice. Excellent understanding of cultural change aspects associated with the introduction of social media and social collaboration.
� Experience in working in a user support function and designing and delivering training a distinctive advantage.
� Possesses and maintains knowledge and skills needed to develop, promote, and implement best practices in information & knowledge management. Possesses and maintains understanding of all stages of the content lifecycle.
� Excellent interpersonal skills and ability to relate to business users from across the Bank. Ability to translate technical jargon into business language. Good pedagogical and facilitation skills.
� Good project management skills and proven capacity to deliver results on time and within the allocated budget.
� Outstanding communication skills including proven ability to convey complex ideas through clear communication, concise reports, and effective oral presentations.
� Ability for continuous learning and professional development in the areas of project management, records management and knowledge management.
� Knowledge of relevant software such as Sharepoint, Beezy, WebEx, and/or proven ability to quickly master relevant software packages.
� Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
� Fluency in English is essential.
� Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
� Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
�Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
� Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the team to meet objectives.
Required Competencies:
� Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
� Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
� Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
� Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
� Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.
Background/General Description:
Innovation and partnership bond the five institutions of the World Bank Group (WBG): the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world�s largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. To ensure that countries can access the best global expertise and help generate cutting-edge knowledge, the World Bank Group is constantly seeking to improve the way it works. Key priorities include delivering measurable results, promoting openness and transparency in development, and improving access to development information and data.
ABOUT THE VPU
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions. The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.
The Information & Technology Solutions Operations & Corporate department (ITSOC) is led by a BSC Chief Information Officer at the Director level. ITSOC partners with clients and IT network colleagues to provide transformative development solutions through the management of information and provision of IT enabled business solutions, towards a world free of poverty.
The Knowledge & Information unit (ITSKI) is part of the Operations & Corporate department (ITSOC) within the Information Management & Technology (ITS) vice presidency. The ITSKI unit�s primary clients are internal (the Regional Vice-presidencies, the Global Practices) and other corporate and operational units, as well as with external clients, partners, and the public that use the Bank�s Access to Information systems and archival services.
***The World Bank Group is committed to achieving diversity in terms of race, gender, nationality, culture, and educational background. Individuals with disabilities are equally encouraged to apply.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties & Accountabilities:
The IT Analyst, Information Management will assume the following responsibilities:
Ensuring the successful roll out of changes to the WBGs information management technologies via interacting with clients to ensure successful implementation. Initially starting with collaboration platform and new intranet, by focusing on:
� ePublish (internal publishing tool)
o Track progress of each Vice Presidency in closing their ePublish sites
o Provide guidance on migration of content to new intranet
o Participate in project management meetings
o Guide units on how to change their friendly URLS, Aliases to the new intranet sites away from the old sites
o Prepare presentations and maintain documentation on the project
� Facilitating adoption of platforms by the internal and external communities by:
o Providing direct support and guidance in the most effective use of platform features to individual users, teams, departments and communities using the internal or external social collaboration platform.
o Developing help and training material, as needed, and based on business needs, in collaboration with the ITS training team.
o Capturing and highlighting the good practices in the use of social online collaboration platforms, whether linked to a specific feature of the technology or a use.
o Monitoring the use of hubs, and collaboration platforms, and moderating when needed, in compliance with our access to information policies and the terms of use of the platforms.
o Providing recommendations and highlighting good practices, accelerating adoption of the intranet hubs and collaboration spaces.
� Serving as the liaison between business and ITS:
o Monitoring and reporting issues and bugs, to ensure swift resolution.
o Highlighting opportunities for improvement, shared by the business teams and aligned with the business needs.
o Coordinating with counterparts on the business side on governance aspects such as the creation of new communities, hubs.
o Meeting minutes of client engagements and follow-up.
� Monitoring and reporting regularly on adoption and activity on both intranet hubs and collaboration sites, highlighting top communities and best use cases.
o Preparing monthly reports on activity on both platforms to be shared with management, business counterparts and users at large.
o Highlighting monthly top users, top communities and top pieces of content, to give visibility to best use cases.
Selection criteria:
Master's degree with 2 years relevant experience or Bachelor�s Degree with a minimum of 4 years of relevant experience.
Experience with World Bank policies, procedures, practices and operations preferred.
� Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment. Experience with EMC Documentum required.
� Proven record in successfully managing, nurturing and growing online communities. Hands-on, extensive experience of working on collaboration and social media projects and design and facilitation of online communities of practice. Excellent understanding of cultural change aspects associated with the introduction of social media and social collaboration.
� Experience in working in a user support function and designing and delivering training a distinctive advantage.
� Possesses and maintains knowledge and skills needed to develop, promote, and implement best practices in information & knowledge management. Possesses and maintains understanding of all stages of the content lifecycle.
� Excellent interpersonal skills and ability to relate to business users from across the Bank. Ability to translate technical jargon into business language. Good pedagogical and facilitation skills.
� Good project management skills and proven capacity to deliver results on time and within the allocated budget.
� Outstanding communication skills including proven ability to convey complex ideas through clear communication, concise reports, and effective oral presentations.
� Ability for continuous learning and professional development in the areas of project management, records management and knowledge management.
� Knowledge of relevant software such as Sharepoint, Beezy, WebEx, and/or proven ability to quickly master relevant software packages.
� Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
� Fluency in English is essential.
� Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
� Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
�Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
� Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the team to meet objectives.
Required Competencies:
� Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
� Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
� Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
� Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
� Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.
Job #161837
IT Analyst, Information Management Information Management and Technology Professional & Technical GE Washington, DC Local Hire English [Essential] 29-Aug-2016
ABOUT THE WORLD BANK GROUP
Innovation and partnership bond the five institutions of the World Bank Group (WBG): the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world�s largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. To ensure that countries can access the best global expertise and help generate cutting-edge knowledge, the World Bank Group is constantly seeking to improve the way it works. Key priorities include delivering measurable results, promoting openness and transparency in development, and improving access to development information and data.
ABOUT THE VPU
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions. The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.
The Information & Technology Solutions Operations & Corporate department (ITSOC) is led by a BSC Chief Information Officer at the Director level. ITSOC partners with clients and IT network colleagues to provide transformative development solutions through the management of information and provision of IT enabled business solutions, towards a world free of poverty.
The Knowledge & Information unit (ITSKI) is part of the Operations & Corporate department (ITSOC) within the Information Management & Technology (ITS) vice presidency. The ITSKI unit�s primary clients are internal (the Regional Vice-presidencies, the Global Practices) and other corporate and operational units, as well as with external clients, partners, and the public that use the Bank�s Access to Information systems and archival services
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties & Accountabilities
The IT Analyst, Information Management will assume the following responsibilities:
� Ensure compliance of IFC�s records management system and procedures with World Bank Group records management standards;
� Participates in day-to-day development and maintenance of information resources and services and provides quality control.
� Provide records management training to staff and guidance on records management policies and procedures and assist staff with same.
� Provide monitoring reports on records management compliance; ensure filing is completed in a timely fashion and works with staff to meet compliance guidelines;
� Analyze records management systems and procedures and make recommendation for improvement; contributes to continual updating, cataloging or profiling guidelines and framework.
� Evaluate and test document management application enhancements and new solutions;
� Provide analytic, research and professional support to others;
� Mentors, motivates and provides direction, guidance and training to junior team members in carrying out the defined work program.
� Coordinate client requirements gathering services. Creates and manages administrative and investment/ project folders; maintain an up-to-date list of all folders needed for filing.
� Ensure transfer of records to Archives and remote repositories;
� Ensure timely and high quality delivery of services according to agreed-upon service standards;
� Oversee and help develop efficient filing and retrieval system relying on electronic records;
� Perform ad-hoc assignments upon request of supervisor and/or manager.
Selection Criteria
Master's degree with 2 years relevant experience or Bachelor�s Degree with a minimum of 4 years of relevant experience.
Experience with World Bank policies, procedures, practices and operations preferred.
� Strong analytical and conceptual skills encompassing international business, ability to conduct research independently;
� Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment. Experience with EMC Documentum required.
� Expert knowledge of practices for and experience with developing, organizing, and preserving records/library collections.
� Fully proficient at providing assistance and training to other staff members.
� Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
� Fluency in English is essential.
� Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
� Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
�Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
� Ability to prepare training presentations and arranges or conducts training for IFC staff on IFC�s records
and information management and archiving functions as appropriate.
� Ability to work effectively in a team-oriented, multi-cultural environment.
� Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the team to meet objectives.
Required Competencies:
� Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
� Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
� Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
� Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
� Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.
ABOUT THE WORLD BANK GROUP
Innovation and partnership bond the five institutions of the World Bank Group (WBG): the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world�s largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. To ensure that countries can access the best global expertise and help generate cutting-edge knowledge, the World Bank Group is constantly seeking to improve the way it works. Key priorities include delivering measurable results, promoting openness and transparency in development, and improving access to development information and data.
ABOUT THE VPU
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions. The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.
The Information & Technology Solutions Operations & Corporate department (ITSOC) is led by a BSC Chief Information Officer at the Director level. ITSOC partners with clients and IT network colleagues to provide transformative development solutions through the management of information and provision of IT enabled business solutions, towards a world free of poverty.
The Knowledge & Information unit (ITSKI) is part of the Operations & Corporate department (ITSOC) within the Information Management & Technology (ITS) vice presidency. The ITSKI unit�s primary clients are internal (the Regional Vice-presidencies, the Global Practices) and other corporate and operational units, as well as with external clients, partners, and the public that use the Bank�s Access to Information systems and archival services
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties & Accountabilities
The IT Analyst, Information Management will assume the following responsibilities:
� Ensure compliance of IFC�s records management system and procedures with World Bank Group records management standards;
� Participates in day-to-day development and maintenance of information resources and services and provides quality control.
� Provide records management training to staff and guidance on records management policies and procedures and assist staff with same.
� Provide monitoring reports on records management compliance; ensure filing is completed in a timely fashion and works with staff to meet compliance guidelines;
� Analyze records management systems and procedures and make recommendation for improvement; contributes to continual updating, cataloging or profiling guidelines and framework.
� Evaluate and test document management application enhancements and new solutions;
� Provide analytic, research and professional support to others;
� Mentors, motivates and provides direction, guidance and training to junior team members in carrying out the defined work program.
� Coordinate client requirements gathering services. Creates and manages administrative and investment/ project folders; maintain an up-to-date list of all folders needed for filing.
� Ensure transfer of records to Archives and remote repositories;
� Ensure timely and high quality delivery of services according to agreed-upon service standards;
� Oversee and help develop efficient filing and retrieval system relying on electronic records;
� Perform ad-hoc assignments upon request of supervisor and/or manager.
Selection Criteria
Master's degree with 2 years relevant experience or Bachelor�s Degree with a minimum of 4 years of relevant experience.
Experience with World Bank policies, procedures, practices and operations preferred.
� Strong analytical and conceptual skills encompassing international business, ability to conduct research independently;
� Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment. Experience with EMC Documentum required.
� Expert knowledge of practices for and experience with developing, organizing, and preserving records/library collections.
� Fully proficient at providing assistance and training to other staff members.
� Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
� Fluency in English is essential.
� Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
� Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
�Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
� Ability to prepare training presentations and arranges or conducts training for IFC staff on IFC�s records
and information management and archiving functions as appropriate.
� Ability to work effectively in a team-oriented, multi-cultural environment.
� Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the team to meet objectives.
Required Competencies:
� Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
� Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
� Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
� Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
� Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.
Job #160133
Information Analyst Other Professional & Technical GE Washington, DC Local Hire English [Essential] 09-Feb-2016
� Bachelor�s Degree in information management, library science, or records
management
� Minimum Years of Relevant Experience: 4 Years in Information Management in a global institution in either private or public sector.
� Strong analytical and conceptual skills encompassing international business, ability to conduct research independently;
� Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment.
� Expert knowledge of practices for and experience with developing, organizing, and preserving records/library collections.
� Strong knowledge of MIGA�s or the World Bank�s information systems and databases, including WBDocs.
� Expert knowledge of practices for developing, organizing and maintaining data storage systems
� Fully proficient at providing assistance and training to other staff members.
� Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
� Fluency in English is essential.
� Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
� Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
� Fully proficient in Word Perfect, Excel, PowerPoint and other similar programs.
� Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
� Ability to work effectively in a team-oriented, multi-cultural environment.
� Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the Team to meet objectives.
Competencies:
Deliver Results for Clients
Contributes to delivery of results for clients on complex issues
? 1.Sets challenging goals that align with the WBG mission and is always looking to improve
? 2.Understands clients� most pressing challenges and contributes to solutions
? 3.Takes personal responsibility for producing high quality work, identifying and informing of risks, and delivering results for clients
Collaborate Within Teams and Across Boundaries
Collaborates within team and across boundaries
? 1.Keeps others fully informed to ensure integration and work consistency and displays a sense of mutuality and respect
? 2.Approaches conflicts as common problems to be solved
? 3.Seeks and listens to input from others to inform own decision making and openly shares information
? 4.Frames thinking/actions with a WBG corporate perspective in mind
Lead and Innovate
Brings new and different insights
? 1.Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results
? 2.Considers own behavior in context of WBG�s values and mission and recognizes impact one has on others
? 3.Operates in ambiguity and changing needs and supports others to do the same
Create, Apply and Share Knowledge
Actively contributes to and readily applies WBG�s body of knowledge for internal and/or external client solutions
? 1.Contributes to the department�s and WBG�s body of knowledge by applying lessons learned and expertise
? 2.Actively invests in own knowledge and seeks feedback
? 3.Builds personal and professional networks within and beyond the work group
Make Smart Decisions
Leverages available data and makes timely decisions
? 1.Seeks and analyzes facts, data and lessons of past experience to support sound , logical decisions regarding own and others� work
? 2.Applies cost/benefit analysis to meet work program objectives
? 3.Contributes to decision making by providing relevant risk-analysis
? 4.Shows initiative when necessary, and makes decisions in a timely
| | |
| | |
� Bachelor�s Degree in information management, library science, or records
management
� Minimum Years of Relevant Experience: 4 Years in Information Management in a global institution in either private or public sector.
� Strong analytical and conceptual skills encompassing international business, ability to conduct research independently;
� Appropriate training in records management, scanning, imaging, and application of computer technology in the records and information management environment.
� Expert knowledge of practices for and experience with developing, organizing, and preserving records/library collections.
� Strong knowledge of MIGA�s or the World Bank�s information systems and databases, including WBDocs.
� Expert knowledge of practices for developing, organizing and maintaining data storage systems
� Fully proficient at providing assistance and training to other staff members.
� Fully proficient knowledge of records management practices including retrieval, reference, research and advisory services.
� Fluency in English is essential.
� Excellent communication skills both verbal and written, and ability to present ideas and information both clearly and concisely.
� Excellent organizational, multi-tasking skills with strong sense of initiative and responsibility;
� Fully proficient in Word Perfect, Excel, PowerPoint and other similar programs.
� Ability to manage large quantities of statistical data and format such data in a user friendly manner is critical.
� Ability to work effectively in a team-oriented, multi-cultural environment.
� Strong interpersonal skills and ability to develop and maintain effective relations within and outside the WBG and to promote collaboration within the Team to meet objectives.
Competencies:
Deliver Results for Clients
Contributes to delivery of results for clients on complex issues
? 1.Sets challenging goals that align with the WBG mission and is always looking to improve
? 2.Understands clients� most pressing challenges and contributes to solutions
? 3.Takes personal responsibility for producing high quality work, identifying and informing of risks, and delivering results for clients
Collaborate Within Teams and Across Boundaries
Collaborates within team and across boundaries
? 1.Keeps others fully informed to ensure integration and work consistency and displays a sense of mutuality and respect
? 2.Approaches conflicts as common problems to be solved
? 3.Seeks and listens to input from others to inform own decision making and openly shares information
? 4.Frames thinking/actions with a WBG corporate perspective in mind
Lead and Innovate
Brings new and different insights
? 1.Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results
? 2.Considers own behavior in context of WBG�s values and mission and recognizes impact one has on others
? 3.Operates in ambiguity and changing needs and supports others to do the same
Create, Apply and Share Knowledge
Actively contributes to and readily applies WBG�s body of knowledge for internal and/or external client solutions
? 1.Contributes to the department�s and WBG�s body of knowledge by applying lessons learned and expertise
? 2.Actively invests in own knowledge and seeks feedback
? 3.Builds personal and professional networks within and beyond the work group
Make Smart Decisions
Leverages available data and makes timely decisions
? 1.Seeks and analyzes facts, data and lessons of past experience to support sound , logical decisions regarding own and others� work
? 2.Applies cost/benefit analysis to meet work program objectives
? 3.Contributes to decision making by providing relevant risk-analysis
? 4.Shows initiative when necessary, and makes decisions in a timely
Job #151611
IT Analyst, Information Management Services (Appraisal Archivist) Information Management and Technology Professional & Technical GE Washington, DC Local Hire English [Essential] 03-Sep-2015
The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
� Apply corporate retention and disposition authorities to electronic record keeping systems using macro-appraisal principles.
� Manage workflow for records manager and compliance roles in WBG electronic records management system, including privileged deletion and legal holds.
� Manage notification process for destruction of electronic records notifications.
� Provide end user support on records management functionality in WBG business systems.
� Participate in database decommissioning projects, which includes reviewing and appraising electronic content to determine final disposition of records.
� Collaborate with information technology teams on decisions pertaining to integrating business solutions with the Bank�s approved electronic records management system versus building retention and disposition requirements into systems that are not designed as records management systems.
� Implement records retention and disposition schedules for WBG records and work with appraisal team to identify disposition data remediation or corrections at the end of the records� lifecycle.
� Implement storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines.
� Contribute to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services and governance.
� Provide input to the development of quality control standards, metadata and cataloging rules for a variety of electronic systems.
� As an integral part of the Archives team, be an active participant in Archives� day to day projects, responsibilities and deliverables.
� Mentor, motivate and provide direction, guidance and training to junior team members in carrying out the defined work program.
� Monitor creation, organization and use of information resources and assesses compliance with information management related policies, including information classification, standards and objectives to identify emerging issues and potential improvements.
� Design, develop and deliver training and learning activities on information management systems so that clients can effectively use resources to stay in compliance.
� Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
� Knowledge and understanding of typical archives business processes and archives information systems; knowledge of TRIM Context, Documentum or open source archives software a plus;
� Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
� Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
� Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
� Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
� Sound theoretical and/or applied knowledge of archives database and information management systems.
� Ability to make judgments on the archival value of the variety of documents and business records of the organization.
� Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
� Demonstrated interest in and understanding of the Bank Group�s work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
Background / General description:
Information and Technology Solutions � Knowledge and Information (ITSKI) provides information services to World Bank Group staff and the public. The services are provided by three units: the World Bank Group Library, the World Bank Group Archives and the Internal Documents Unit as well as the Open Information Program. This position is in the appraisal team of the World Bank Group Archives.The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties and Accountabilities:
� Facilitate delivery of core services and functions as part of the Archives� appraisal team including, but not limited to: writing and revising records retention and disposition schedules based on strong functional analysis; analyzing business processes and document workflows; conducting appraisal interviews and on-site visits; analyzing and appraising business functions to determine the value of records; and providing guidance to clients on identifying and applying relevant disposal authorities to their records.� Apply corporate retention and disposition authorities to electronic record keeping systems using macro-appraisal principles.
� Manage workflow for records manager and compliance roles in WBG electronic records management system, including privileged deletion and legal holds.
� Manage notification process for destruction of electronic records notifications.
� Provide end user support on records management functionality in WBG business systems.
� Participate in database decommissioning projects, which includes reviewing and appraising electronic content to determine final disposition of records.
� Collaborate with information technology teams on decisions pertaining to integrating business solutions with the Bank�s approved electronic records management system versus building retention and disposition requirements into systems that are not designed as records management systems.
� Implement records retention and disposition schedules for WBG records and work with appraisal team to identify disposition data remediation or corrections at the end of the records� lifecycle.
� Implement storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines.
� Contribute to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services and governance.
� Provide input to the development of quality control standards, metadata and cataloging rules for a variety of electronic systems.
� As an integral part of the Archives team, be an active participant in Archives� day to day projects, responsibilities and deliverables.
� Mentor, motivate and provide direction, guidance and training to junior team members in carrying out the defined work program.
� Monitor creation, organization and use of information resources and assesses compliance with information management related policies, including information classification, standards and objectives to identify emerging issues and potential improvements.
� Design, develop and deliver training and learning activities on information management systems so that clients can effectively use resources to stay in compliance.
Selection Criteria:
� MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.� Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
� Knowledge and understanding of typical archives business processes and archives information systems; knowledge of TRIM Context, Documentum or open source archives software a plus;
� Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
� Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
� Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
� Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
� Sound theoretical and/or applied knowledge of archives database and information management systems.
� Ability to make judgments on the archival value of the variety of documents and business records of the organization.
� Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
� Demonstrated interest in and understanding of the Bank Group�s work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
Job #151611
IT Analyst, Information Management Services (Appraisal Archivist) Information Management and Technology Professional & Technical GE Washington, DC Local Hire English [Essential] 17-Aug-2015
Information and Technology Solutions � Knowledge and Information (ITSKI) provides information services to World Bank Group staff and the public. The services are provided by three units: the World Bank Group Library, the World Bank Group Archives and the Internal Documents Unit as well as the Open Information Program. This position is in the appraisal team of the World Bank Group Archives.
The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties and Accountabilities:
� Facilitate delivery of core services and functions as part of the Archives� appraisal team including, but not limited to: writing and revising records retention and disposition schedules based on strong functional analysis; analyzing business processes and document workflows; conducting appraisal interviews and on-site visits; analyzing and appraising business functions to determine the value of records; and providing guidance to clients on identifying and applying relevant disposal authorities to their records.
� Apply corporate retention and disposition authorities to electronic record keeping systems using macro-appraisal principles.
� Manage workflow for records manager and compliance roles in WBG electronic records management system, including privileged deletion and legal holds.
� Manage notification process for destruction of electronic records notifications.
� Provide end user support on records management functionality in WBG business systems.
� Participate in database decommissioning projects, which includes reviewing and appraising electronic content to determine final disposition of records.
� Collaborate with information technology teams on decisions pertaining to integrating business solutions with the Bank�s approved electronic records management system versus building retention and disposition requirements into systems that are not designed as records management systems.
� Implement records retention and disposition schedules for WBG records and work with appraisal team to identify disposition data remediation or corrections at the end of the records� lifecycle.
� Implement storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines.
� Contribute to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services and governance.
� Provide input to the development of quality control standards, metadata and cataloging rules for a variety of electronic systems.
� As an integral part of the Archives team, be an active participant in Archives� day to day projects, responsibilities and deliverables.
� Mentor, motivate and provide direction, guidance and training to junior team members in carrying out the defined work program.
� Monitor creation, organization and use of information resources and assesses compliance with information management related policies, including information classification, standards and objectives to identify emerging issues and potential improvements.
� Design, develop and deliver training and learning activities on information management systems so that clients can effectively use resources to stay in compliance.
Selection criteria:
� MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
� Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
� Knowledge and understanding of typical archives business processes and archives information systems; knowledge of TRIM Context, Documentum or open source archives software a plus;
� Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
� Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
� Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
� Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
� Sound theoretical and/or applied knowledge of archives database and information management systems.
� Ability to make judgments on the archival value of the variety of documents and business records of the organization.
� Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
� Demonstrated interest in and understanding of the Bank Group�s work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
Background/General description:
Information and Technology Solutions � Knowledge and Information (ITSKI) provides information services to World Bank Group staff and the public. The services are provided by three units: the World Bank Group Library, the World Bank Group Archives and the Internal Documents Unit as well as the Open Information Program. This position is in the appraisal team of the World Bank Group Archives.
The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties and Accountabilities:
� Facilitate delivery of core services and functions as part of the Archives� appraisal team including, but not limited to: writing and revising records retention and disposition schedules based on strong functional analysis; analyzing business processes and document workflows; conducting appraisal interviews and on-site visits; analyzing and appraising business functions to determine the value of records; and providing guidance to clients on identifying and applying relevant disposal authorities to their records.
� Apply corporate retention and disposition authorities to electronic record keeping systems using macro-appraisal principles.
� Manage workflow for records manager and compliance roles in WBG electronic records management system, including privileged deletion and legal holds.
� Manage notification process for destruction of electronic records notifications.
� Provide end user support on records management functionality in WBG business systems.
� Participate in database decommissioning projects, which includes reviewing and appraising electronic content to determine final disposition of records.
� Collaborate with information technology teams on decisions pertaining to integrating business solutions with the Bank�s approved electronic records management system versus building retention and disposition requirements into systems that are not designed as records management systems.
� Implement records retention and disposition schedules for WBG records and work with appraisal team to identify disposition data remediation or corrections at the end of the records� lifecycle.
� Implement storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines.
� Contribute to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services and governance.
� Provide input to the development of quality control standards, metadata and cataloging rules for a variety of electronic systems.
� As an integral part of the Archives team, be an active participant in Archives� day to day projects, responsibilities and deliverables.
� Mentor, motivate and provide direction, guidance and training to junior team members in carrying out the defined work program.
� Monitor creation, organization and use of information resources and assesses compliance with information management related policies, including information classification, standards and objectives to identify emerging issues and potential improvements.
� Design, develop and deliver training and learning activities on information management systems so that clients can effectively use resources to stay in compliance.
Selection criteria:
� MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
� Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
� Knowledge and understanding of typical archives business processes and archives information systems; knowledge of TRIM Context, Documentum or open source archives software a plus;
� Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
� Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
� Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
� Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
� Sound theoretical and/or applied knowledge of archives database and information management systems.
� Ability to make judgments on the archival value of the variety of documents and business records of the organization.
� Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
� Demonstrated interest in and understanding of the Bank Group�s work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
Job #150588
IT Analyst, Information Management Services Information Management and Technology Professional & Technical GE Washington, DC Local Hire English [Essential] 24-Apr-2015
Minimum Education/Experience: Master's degree with 2 years relevant experience or Bachelors Degree with a minimum of 4 years relevant experience.
Preferred Education/Experience:
MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
Required Competencies::
Client Understanding and Advising - Looks at issues from the client�s perspective and takes action beyond normal expectations to ensure client satisfaction.
Learning Orientation - Stays abreast of new trends and developments in own specialty area, the broader industry, and exposes self to increasingly more challenging projects and opportunities to learn.
Broad Business Thinking - Maintains an in-depth understanding of the long term implications of decisions both for department and the client�s business. Ensures that decisions are supported by relevant stakeholders as well as sound performance data.
Strategic Information Management Planning - Researches IM methods, technology, practice, and policy needs for a significant work process. Provides input to strategic IM planning.
Archives and Records Management - Oversees the implementation of storage, protection and preservation plans and systems, helps to manage the storage service and facilities, and responds to formal requests for access.
Information Collections and Services - Provides professional information management services as an experienced analyst in a library or information resource center.
Information Management Services Systems - Implements and supports specialized IMS software and hardware. Supports development, testing, documentation and evaluation of new IMS systems and technology and identifies and assesses specific IMS systems and upgrades.
Information Management Services Governance - Monitors creation, organization and use of information resources and assists in the formulation, implementation and assessment of compliance with information management services related policies.
Lead and Innovate - Brings new and different insights.
Deliver Results for Clients - Contributes to delivery of results for clients on complex issues.
Collaborate Within Teams and Across Boundaries - Collaborates within team and across boundaries.
Create, Apply and Share Knowledge - Actively contributes to and readily applies WBG�s body of knowledge for internal and/or external client solutions.
Make Smart Decisions - Leverages available data and makes timely decisions.
Other Selection Criteria:
Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
Experience completing archival arrangement and description projects using the International Standard for Archives Description (ISAD(G)) or the Rules for Archival Description (RAD) is a requirement;
Knowledge and understanding of business processes and archives information systems; knowledge of web publishing systems and open source archival software a plus;
Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
Proven ability to complete large scale arrangement and description projects for fonds over 1000 linear feet.
Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
Sound theoretical and/or applied knowledge of archives database and information management systems.
Ability to make judgments on the archival value of the variety of documents and business records of the organization.
Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
Demonstrated interest in and understanding of the Bank Group's work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
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Preferred Education/Experience:
MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
Required Competencies::
Client Understanding and Advising - Looks at issues from the client�s perspective and takes action beyond normal expectations to ensure client satisfaction.
Learning Orientation - Stays abreast of new trends and developments in own specialty area, the broader industry, and exposes self to increasingly more challenging projects and opportunities to learn.
Broad Business Thinking - Maintains an in-depth understanding of the long term implications of decisions both for department and the client�s business. Ensures that decisions are supported by relevant stakeholders as well as sound performance data.
Strategic Information Management Planning - Researches IM methods, technology, practice, and policy needs for a significant work process. Provides input to strategic IM planning.
Archives and Records Management - Oversees the implementation of storage, protection and preservation plans and systems, helps to manage the storage service and facilities, and responds to formal requests for access.
Information Collections and Services - Provides professional information management services as an experienced analyst in a library or information resource center.
Information Management Services Systems - Implements and supports specialized IMS software and hardware. Supports development, testing, documentation and evaluation of new IMS systems and technology and identifies and assesses specific IMS systems and upgrades.
Information Management Services Governance - Monitors creation, organization and use of information resources and assists in the formulation, implementation and assessment of compliance with information management services related policies.
Lead and Innovate - Brings new and different insights.
Deliver Results for Clients - Contributes to delivery of results for clients on complex issues.
Collaborate Within Teams and Across Boundaries - Collaborates within team and across boundaries.
Create, Apply and Share Knowledge - Actively contributes to and readily applies WBG�s body of knowledge for internal and/or external client solutions.
Make Smart Decisions - Leverages available data and makes timely decisions.
Other Selection Criteria:
Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
Experience completing archival arrangement and description projects using the International Standard for Archives Description (ISAD(G)) or the Rules for Archival Description (RAD) is a requirement;
Knowledge and understanding of business processes and archives information systems; knowledge of web publishing systems and open source archival software a plus;
Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
Proven ability to complete large scale arrangement and description projects for fonds over 1000 linear feet.
Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
Sound theoretical and/or applied knowledge of archives database and information management systems.
Ability to make judgments on the archival value of the variety of documents and business records of the organization.
Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
Demonstrated interest in and understanding of the Bank Group's work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
