Post Title: | Records Coordinator | Vacancy Notice: | 2015/17/G 105603 |
Level: | G-5 | Posting Period: | 24 April � 7 May 2015 |
Duty Station: | Montr�al | Date for entry on duty: | After 7 May 2015 |
THE ORGANIZATIONAL SETTING
The Records Management System (RMS) Unit is subordinate to the Documentation Planning and Management (DPM) Section, part of Languages and Publications (LP) within the Bureau of Administration and Services in (ADB) in ICAO.
The Unit is responsible for the provision of electronic Records Management (RM) services and Archives for Bureaus at Headquarters and of RM services to Regional Offices. Unit is also responsible for the distribution of State letters and Electronic Bulletins to States and International Organizations. The RMS Supervisor (S/RMS) reports directly to Chief, DPM (C/DPM) and supervises a State letter Coordinator, a Records Coordinator, a Registry Clerk and an Archives Clerk.
The incumbent of the position reports directly to S/RMS. S/he records ICAO official correspondence into the Records Management System. She monitors issues with classification and processing of official correspondence through the RMS and the Central Registry Information System (REGIS), taking corrective action and/or reporting to S/RMS. S/he coordinates Archives operations with all Bureaus and the Archives Clerk. She also assists RMS Focal Points on matters of records classification and researches user record queries.
MAJOR DUTIES AND RESPONSIBILITIES
Function 1 (incl. Expected results)
Records official correspondence,
achieving results such as:
� Classify and file official email and e-fax correspondence according to the ICAO File Guide into the RMS.
� Capture official paper correspondence through scanning and optical character recognition, classify and index correspondence according to the ICAO File Guide and submit the resulting record for validation.
� Review and validate digitally captured and indexed records of paper correspondence for approval and filing into the RMS.
� Identify official paper correspondence as vital records, classify and submit them to REGIS for the Legal Affairs and External Relations Bureau (LEB) and the Office of the Secretary General (OSG).
� Request and file translated versions of non-English correspondence into the RMS.
� Open new volumes of paper files containing vital records.
Function 2 (incl. Expected results)
Monitors issues with records classification and processing,
achieving results such as:
� Identify errors on record classification and minutes.
� Register and process corrective actions to ensure consistency and accuracy of records.
� Advise users and RMS Focal Points on procedural updates for classification and minutes improvement.
� Assist the S/RMS on training/coaching of RMS staff.
Function 3 (incl. Expected results)
Coordinates Archives operations
, achieving results such as:
� Assist with the periodic review of registry records according to the retention schedule.
� Coordinate and process transfers of official inactive paper files, provide operation plans.
� Close paper registry files and ensure their integrity.
� Update REGIS in accordance with transfer of paper files.
� Manage storage space of archival registry files.
Function 4 (incl. Expected results)
Assists RMS Focal Points and users of records and archives,
achieving results such as:
� Advise HQ RMS Focal Points and users on the procedures for records management.
� Prioritize information queries on records and archives information from the Secretariat, members of National Delegations and the public.
� Answer queries and provide assistance for requests related to records in RMS, REGIS and Archives.
� Make arrangement for loan services of archival documents including paper registry files, working papers, ICAO documents, etc.
Function 5 (incl. Expected results)
Reviews RMS operational lists,
achieving results such as:
� Update and maintain accurate and complete operational lists.
� Follow up with ICAO State Letter Coordinator and users to ensure accurate filing information updated.
� Monitor change requests for RMS operational lists.
Function 6
Perform other related duties, as assigned.
QUALIFICATIONS AND EXPERIENCE
Educational background
Completion of secondary school is required.
Professional experience and knowledge
Essential
� A minimum of five years� related work experience.
� Experience with digital capture of documents and record classification.
� Experience on following and applying organization policies, guidelines and procedures.
Desirable
� Experience within the United Nations system or in an international organization, in Records Management and Archives.
� Knowledge of ICAO structure, documentation and records management.
� Familiarity with Microsoft applications: SharePoint, Outlook, Excel, Word.
Language skills
Essential
Fluent reading, writing and speaking abilities in English.
Desirable
Knowledge of any other languages of the Organization (Arabic, Chinese, French, Russian, Spanish).
Competencies
1. Accountability: The willingness and ability to accept responsibility for oneself and one�s subordinates; taking ownership for actions and outcomes.
2. Communication: The ability to convey oral communication clearly and concisely; listening to understand, and asking questions to verify understanding.
3. Client orientation: Ability to provide excellent service to internal and external customers, identifying and responding to their current and future needs.
4. Planning and Organizing: The ability to identify priority activities and assignments in a fast pace environment, allocate appropriate amount of time and resources for completing work.
5. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others� ideas and expertise.
CONDITIONS OF EMPLOYMENT
It should be noted that this post is to be filled on a temporary basis for a period of six months.
ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization within the duty station.
ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2001 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.
ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC).
The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered. Remuneration: | Level | Net Base Salary per annum | |
G-5 | CAD 36,464 |
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15-IMA-UNCTAD-41512-R-GENEVA (E) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
United Nations Core Values: Integrity, Professionalism, Respect for Diversity | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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The WTO is looking for a temporary Dispute Settlement (DS) Registrar Assistant in the Legal Affairs Division. | ||
General Functions Under the guidance of the Dispute Settlement (DS) Registrar, the incumbent may be asked to undertake some of the following tasks in the DS Registry: 1. Review archived dispute files (both paper and electronic copies) to ensure they are in line with the standards set by the WTO Archive Unit. This task may include reviewing the content of dispute record boxes (submissions, exhibits and annexes), and saving specific files in the Records Management Application (RMA). 2. Fulfil various basic functions for the Digital Dispute Settlement Registry software application (DDSR), including: a) updating the inactive disputes docket sheets to make them conform to the DDSR standards; b) formatting DDSR technical assistance material (slides, mock cases, etc.); c) creating new accounts; and d) assisting in the launch of the DDSR pilot project. 3. Maintain filing systems; file and retrieve correspondence and documents in established filing systems; help prepare official records for appeal; and retrieve and send official records to archives using the RMA. 4. Process dispute settlement communications from delegations. The task will include organizing files, processing incoming correspondence, sending physical and electronic documents to dispute settlement panelists, keeping DS Registry records (including docket sheets). | ||
REQUIRED QUALIFICATIONS | ||
Education: Completion of secondary education. Clerical and/or document management training or experience. Specific post-secondary training in clerical and/or document management skills or paralegal, legal secretary or other specialized legal studies would be an asset. | ||
Knowledge and skills: Good knowledge of standard WTO software applications (Microsoft Word, Excel, and Outlook). Ability to work as a member of a team; to work harmoniously with Secretariat Staff in a multi-cultural environment; and to work efficiently and independently. Knowledge of the WTO in general and WTO dispute settlement procedures in particular would be an asset. | ||
Work Experience: 2 to 3 years' relevant experience in office administration and record keeping, including filing, in a legal setting, in the private or public sector, or in an international organization. | ||
Languages: Excellent speaking and reading skills in English. Spanish would be an asset. | ||
Additional Information: Only applications from nationals of WTO Members will be accepted. | ||
APPLICANTS MAY BE REQUIRED TO SIT A WRITTEN EXAMINATION | ||
APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FOR AN INTERVIEW. | ||
Online applications are strongly encouraged to enable WTO to store your profile in a permanent database. Please visit WTO's E-Recruitment website at: www.wto.org. The system provides instructions for online application procedures. | ||
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the closing date - Central European Time (CET) - stated in the vacancy announcement. |
Job Title | Intern, Records Management Unit, OSG | |
Organization Name | OSCE Secretariat | |
Location | Vienna | |
Grade | ||
Closing Date of application | 30-04-2015 | |
No. of Posts | 1 | |
Background | ||
Duration of internship: 3 months starting June 1, 2015 until August 28, 2015 The Records Management Unit (RMU) is a part of the Office of the Secretary General and is responsible for developing, implementing and overseeing the records management framework and programme within the OSCE. It ensures the capture, distribution, storage and management of records in accordance with accepted standards and best practices. Its scope of work includes registration and distribution of official correspondence, providing guidance on handling paper and electronic records, facilitating transfers of semi-active and inactive records, overseeing authorized destruction of records, and developing and implementing organization-wide records management tools and resources. | ||
Tasks and Responsibilities | ||
RMU is looking for an internship candidate who will work with all members of the team and will be tasked with the duties outlined below:
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Necessary Qualifications | ||
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Remuneration Package | ||
The OSCE is not in a position to pay any remuneration or cover any expenses incurred by the intern during his/her stay in Vienna nor reimburse travel expenses. The internship lasts three (3) months and does not constitute a commitment to future employment with the OSCE. The selected intern will participate in the group health insurance scheme at his/her own expense but the OSCE will cover life and disability insurance. | ||
How To Apply | ||
If you meet the above requirements and wish to apply for this internship opportunity, please use the OSCE's online application link found under http://www.osce.org/employment. Please mention your availability dates in the cover letter. Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States, please see http://www.osce.org/states. The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, or offer an internship with modified terms of reference or a different duration. The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization. Please be aware that the OSCE does not request payment at any stage of the application and review process. |
Information Resources and Services Assistant (Records and Archives) (Re-advertisement)
Reference Number | ADB-HR-15-0262 |
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Department | Office of Administrative Services |
Division | Information Resources and Services Unit |
Location | ADB HQ |
Date Posted | Wednesday, 15 April 2015 |
Closing Date | Wednesday, 29 April 2015 5:00 p.m. (1700 Manila Time, 0800 GMT) |
To assist the Information Resources and Services Unit in the management of ADB�s records and archives in electronic and paper formats in accordance with ADB guidelines and policies.
Expected Outcomes
Archives Organization, Maintenance and Conservation
Assists in maintaining the archives storage repository to ensure that it is secure, clean, orderly, and temperature and humidity controlled.
Helps in organizing the archives and maintains the records through the identification, acquisition, appraisal, arrangement and description, conversion, and provision of access to archival records.
Electronic Records and Documents Organization
Assists in the content management and implementation of an electronic records management system (ERMS) and its components, including the preparation of file plan that covers identifying record materials, file structure and classification, restriction, retention and disposition schedule.
Provides inputs in developing taxonomy to ensure consistency and adherence to approved classification and naming conventions.
Serves as liaison between the systems developers in OIST and the users of the ERMS in developing and designing the system to facilitate upload, search and retrieval of electronic records.
Executes the tests scenarios for ERMS that are created by OIST, evaluates the results of these tests and reports the findings to facilitate needed improvements in the system.
Records and Documents Retrieval
Assists in the search and retrieval of records and documents as requested by the Management and staff taking into account restriction policies. Updates and maintains records database/s to facilitate search and retrieval of documents.
Records Management Audit
Supports the records management audits of departments/offices and, if necessary, RMs/ROs to ensure compliance with the ADB records management standards.
Conducts periodic checks on uploaded files to verify status, classification and retention schedule and coordinates with concerned staff/departments on their adherence to the approved Records Retention and Disposition Schedule and File Plan. Creates and updates folders in the ERMS to harmonize structure and format.
Others
Performs other duties as may be assigned or reflected in the incumbent�s work plan.
Education Requirements
- Bachelor's degree in library science, computer science, information technology, information management discipline or related field.
Relevant Experience
Work experience
- At least 5 years experience in information management
Technical knowledge
- Sound working knowledge and understanding of ADB�s records management system, policies and procedures
- Sound working knowledge of digital imaging and electronic documents conversion processes
- Sound working knowledge of ADB�s ISO 14001/EHSMS 18001 best practices particularly on records management
- Proficient in ADB standard software programs and information technologies
People and leadership skills
- Able to liaise and work effectively with staff within own work location
- Able to work collaboratively with teams as a constructive team member
- Good command of written and spoken English
Core Competencies
Application of Technical Knowledge and Skills
- Deals with routine queries and correspondence in accordance with procedures
- Proactively seeks relevant development opportunities and submits for approval
- Produces summaries and frameworks by collecting and analyzing diverse information
Client Orientation
- Adjusts style and approach to respect and serve different clients
- Conveys messages by asking questions and using different approaches
- Identifies when a client issue requires escalation
- Responds to clients without prompts or reminders from senior colleagues
- Proposes solutions to minimize delays and setbacks in completing work
- Reviews all task objectives and achieves core deliverables
- Uses time management and organizational skills to promptly complete work to the required standard
- Delivers beyond the stated task objectives
Working Together
- Consistently works effectively with individuals of different views, culture, nationality, gender, and age
- Consistently seeks assistance when requirements are unclear
- Provides timely updates on relevant information
- Freely shares and seeks useful knowledge and to complete work
- Uses effective written and oral communication in preparing documents, presentations and interactions
- Asks questions to understand how to follow up on feedback
- Locates relevant information to expedite workflow
- Adopts new policies, systems and processes in a timely fashion
- Shares ideas for how work can be completed more effectively
Immediate Reporting
- Supervisor: Designated International Staff and senior National Staff
Applications for current vacancies are received through the ADB Recruitment Center (ARC), a system that automates ADB's recruitment process. ARC facilitates the submission of applications, and enables applicants to check status of their applications on ADB's website. You will need to create an account before making any submissions.
Job #150588
IT Analyst, Information Management Services Information Management and Technology Professional & Technical GE Washington, DC Local Hire English [Essential] 24-Apr-2015
Minimum Education/Experience: Master's degree with 2 years relevant experience or Bachelors Degree with a minimum of 4 years relevant experience.
Preferred Education/Experience:
MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
Required Competencies::
Client Understanding and Advising - Looks at issues from the client�s perspective and takes action beyond normal expectations to ensure client satisfaction.
Learning Orientation - Stays abreast of new trends and developments in own specialty area, the broader industry, and exposes self to increasingly more challenging projects and opportunities to learn.
Broad Business Thinking - Maintains an in-depth understanding of the long term implications of decisions both for department and the client�s business. Ensures that decisions are supported by relevant stakeholders as well as sound performance data.
Strategic Information Management Planning - Researches IM methods, technology, practice, and policy needs for a significant work process. Provides input to strategic IM planning.
Archives and Records Management - Oversees the implementation of storage, protection and preservation plans and systems, helps to manage the storage service and facilities, and responds to formal requests for access.
Information Collections and Services - Provides professional information management services as an experienced analyst in a library or information resource center.
Information Management Services Systems - Implements and supports specialized IMS software and hardware. Supports development, testing, documentation and evaluation of new IMS systems and technology and identifies and assesses specific IMS systems and upgrades.
Information Management Services Governance - Monitors creation, organization and use of information resources and assists in the formulation, implementation and assessment of compliance with information management services related policies.
Lead and Innovate - Brings new and different insights.
Deliver Results for Clients - Contributes to delivery of results for clients on complex issues.
Collaborate Within Teams and Across Boundaries - Collaborates within team and across boundaries.
Create, Apply and Share Knowledge - Actively contributes to and readily applies WBG�s body of knowledge for internal and/or external client solutions.
Make Smart Decisions - Leverages available data and makes timely decisions.
Other Selection Criteria:
Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
Experience completing archival arrangement and description projects using the International Standard for Archives Description (ISAD(G)) or the Rules for Archival Description (RAD) is a requirement;
Knowledge and understanding of business processes and archives information systems; knowledge of web publishing systems and open source archival software a plus;
Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
Proven ability to complete large scale arrangement and description projects for fonds over 1000 linear feet.
Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
Sound theoretical and/or applied knowledge of archives database and information management systems.
Ability to make judgments on the archival value of the variety of documents and business records of the organization.
Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
Demonstrated interest in and understanding of the Bank Group's work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
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Preferred Education/Experience:
MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
Required Competencies::
Client Understanding and Advising - Looks at issues from the client�s perspective and takes action beyond normal expectations to ensure client satisfaction.
Learning Orientation - Stays abreast of new trends and developments in own specialty area, the broader industry, and exposes self to increasingly more challenging projects and opportunities to learn.
Broad Business Thinking - Maintains an in-depth understanding of the long term implications of decisions both for department and the client�s business. Ensures that decisions are supported by relevant stakeholders as well as sound performance data.
Strategic Information Management Planning - Researches IM methods, technology, practice, and policy needs for a significant work process. Provides input to strategic IM planning.
Archives and Records Management - Oversees the implementation of storage, protection and preservation plans and systems, helps to manage the storage service and facilities, and responds to formal requests for access.
Information Collections and Services - Provides professional information management services as an experienced analyst in a library or information resource center.
Information Management Services Systems - Implements and supports specialized IMS software and hardware. Supports development, testing, documentation and evaluation of new IMS systems and technology and identifies and assesses specific IMS systems and upgrades.
Information Management Services Governance - Monitors creation, organization and use of information resources and assists in the formulation, implementation and assessment of compliance with information management services related policies.
Lead and Innovate - Brings new and different insights.
Deliver Results for Clients - Contributes to delivery of results for clients on complex issues.
Collaborate Within Teams and Across Boundaries - Collaborates within team and across boundaries.
Create, Apply and Share Knowledge - Actively contributes to and readily applies WBG�s body of knowledge for internal and/or external client solutions.
Make Smart Decisions - Leverages available data and makes timely decisions.
Other Selection Criteria:
Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
Experience completing archival arrangement and description projects using the International Standard for Archives Description (ISAD(G)) or the Rules for Archival Description (RAD) is a requirement;
Knowledge and understanding of business processes and archives information systems; knowledge of web publishing systems and open source archival software a plus;
Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
Proven ability to complete large scale arrangement and description projects for fonds over 1000 linear feet.
Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
Sound theoretical and/or applied knowledge of archives database and information management systems.
Ability to make judgments on the archival value of the variety of documents and business records of the organization.
Knowledge of and experience with standards and best practices for records management. Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems. Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
Demonstrated interest in and understanding of the Bank Group's work and objectives. External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
Function Information Management Specialist | : | Mission ? Help to ensure the availability, integrity and optimum use of the IOC�s internal information and knowledge. ? Ensure optimum integration between information management and applications. Each employee is responsible for the smooth running of his or her section and for keeping his or her competences up to date in line with the IOC�s training policy. In addition, each employee may be asked to take on responsibilities other than those required by the job if particular circumstances so require. | |||
Status | : | Temporary | |||
Activity level | : | 100% |
Main responsibilities
- Contributes to the management of key information for the organisation and is responsible for optimising and progressing its management in line with strategy developments and business needs.
o Manages the legal and financial information (contracts, invoices, etc.).
o Manages the reference information.
o Conducts regular analyses and proactively proposes developments and solutions.
o Manages the flows of incoming and outgoing information.
- Acts as the contact point for the departments on information and knowledge management matters in order to provide them with optimum support.
- Takes part in the unit�s projects and activities and contributes to their management; prepares roadmaps; plans and follows up deliverables.
- Contributes to the definition, dissemination and adoption of best practices in the area of information and knowledge management.
- Contributes to the processing of information entrusted to enable the IOC to make use of this in the framework of its activities.
Education; language and IT competences
- Information and knowledge management training (university degree, HES or equivalent).
- Meaningful and relevant experience in the field of information and knowledge management (three years), and in particular records management.
- Experience of project management.
- Experience of using content management tools such as LiveLink and SharePoint.
- Knowledge of other platforms � portals and extranets � would be an asset.
- Good knowledge of new trends in both technology and services, with a strong ability to adapt, would be an asset.
- Excellent written and spoken knowledge of French and English.
Technical, organisational and personal competences
- Strong professional ethics; excellence; discretion; diplomacy, tact and loyalty. Respect for the confidentiality of sensitive information.
- At ease working in a team; ability to work in a dynamic environment and maintain team spirit, whilst respecting deadlines; spirit of cooperation and transfer of knowledge.
- Sense of initiative and service orientation.
- Ability to organise personal schedule in response to differing demands.
- Attention to detail. Keen sense of priorities to ensure efficient management of deliverables; diligence in following through the tasks entrusted.
- Precision, speed and efficiency in executing the tasks entrusted. Flexibility with regard to working hours and ability to cope with stress.
- Ability to play an active part in setting common objectives, get involved and respect the contributions of all team members.
- Excellent command of the institutional tools and respect for the internal usage rules (LiveLink, Outlook, etc.).
Behaviour and attitude
- Respect for the Olympic values and internal rules of conduct, and all the instructions and procedures in place (information security, Code of Ethics, etc.).
- Collaboration and transfer of knowledge.
- Autonomy and sense of initiative.
- Positive attitude, open-mindedness, enthusiasm.
- Service orientation and sense of interpersonal relations; ability to consider interpersonal differences as an added value and to interact constructively with all types of people.