Records Management Specialist, P-3, #99343, ITSS - New York HQ
Job Number: 498748 | Vacancy Link
Location: Information Tech Solutions & Services
Work Type : Fixed Term Staff
If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.
For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.
Purpose of the Position
Under the direction of the Senior Project Manager, the incumbent of this post will:
- Implement and lead the development and rollout of the Enterprise Content Management (ECM).
- Lead the implementation of the records management stream of the project in compliance with records best practices including system analysis methodologies, records and information management implementation processes and procedures and workflow processes required for implementation.
- Develop, implement, and maintain organization wide classification scheme, controlled vocabulary and retention schedules
- Communicate with key stakeholders to proactively ensure organizational understanding of the interrelationship of records and business processes
- Provide any training to staff in accessing and managing records of any form or media.
- Support Senior Project Manager in implementation of the ECM project.
- Perform other duties as required.
1. Operational functions
- Operationalizes and implements organizational guidelines, as defined by the ECM project that support teams regarding the identification, preservation, collection, processing, and review of information. Ongoing program-related activities would include the design, delivery, and provision of advisory and operational support of ECM program services.
- Manages records intake, release, destruction, and access procedures for the NYHQ departments and field offices; ensures compliance with policies, and ensures completion of the process. Responds to questions, and provides instruction and training as needed.
- Manages classification of large information collections in the data centers, case rooms, file cabinets, offsite storage facilities, or wherever recorded information may be found.
2. Efficiency management and reporting
- Using a data driven focus develops a process improvement process that leads to a positive and measurable impact on space management where there are housing costs, including electronic storage.
- Identifies a continuous performance and quality improvement effort and monitoring and reporting system. Regularly reports the status of performance and quality improvement efforts and impacts.
3. Communication
- Communicates regularly with Senior Project Manager - ECM to ascertain the status of activities to ensure information is managed accurately and appropriately.
- Provides direction and support for all staff regarding various information governance questions along with liaising with other internal / external users.
- Develops and provides trainings for personnel on a variety of information governance topics.
- Ensures the quality, consistency and appropriateness of communication materials that are developed, produced, and disseminated to staff members.
- Provides necessary support and insights on developing records and information management social medial and supplier communication strategy.
4. Partnership, coordination and collaboration
- As required, under direction of the Senior Project Manager - ECM, collaborates with other agencies, local authorities and implementing partners on administrative matters including information exchange and harmonization.
- An advanced university degree (Master's) in Archival Studies, Information Sciences, or a directly related field(s) is required.
- A minimum of five (5) years of relevant experience at the national or international levels in information management, records management, and project management or other relevant areas is required.
- Prior experience with large scale digitalization projects is considered is desired.
- Prior experience in understanding of international development issues is an asset.
- Prior experience working with a multilateral or UN organization is highly desirable.
- Fluency in English (written & verbal) is required. Knowledge of an additional UN Language (Arabic, Chinese, Russian and Spanish) is considered an asset.
Competencies of Successful Candidate
- Communicates effectively to varied audiences, including during formal public speaking.
- Consistently achieves high-level results, managing and delivering projects on-time and on-budget.
- Able to work effectively in a multi-cultural environment.
- Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources.
- Demonstrates, applies and shares expert technical knowledge across the organization.
- Ensures that team or department follows relevant company policies and procedures.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.
Opening Date 25 Aug 2016 Eastern Standard Time
Closing Date 13 Sep 2016 Eastern Standard Time
Vacancy code VA/2016/B5007/9463
UNOPS supports the successful implementation of its partners� peace building, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.
Working in some of the world�s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners� expectations.
With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.
A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.
Switzerland
UNOPS in Switzerland is based in Geneva and has excellent links with the international community. Local and international partners call upon the UNOPS Switzerland office for expertise in fund management, project management, procurement of goods and services, and human resources administration to ensure successful delivery of their projects. Focus areas include health, water, and sanitation.
The incumbent will be based in the Secretariat of the Stop TB Partnership, a collective force of more than 1300 partners dedicated to the fight against Tuberculosis (TB) � a disease that is curable but still kills three people every minute. The Partnership is recognized as a unique international body with the power to align actors all over the world in the fight against TB. The Stop TB Partnership Secretariat is housed by the United Nations Office for Project Services in Geneva, Switzerland.
Founded in 2001, the Stop TB Partnership's mission is to serve every person who is vulnerable to TB and ensure that high-quality treatment is available to all who need it. Our partners include international and technical organizations, government programmes, research and funding agencies, foundations, NGOs, civil society and community groups and the private sector.
The Information Management consultant/Archivist/Documentation Specialist is responsible for providing services of information management, documentation and archives to STBP. In particular, he/she ensures all aspects related to the lifecycle of paper and electronic documents, across all possible status and forms, are properly managed.
Reports to the Deputy Executive Secretary, working in close cooperation with the STBP IT Officer and other team members.
He/she will:
(Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)
The Archivist/Documentation Specialist will be responsible for the electronic and hard copy storage and archiving management of STBP. This includes the lifecycle of all business documentation (identification, organisation, filing, monitoring and retrieval of documents).
- Clearly defined indexation based on metadata/tags for easy retrieval of documents
- A classification plan pertaining to the storage and archiving best practices
- Clearly labeled filing cabinets with file/group documents aligned to team work streams
- Final list (site plan) of both electronic and hard copy documents
Essential
A Master's degree with a qualification in documentation, archives and/or content management or related area,
OR,
A Bachelor�s degree in the same subject areas combined with two additional years of relevant experience to substitute for the master's degree.
Essential
A minimum of three (3) years� experience post master's degree or seven (7) years post bachelor's degree in working as an Archivist/Documentation specialist/ELECTRONIC LIBRARY or equivalent;
Fluency in written and spoken English is required.
Working knowledge of French, Arabic, Portuguese, Spanish or Russian language skills is desirable.
Contract type: Individual Contractor Agreement (ICA)
Contract level: International Specialist Level 2
Contract duration: 100 working days
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Position title Information Management/Archivist
Level ICS-8
Department/office ECR, GVA, Geneva
Duty station Geneva, Switzerland
Contract type International ICA
Contract levelI ICA-1
Duration 100 working days
Application period 10-Feb-2016 to 23-Feb-2016
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Background Information - UNOPS
UNOPS supports the successful implementation of its partners� peace building, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.
Working in some of the world�s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners� expectations.
With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.
A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.
Switzerland
UNOPS in Switzerland is based in Geneva and has excellent links with the international community. Local and international partners call upon the UNOPS Switzerland office for expertise in fund management, project management, procurement of goods and services, and human resources administration to ensure successful delivery of their projects. Focus areas include health, water, and sanitation.
Background Information - Job-specific
The incumbent will be based in the Secretariat of the Stop TB Partnership, a collective force of more than 1300 partners dedicated to the fight against Tuberculosis (TB) � a disease that is curable but still kills three people every minute. The Partnership is recognized as a unique international body with the power to align actors all over the world in the fight against TB. The Stop TB Partnership Secretariat is housed by the United Nations Office for Project Services in Geneva, Switzerland.
Founded in 2001, the Stop TB Partnership's mission is to serve every person who is vulnerable to TB and ensure that high-quality treatment is available to all who need it. Our partners include international and technical organizations, government programmes, research and funding agencies, foundations, NGOs, civil society and community groups and the private sector.
Functional Responsibilities
The Information Management consultant/Archivist/Documentation Specialist is responsible for providing services of information management, documentation and archives to STBP. In particular, he/she ensures all aspects related to the lifecycle of paper and electronic documents, across all possible status and forms, are properly managed.
Reports to the Deputy Executive Secretary, working in close cooperation with the STBP IT Officer and other team members.
He/she will:
- Review and analyse the context and content of documents for central filing or archiving purposes and define related indexation based on metadata/tags FOR EASY RETRIEVAL; for Finance and programmatic Evaluations the filing should be Audit compliant as per international Accounting and Financial Standards and programmatic evaluation requirements.
- Draft proactive evolution of procedures for paper based and electronic documents, local and central filing along with archiving, ensuring alignment between both; this includes a classification plan in the form of metadata, the appropriate grouping of documents WITH STANDARDIZED NOMENCLATURE and all other activities pertaining to the storage and archiving best practices;
- Inquire with the various service providers in the storage, document management and archiving domains to provide solutions for STBP requirements;
- Review existing hard copy archives and assists to sort, file/group documents and label filing cabinets aligning them to team work streams and team physical locations;
- Produce a final list (site plan) of both electronic and hard copy documents providing an easily retrievable and comprehensive bird�s-eye view.
(Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)
The Archivist/Documentation Specialist will be responsible for the electronic and hard copy storage and archiving management of STBP. This includes the lifecycle of all business documentation (identification, organisation, filing, monitoring and retrieval of documents).
- Clearly defined indexation based on metadata/tags for easy retrieval of documents
- A classification plan pertaining to the storage and archiving best practices
- Clearly labeled filing cabinets with file/group documents aligned to team work streams
- Final list (site plan) of both electronic and hard copy documents
Competencies
- Strong analytical skills and capacity to provide sound judgement, to decide on archiving/documentation matters and to communicate effectively;
- Good interpersonal skills, ability to liaise with personnel at all levels and adapt the style accordingly;
- Ability to work in a diverse team environment is essential;
- Ability to work in close cooperation with others, propose solutions and ensure end product. Customer focused and result oriented;
- Capacity to organize his/her work, set priorities and meet deadlines; Integrity, flexibility and adaptability.
- UNOPS competencies:
- Required: Creativity and innovation, ability to analyze and learn, decision making, quality orientation, result orientation, communication skill, networking skills, client focus
Education
Essential
A Master's degree with a qualification in documentation, archives and/or content management or related area,
OR,
A Bachelor�s degree in the same subject areas combined with two additional years of relevant experience to substitute for the master's degree.
Experience
Essential
A minimum of three (3) years� experience post master's degree or seven (7) years post bachelor's degree in working as an Archivist/Documentation specialist/ELECTRONIC LIBRARY or equivalent;
- Knowledge of concepts, methods (i.e. ISO standards) and the required technical skills for managing information resources;
- Knowledge of solutions/implementations of Document Management Systems and/or Content Management Systems);
- Good knowledge about ELECTRONIC office tools used within STBP (Word, Excel, PowerPoint, SHARED DRIVES, CLOUDS, ETC);
Languages
Fluency in written and spoken English is required.
Working knowledge of French, Arabic, Portuguese, Spanish or Russian language skills is desirable.
Contract type, level and duration
Contract type: Individual Contractor Agreement (ICA)
Contract level: International Specialist Level 2
Contract duration: 100 working days
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Additional Considerations
- Please note that the closing date is midnight Copenhagen time (CET)
- Applications received after the closing date will not be considered.
- Only those candidates that are short-listed for interviews will be notified.
- Qualified female candidates are strongly encouraged to apply.
- The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
Vacancy code VA/2016/B5004/9542
UNOPS supports the successful implementation of its partners� peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.
Working in some of the world�s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners� expectations.
With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.
A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.
Background and Mandate - OICT
The Office of Information and Communications Technology (OICT) of the Department of Management (DM) provides enterprise-wide oversight of ICT programmes, budgets and decision-making to ensure alignment with the Secretariat�s overall ICT strategy, in support of the Organization�s mission. Services required for this agreement revolve around the activities concerning OICT�s responsibility for the management of the global ICT environment which includes the development of Secretariat-wide infrastructure architecture and overseeing the central data centres that house enterprise systems and safeguard all Secretariat-wide data.
Organizational Setting and Reporting Lines
This position is located in the Enterprise Applications Centre in the New York Office of Information and Communications Technology (OICT) in the Department of Management (DM). Under the overall supervision of UNOPS Senior Programme Manager, the incumbent will report to the ECM Project Manager.
Within delegated authority, the incumbent will be responsible for the following duties:
Works with a minimal amount of supervision; works collaboratively with the ECM team and provides excellent service to our clients. Formulates and delivers business requirements documents, conduct trainings, creates training materials and change management documentation (if needed).
Perform other related duties as required.
Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; High degree of flexibility and adaptability required to multitask among a variety of projects simultaneously.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others� ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.
Client Orientation: Considers all those to whom services are provided to be �clients� and seeks to see things from clients� point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients� needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients� environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Education:
Fluency in written and spoken English is required. Fluency in one or more official UN languages is desirable.
Contract type: International ICA
Contract level: IICA-2
Contract duration: One Year
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Recruitment/internship in UNOPS is contingent on the results of such checks.
Position title Information Architect/Business Specialist
Level ICS-10
Department/office ECR, Development Group Cluster
Duty station New York, United States of America
Contract type International ICA
Contract level IICA-2
Duration One Year
Application period 12-Feb-2016 to 19-Feb-2016
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Background Information - UNOPS
UNOPS supports the successful implementation of its partners� peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.
Working in some of the world�s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners� expectations.
With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.
A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.
Background Information - Job-specific
Background and Mandate - OICT
The Office of Information and Communications Technology (OICT) of the Department of Management (DM) provides enterprise-wide oversight of ICT programmes, budgets and decision-making to ensure alignment with the Secretariat�s overall ICT strategy, in support of the Organization�s mission. Services required for this agreement revolve around the activities concerning OICT�s responsibility for the management of the global ICT environment which includes the development of Secretariat-wide infrastructure architecture and overseeing the central data centres that house enterprise systems and safeguard all Secretariat-wide data.
Organizational Setting and Reporting Lines
This position is located in the Enterprise Applications Centre in the New York Office of Information and Communications Technology (OICT) in the Department of Management (DM). Under the overall supervision of UNOPS Senior Programme Manager, the incumbent will report to the ECM Project Manager.
Functional Responsibilities
Within delegated authority, the incumbent will be responsible for the following duties:
- Works collaboratively with project teams as the taxonomy and information architecture expert to provide guidance and direction to business analysts and development teams in the execution of all information management deliverables.
- Performs other duties related to information architecture, information management, training, writing documentation, and the facilitation of workshops.
- Facilitates change management procedures and training.
- Provides expertise related to information and communications technology projects in the area of knowledge management.
Works with a minimal amount of supervision; works collaboratively with the ECM team and provides excellent service to our clients. Formulates and delivers business requirements documents, conduct trainings, creates training materials and change management documentation (if needed).
Perform other related duties as required.
Competencies
Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; High degree of flexibility and adaptability required to multitask among a variety of projects simultaneously.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others� ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.
Client Orientation: Considers all those to whom services are provided to be �clients� and seeks to see things from clients� point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients� needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients� environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Education/Experience/Language requirements
Education:
- Master's degree or equivalent in Management of Information Systems, Computer Science, Library Science, Education or related field; a Bachelor�s degree or equivalent in combination with two additional years of qualifying experience may be accepted in lieu of a Master�s degree or equivalent.
- A minimum of 5 years of experience working with enterprise document management systems is required.
- At least 3 years of experience developing information management and file classification schemes is required.
- At least 2 years of experience developing training materials and conducting training is required.
- Experience in records management is desired.
- Experience and knowledge of change management principles and methodologies is highly desirable.
- Experience and ability to perform troubleshooting and problem resolution by interacting with technical staff, users, and vendors.
- High quality and demonstrable communication skills (listening, speaking, and writing) are required.
- Experience with information architecture is highly desirable.
- Experience conducting business analysis, and with business process reengineering is highly desirable
Fluency in written and spoken English is required. Fluency in one or more official UN languages is desirable.
Contract type, level and duration
Contract type: International ICA
Contract level: IICA-2
Contract duration: One Year
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Additional Considerations
- Please note that the closing date is midnight Copenhagen time (CET)
- Applications received after the closing date will not be considered.
- Only those candidates that are short-listed for interviews will be notified.
- Qualified female candidates are strongly encouraged to apply.
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
- The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
Recruitment/internship in UNOPS is contingent on the results of such checks.
Records Manager - DHR, Consultant, NYHQ
Job Number: 494015 |
Location: Division of Human Resources, UNICEF NYHQ
Work Type : Consultancy
About UNICEF
UNICEF was established in 1949. UNICEF promotes the rights and wellbeing of every child, in everything we do. Together with our partners, we work in 190 countries and territories to translate that commitment into practical action, focusing special effort on reaching the most vulnerable and excluded children, to the benefit of all children, everywhere. UNICEF has some 11,600 staff in more than 145 countries.
BACKGROUND
UNICEF, and specifically the Division of Human Resources (DHR), currently holds large amounts of records. Some are electronic, but most are in paper-based document form, which are neither properly filed nor securely managed through to appropriate retention and disposal. Most of the information is held in unstructured form i.e. paper-based files including staff Official Status Files (a quarter of all global files are located in a single file room in New York, the balance are located in filing cabinets in distributed offices in 145 countries); locked inside end-users' desktops; embedded in the email system; and more general reference documents uploaded to intranet document repositories. All this creates a significant challenge for overall information governance, risk mitigation, and the practical challenge of staff that create and need to use, refer to, and reuse, information in these documents and records.
In this regard, UNICEF has embarked on an organization-wide information, document and record management initiative; under which HR record management was positioned as the leading sub-project which now has been implemented in 2015. The HR record management system is beginning to mitigate the aforementioned risks and enable the easy and access-controlled search, retrieval and access to relevant parts of the official electronic records by multiple people whose actions is being automatically tracked, and will be tightly integrated with core HR systems, e.g., SAP (VISION), PageUp Talent Management system and Neocase Case Management system.
Terms of Reference / Deliverables
Given the above context, UNICEF is seeking a Records Manager, under a consultancy, to deliver the following:
- Lead the maintenance of HR's Records Management (Gimmal) implementation � and update as required -- in compliance with records best practices including system analysis methodologies, records and information management implementation processes and procedures and workflow processes required for implementation.
- Maintain the records management system classification scheme. Develop, maintain and update organizational retention schedule for new HR records. Communicate with key stakeholders to proactively ensure organizational understanding of the interrelationship of records and business processes.
- Lead the Field Office digitalization project and provide guidance and support to UNICEF Field Offices regarding digitization and Records Management. Manage Field Office digitization team.
- Provide technical and other support to the Human Resource function to digitize the Official Status Files of local staff in country offices while maintaining the highest standard of accuracy, efficiency, and security. Ensure the completion of the digitization of the remaining ("delta") OSF of International Professional staff and NYHQ General Service staff.
- Provide support to the development and implementation of other Human Resources records including Executive and Legal records.
- Provide support to the implementation of the Continuing Appointment project by ensuring that that the required data and documentation is captured in Talent Management and SAP VISION systems.
- Support Talent Management project management. Provide Talent Management system training for UNICEF Field Office and support for system users. Support promotion and information campaign including design of the promotion materials. Serve as web developer support for Talent Management project.
- Provide any training to staff in accessing and managing records. Provide support to users and IT in troubleshooting issues and proposing solutions.
- Candidate undertaking the assignment should have a minimum of six (6) years of experience in Information Management and Project Management or Human Resources related projects for the United Nations system or other international organizations.
- A relevant advanced university degree, or equivalent professional work experience combined with a university degree in a related field. A first level university degree in combination with qualifying experience may be accepted in lieu of the advance university degree.
- Experience with Records Management system based on SharePoint preferably with Gimmal platform. And also experience with large scale digitization projects in the international environment.
- Hands on experience in conducting training on IT System and Human Resource business processes in the United Nations context.
- Experience with SharePoint including design and development of web pages and sites.
- Ability to present highly complex arguments, information and ideas in an easy to understand and memorable fashion.
- Technical skills and experience in Web design, for example, using html, CSS, JavaScript, PHP, MySQL, Bootstrap
- Other technical skills including design using Adobe Package (Photoshop, Illustrator, InDesign).
- Knowledge of and experience with the ERP systems
STAFF VACANCIES
Ref. 1522TAAST4
The European Insurance and Occupational Pensions Authority (EIOPA) is currently inviting applications for a position as Document Management Specialist for its Headquarters in Frankfurt, Germany.
EIOPA is at the heart of insurance and occupational pensions supervision in the European Union. It is part of the European System of Financial Supervision, consisting of three European Supervisory Authorities and the European Systemic Risk Board. EIOPA is an independent advisory body to the European Parliament, the Council of the European Union and the European Commission.
EIOPA�s core responsibilities are to support the stability of the financial system, transparency of markets and financial products as well as the protection of insurance policyholders, pension scheme members and their beneficiaries. The successful candidate will join the young European Agency EIOPA which has a friendly, close-knit office of international staff, located in Frankfurt.
Further information on EIOPA is available at www.eiopa.europa.eu.
Document Management Specialist
Job description
Major purpose
The successful candidate will contribute to EIOPA�s activities in the fields of document management, records management, and archiving. He/she will carry out needs assessments, contribute to the development of policies, maintain the file plan, support document management system projects, and ensure regulatory compliance.
Main responsibilities
? Conducting needs assessments to identify document management, records management and archiving requirements;
? Contributing to the development, maintenance and improvement of document management, records management and archiving policies, procedures and working instructions in close co-operation with other teams to facilitate the efficient, legal, andsecure handling of information, as well as ensuring their correct application;
? Developing, maintaining and updating the file plan, taxonomy, workflows and corporate document templates in close collaboration with business users;
? Supporting the requirements specification, implementation, testing, roll-out and configuration of electronic document processing, retrieval, and distribution systems in collaboration with information technology experts;
? Administrating access rights and revision control to ensure security of the systems and integrity of documents, and providing training and assistance to end users;
? Assisting in procuring, organising and maintaining the appropriate systems and in-house facilities to serve as archives;
? Monitoring regulatory activity to maintain compliance with the relevant document and records management rules and regulations, and keeping abreast of developments in document management technologies and techniques;
? Any other tasks as required.
REQUIREMENTS
Eligibility Criteria
? Thorough knowledge of one of the languages of the Communities and a satisfactory knowledge of another language of the Communities;
? Be a national of a Member State of the European Union, Norway, Iceland or Liechtenstein;
? Be entitled to his or her full rights as a citizen;1
? Have fulfilled any obligations imposed by the applicable laws on military service;
? Be physically fit to perform the duties linked to the post.2
1 Prior to the appointment, the successful candidate will be asked to provide a Police certificate confirming the absence of any criminal record.
2 Before being engaged, a candidate shall be medically examined by one of the institution�s medical officers in order that the institution may be satisfied that he fulfils the requirements of Article 12 (2)(d) of the Conditions of Employment of Other Servants of the European Communities.
Essential Skills
? Qualification:
a) A level of post-secondary education attested by a diploma, preferably in management information systems, library sciences, information science, computer science, business administration or a related field, or 3/5
b) A level of secondary education attested by a diploma giving access to post-secondary education, and relevant professional experience of at least three years, or
c) Where justified in the interests of the service, professional training or professional experience of an equivalent level, preferably in management information systems, library sciences, information science, computer science, business administration or a related field.
? Have at least 6 years of proven full-time professional experience in a field relevant for this position acquired after the qualification required under a), b) or c) above.
? Proven experience and knowledge in developing document management, records management or archiving policies;
? Proven experience and knowledge in developing and maintaining file plans and document classification frameworks;
? Proven experience and knowledge in supporting the implementation of document, archiving or records management systems;
? Very good command of oral and written English;
? Working knowledge of MS Office, in particular Word, Excel and PowerPoint.
Desirable Skills
? Professional work experience in a multicultural environment.
? Knowledge of the European Union Institution�s rules and regulations on document management, records management or archiving;
? Proven experience and knowledge in Microsoft SharePoint technologies;
? Proven experience in liaising with business experts;
? Knowledge of a third EU language.
For the above position, the following behavioural competencies have to be fulfilled:
? Flexibility in terms of openness to taking over other tasks within EIOPA in view of the dynamic and evolving institutional environment;
? Excellent team player sharing relevant information and supporting team members without taking over responsibility for their work, able to work in different teams with different levels of stakeholders in a multicultural environment;
? Being able to have and express a critical view towards own performance and open to learn from experience;
? Examines critically and applies relevant approaches geared towards successful business solutions;
? Contributes to policies development from concept to practical implementation;
? Understands who his/her clients are and what their expectations are;
? Shows commitment towards achieving organisational goals.
Place of employment
Frankfurt am Main, Germany
Function group and grade
AST4
Monthly basic salary
3 875.06 EUR plus specific allowances where applicable*.
Start date
1 December 2015
Contract type and duration
Temporary Agent fixed-term contract of three years with possibility of extension.
Reserve list
Possibility of reserve list with validity until up to 12 months, in case of more than one successful candidate.
*Summary of Conditions of Employment
1. Salaries are exempted from national tax, instead a Community tax is paid at source;
2. Annual leave entitlement of two days per calendar month plus additional days for grade, distance from the place of origin and in addition on average 15 EIOPA holidays per year;
3. General and relevant technical training plus professional development opportunities;
4. EU Pension Scheme (after 10 years of service);
5. EU Joint Sickness and Insurance Scheme, accident and occupational disease insurance coverage, unemployment and invalidity allowance and travel insurance;
Depending on the individual family circumstances and the place of origin, the staff member may be, in addition, entitled to:
1. Expatriation allowance;
2. Household allowance;
3. Dependent child allowance;
4. Education allowance;
10. Installation allowance and reimbursement of removal costs;
11. Initial temporary daily subsistence allowance;
12. Other benefits.
Application process
The recruitment process will include a panel interview and a written test. In addition, there may be a pre-screening exercise, a presentation to be delivered by the candidate and a bilateral interview.
Applications should be submitted in English language including (1) a CV clearly indicating responsibilities and experience gained in previous positions (please list exact dates of your work experience and academic qualifications gained) and (2) a motivation letter of no more than one page, explaining why you are interested in the post and what would be your added value you would bring to EIOPA if selected.
Applicants will be assessed on the basis of the eligibility and selection criteria specified in the vacancy notice and these must be met by the closing date of the vacancy notice.
Applications should be submitted to
recruitment@eiopa.europa.eu, specifying in the subject the reference number above. Deadline for application is 23:59 CET on 11 October 2015.
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Terms of Reference
Records Management Specialist, UNDP/IPU Parliamentary Support Programme,
Union Assembly of Myanmar
Location :
Nay Pyi Taw, Myanmar
Application Deadline :
Wednesday, 2 September 2015
Type of Contract :
Consultancy
Daily remuneration:
To be negotiated
Languages Required :
English
Starting Date :
mid-late September 2015 (or as negotiated)
Duration of Initial Contract :
6-8 weeks (may be extended)
Expected Duration of Assignment :
3-4 months (may be extended)
Developing Records Management classification, policies and training
I. Background
The current Constitution of the Republic of the Union of Myanmar (the Constitution) came into force in 2008. Chapter 4 of the Constitution establishes the Union Legislature or Pyidaungsu Hluttaw comprising two Hluttaws that are generally equal in status:
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the Pyithu Hluttaw (People�s Assembly) formed with representatives elected on the basis of township as well as population. Twenty five percent of Members are Defence Services nominated by the Commander-in-Chief of the Defence Services. Section 109 provides that the Pyithu Hluttaw will have a maximum of 440 representatives with not more than 330 elected representatives and 110 nominated military Members.
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the Amyotha Hluttaw (Nationalities Assembly) formed with 12 representatives from each of 7 Regions and 7 States and 1 representative from each Self-Administered Division or Self-Administered Zone. Another 25% of Members are Defence Services Personnel nominated by the Commander-in-Chief of the Defence Services. Section 141 provides that the Amyotha Hluttaw will have a maximum of 224 representatives with 168 elected representatives and 56 nominated military Members.
The term of the Union Hluttaw is 5 years from the day of the first session of the Pyithu Hluttaw. The current term expires in late 2015 with the election announced for November 2015.
Background to the Parliamentary Support Programme
Discussions in 2012 with the Myanmar parliamentary leadership, a cross-section of MPs, key staff and a range of other stakeholders identified a number of common priority areas of support for the parliament. As an interim before the UNDP/IPU Parliamentary Support Programme was in place, the IPU began in late 2012 implementation of activities in support of the gradual establishment of the Library, Research and Information Services (LRIS) for the Union Assembly and considered a priority by the parliament. This work was done in close coordination with the UNDP Country Office. By mid-2013 a 3-year 2
UNDP-IPU parliamentary support project had been agreed, based on a further detailed assessment missions and discussions with senior political leaders of the Union Assembly. The project is a long-term, multi-faceted approach to capacity building that provides development support to Parliamentarians, the Parliamentary Administration, and the institution.
Programme Activities in 2015
The Programme recently supported the Parliament in developing a strategic plan
1. The Strategic Plan acknowledges the importance of implementing a strategic approach to building and strengthening the institution; provides a 'Vision' of where the Union Hluttaw wants to be in the future; defines its purpose or 'Mission' as well as establishing a roadmap of objectives and priorities. It is based on an assessment of current needs, future ambitions and anticipated challenges.
1
Appendix 1. Myanmar Hluttaw Strategic Plan 2014-2018
2
Hluttaw Records Management Handbook
The plan is an expression of the intention to achieve certain results. Success will require commitment, effective leadership, management, teamwork, networking and, cooperation between the two Houses and three secretariats. In addition it will require the preparation of detailed and clear implementation and action plans supported by adequate human and operational resources
The
Strategic Objectives are:
Objective 1: Improved effectiveness of the Plenary and Committees
Objective 2: Improved capacity of Members to undertake their duties
Objective 3: Increased capacity of staff and support services
Objective 4: Improved Communication and Collaboration
The agreed Annual Work Plan of the UNDP/IPU Parliamentary Support Programme uses the framework of the Hluttaw�s Strategic Objectives. Key areas of work for 2015 are the ongoing development of the Learning Centre, development of ICT infrastructure and an accompanying programme to ensure the Hluttaw is prepared to make good use of the improved ICT functionality; support to Committees, ongoing development of Research Services and support to the Hluttaw Secretariat in their preparation for the post election period, including improving the Members Handbook. .
The UNDP/IPU Parliamentary Support Programme includes work in the areas of:
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Development of Committee support
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Development of the Learning Centre
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Development of ICT infrastructure
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Information Management activities to improve the management of parliamentary documentation
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Activities to progress transition to a digital Parliament
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Support to improve the Members Handbook to provide a key knowledge product for use in training new MPs and staff during the transition between Parliaments in late 2015
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Support to improve management of Human Resources
II. Activity�s Description and Justification
The Myanmar Parliament has a strategic objective to transform to a digital Parliament. Projects are underway to develop the ICT infrastructure, to train staff and ICT specialists to use computers in their work and to develop the online tools and applications that support the work of the Parliament. The Records management work stream is a support activity to the transformation to a digital Parliament that will ensure that Hluttaw staff know how to manage the documents that they use in their work electronically.
In November 2014 as one of the outcomes of a improving parliamentary documentation mission in July 2014, the UNDP/IPU Parliamentary Support Programme prepared a Records Management Handbook
2 for the Hluttaw based on the Myanmar Civil Service Handbook Chapter 5. The Records Management Handbook was well received by the Administration senior managers, and has been adopted by the Hluttaw Offices. 3
The current state of records management in the Hluttaw is that there are well understood processes for moving print documents around the organisation. When it comes to storing the records, the processes do not create enough discernment between important and unimportant documents. The storage provided for records is usually cupboards in the offices who created the records. The processes for transferring important records to a Records Management team for long term storage are not well established. There are no filing classifications in place, nor are there any Retention and Disposal schedules that define what should be kept and what should be discarded.
The Hluttaw with support from the project has begun to address the identification of processes for handling electronic documents, including naming conventions, version numbering and retention and the reasons for records management. A simple Records Management Manual has been developed, with a training course developed and local trainers piloting delivery in Myanmar language to their Hluttaw colleagues. This mission is to advance progress in Records Management and its contribution to the transformation to a digital Parliament by developing and adopting a Hluttaw file classification system, training the records management specialists, and rolling out training courses in using the file classification system to appropriately file and store the documents of the Hluttaw. Further support and training will also be needed in the earlier records management processes of file naming conventions, and version control.
III. Tasks
The tasks that are required over the next 1-2 missions focused upon the file classification scheme are:
1. Develop a Hluttaw file classification scheme, consult about it with Hluttaw management, see it through the approval process and develop documentation to support its use.
2. Work with the Records Management Specialists across all three Houses to build their capacity to use the Hluttaw file classification system to file high value electronic and paper documents.
3. Develop a training course to teach Hluttaw staff how to use the file management system to store both printed and electronic documents.
4. Finalise the courses based on consultation with relevant records management managers in Myanmar (3 days in Myanmar) and the Learning Centre teaching specialists. The section of the Records Management Handbook on using the file classification system will be available in Myanmar.
5. Deliver a training course to the Records Management specialists. In the afternoons spend coaching and mentoring time with the teams helping to turn the theoretical knowledge into practice. -
6. Deliver the Records Management training courses
7. Modify the courses, if required, from the feedback from the Learning Centre teaching specialists, the participants and Hluttaw managers. Translate all materials into Myanmar. Prepare resources in Myanmar language
8. Train a minimum of 3 trainers from each Hluttaw to deliver the Records Management course for users �
9. Hand the course for users over to the Learning Centre for ongoing delivery, report writing, report back meeting to Hluttaw ICT/IM Steering Committee
10.
Pending time required for modification o the training course, develop some standard templates for letters and emails and include those in the training.
Further stages of progress in Records Management may be developed once this work is completed and depending upon progress and may be included within this contract.
IV. Deliverables/Timeframe
A draft timetable for the missions should be included in the proposals. It is intended to have a consultant begin the work in Myanmar in mid-September 2015.
V. Experts
One International expert
will be mobilized by the IPU to undertake the drafting and delivery of the courses.
One National expert
will be mobilized by the IPU to provide liaison with the Hluttaw offices, interpretation and translation of materials.4
One dedicated
staff member from the Hluttaw office to work as a member of the project team, either from the Records Management team or an information specialist from the Pyidaungsu Hluttaw Office.
VI. Proposal requirements
Your proposal should address what experience you have to match the required competencies listed below and what other skills you have that is relevant to this assignment. The required competencies are.
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Working in a Parliament or in parliamentary development at a management level
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Writing clear, easy to understand training materials
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Training adults
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Producing outputs to deadlines
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Experience in working through interpreters
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A knowledge of the Myanmar Parliament would be helpful
Your proposal should also describe your previous experience in assignments of this kind, preferably within the last three years. Please describe how you would implement the assignment and what interventions you think are necessary. Please provide at least two references, with names and telephone numbers who may be contacted to provide testimonials. Please state your expectations of a daily rate and any limitations on your availability within the timeframe of this project.
Proposals should be sent to:
e-mail: dg@ipu.org
or mailed to:
IPU Secretariat,
Inter-Parliamentary Union
Chemin du Pommier, 5
Case postale 330 CH-1218 Grand-Saconnex,
Geneva Switzerland
Tel: +4122 919 41 26
Fax: +4122 919 41 60
Proposals should be received on or before
4th September 2015.