IT Technical Expert (OpenText Content Server/Archive Server)


Reference: 2015-177-EXT
Closing Date for Applications: Mon, 7 Sep 2015
Functional area: Information Systems
Function:The Directorate General Information Systems (DG/IS) provides, operates and supports the IT infrastructure and applications required by the European Central Bank (ECB) and the European System of Central Banks (ESCB). Within DG/IS, the Enterprise Systems Division (ENS) is responsible for the portfolio of enterprise systems across the ECB, including its:
  • enterprise resource planning (ERP) systems, which largely focus on SAP,
  • enterprise content management (ECM) systems, which largely focus on the OpenText Content Server and Archive Server platform, and
  • the Data Intelligent Services Centre (DISC).
ENS manages IT-related ECB and ESCB tasks and projects belonging to the portfolio, while providing maintenance and functional support for the applications within the portfolio.
The successful applicant will be entrusted with the following main tasks:
  • close liaison with internal customers regarding the design of solutions in order to meet requirements and the suggestion of potential alternatives, taking account of standardisation considerations and the total cost of ownership;
  • integration of applications services based on the OpenText Content Server and Archive Server platform, from technical design, specification, evaluation and selection of new solutions to integration, testing, maintenance and documentation;
  • contributing to the service strategy for the ECB�s ECM systems;
  • delivering presentations and leading workshops on technical project activities aimed at a variety of stakeholders (of different hierarchical levels and technical understanding);
  • technical lead for longer-term OpenText platform projects and releases, such as upgrades of the core applications (Content Server, Archive Server) and underlying infrastructure (e.g. database servers, storage, operating system);
  • participation in dynamic short-term teams for maintenance activities, such as those required to support changes to infrastructure components, patching the core application, integrating the application with other services in the role of technical lead on the OpenText applications and/or activity coordinator;
  • drafting and maintaining accurate and up-to-date technical documentation relating to the OpenText products used by the bank and associated modules and component applications, such as technical specifications, operational manuals and release/change management documentation;
  • cooperation with the teams responsible for the daily operations of the productive systems in the service transition phase, supporting the hand-over to operations, and, later on, in the role of third-line support for issues.

Qualifications and experience:Applicants must have the following knowledge and competencies:
  • preferably a master�s degree in computer science, business engineering or another field relevant to IT, or a bachelor�s degree combined with relevant professional qualifications, and four years of relevant experience in the development of document management solutions using OpenText Archive Server/Content Server solution architecture;
  • expert knowledge of OpenText LiveLink/Content Server, Archive Server and Enterprise Connect;
  • proven experience in the installation, setting-up, customisation, maintenance and integration of OpenText solutions in complex enterprise system architectures;
  • knowledge of the design, development and management of workflows and LiveReports;
  • sound knowledge of the use of server operating systems (Windows 2008 or later versions), databases (Oracle 11), web applications (Tomcat/Apache and IIS), authentication services (Active Directory, Oracle IAM, Radius);
  • knowledge of software development best practices and methodologies as well as of test support and test automation tools;
  • experience in developing architectural solution designs, handling all relevant technical aspects, such as dimensioning, performance, integration/development frameworks, security, backup, restore and high availability, would be an asset.
The following competencies would also be an asset:
  • expert knowledge of the internal components and modules of Content Server 10/10.5 and related software, including eLink, AdLib eXpress, Archive Server API, Document Pipelines and Enterprise Scan;
  • expert knowledge of the Content Server-based modules/solutions content life cycle management, extended collaboration and knowledge management, as well as of advanced workflows, security clearance, monitoring agent software and web services;
  • experience of SAP-related OpenText products/modules (document archiving for SAP solutions/DocuLink for SAP solutions, employee information management for SAP solutions);
  • a sound knowledge of OpenText mobility solutions;
  • experience of document capture solutions for mailroom automation (scanning, classification, OCR);
  • experience of the HP Application Lifecycle Management suite;
  • hands-on programming experience using generic object-oriented languages such as Java or C# and repository management tools such as git, CVS or others;
  • knowledge of OScript programming;
  • hands-on experience of SQL database development and tuning using Oracle.
  • experience in a lead role (technical lead) in a project implementing a content management solution;
  • an advanced-level command of English with proven drafting ability;
  • a good knowledge of at least one other official language of the EU;
  • a good knowledge of MS Office, in particular Word, Excel, PowerPoint and Access;
  • a good knowledge of MS Project and MS Visio;
  • ideally, knowledge of test tools like HP ALM, as well as test automation;
  • ideally, knowledge of IT service management processes and best practices (such as ITIL), particularly in the areas of problem management, release management and capacity management;
  • knowledge of ISO 9001 project quality management standards would be an asset.

Competencies:The successful candidate will have the following behavioural competencies:
  • is able to create a theoretical framework that helps in the deployment of practical solutions and to identify connections and relationships between concepts and events;
  • communicates ideas in an effective manner and ensures mutual comprehension;
  • understands who his/her clients are and what their expectations are, making improvements to services on the basis of feedback and establishing methods for improving quality in a timely manner;
  • manages his/her own workload independently, supporting team members without assuming responsibility for their work, sharing information and supporting team members in the achievement of common goals;
  • establishes and maintains cooperative relationships with staff and management at all levels, both inside and outside the organisation, finding common ground/areas of agreement and adopting win-win solutions;
  • pursues projects with energy and drive, seeing resistance and setbacks as inevitable obstacles that need to be overcome;
  • takes the initiative in improving policies, processes, products and decisions;
  • empowers himself/herself in order to manage situations of high workload by taking responsibility for his/her own actions, while having a number of well-established ways of defusing tension;
  • uses rigorous logic and comprehensive processes in order to solve difficult and challenging problems and deliver results, even within tight time frames.

Further Information:Three-year fixed-term contract, with possible conversion to a contract of indefinite duration subject to individual performance and organisational needs.
For releases and planned maintenance activities, as well as for enabling the division to maintain its business continuity capability, the successful applicant will occasionally be expected to perform work during non-standard working hours and to work at the ECB�s standby sites.
To further enhance the diversity of its workforce, the ECB particularly encourages applications from female candidates.
The division is willing to discuss part-time arrangements.
The selection committee may place suitable candidates on a reserve list, from which candidates may be appointed to similar positions in the same or another business area. It may also be decided to fill the position(s) advertised in this vacancy notice with a suitable candidate or candidates from the reserve list resulting from a recruitment procedure for a similar position. Candidates will be informed accordingly if this happens.

How to apply:Applications are to be made in English and submitted using our online application form. An "Applicants' Guide" can be downloaded from our recruitment pages.
The recruitment process may include a pre-screening exercise, a written exercise, a presentation and interviews.

Applications are accepted from nationals of Member States of the European Union.
The requirements laid down in the vacancy notice must be met by the closing date for applications.
This vacancy notice may be used to fill the same position again, or similar positions, within 12 months of the selection decision.

This position has been allocated to salary band: F/G
Job #151611
  • IT  Analyst, Information Management Services (Appraisal Archivist)
  • Information Management and Technology
  •    Professional & Technical
  • GE
  • Washington, DC
  • Local Hire
  • English [Essential]
  • 17-Aug-2015
  • Background/General description:


    Information and Technology Solutions � Knowledge and Information (ITSKI) provides information services to World Bank Group staff and the public. The services are provided by three units: the World Bank Group Library, the World Bank Group Archives and the Internal Documents Unit as well as the Open Information Program.  This position is in the appraisal team of the World Bank Group Archives.
    The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
    Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.

    Duties and Accountabilities:

    � Facilitate delivery of core services and functions as part of the Archives� appraisal team including, but not limited to: writing and revising records retention and disposition schedules based on strong functional analysis; analyzing business processes and document workflows; conducting appraisal interviews and on-site visits; analyzing and appraising business functions to determine the value of records; and providing guidance to clients on identifying and applying relevant disposal authorities to their records.
    � Apply corporate retention and disposition authorities to electronic record keeping systems using macro-appraisal principles.
    � Manage workflow for records manager and compliance roles in WBG electronic records management system, including privileged deletion and legal holds.
    � Manage notification process for destruction of electronic records notifications.
    � Provide end user support on records management functionality in WBG business systems.
    � Participate in database decommissioning projects, which includes reviewing and appraising electronic content to determine final disposition of records.
    � Collaborate with information technology teams on decisions pertaining to integrating business solutions with the Bank�s approved electronic records management system versus building retention and disposition requirements into systems that are not designed as records management systems.
    � Implement records retention and disposition schedules for WBG records and work with appraisal team to identify disposition data remediation or corrections at the end of the records� lifecycle.
    � Implement storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines.
    � Contribute to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services and governance.
    � Provide input to the development of quality control standards, metadata and cataloging rules for a variety of electronic systems.
    � As an integral part of the Archives team, be an active participant in Archives� day to day projects, responsibilities and deliverables.
    � Mentor, motivate and provide direction, guidance and training to junior team members in carrying out the defined work program.
    � Monitor creation, organization and use of information resources and assesses compliance with information management related policies, including information classification, standards and objectives to identify emerging issues and potential improvements.
    � Design, develop and deliver training and learning activities on information management systems so that clients can effectively use resources to stay in compliance.

    Selection criteria:

    � MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
    � Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
    � Knowledge and understanding of typical archives business processes and archives information systems; knowledge of TRIM Context, Documentum or open source archives software a plus;
    � Demonstrated conceptual, analytic and innovative problem solving ability; ability to conduct independent research and functional analysis;
    � Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance.
    � Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
    � Superior writing skills in English a must; proven ability to write concise and accurate reports, and good public outreach skills a must.
    � Sound theoretical and/or applied knowledge of archives database and information management systems.
    � Ability to make judgments on the archival value of the variety of documents and business records of the organization.
    � Knowledge of and experience with standards and best practices for records management.  Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems.  Familiarity with electronic records retention to manage data lifecycle. Familiarity with digital preservation.
    � Demonstrated interest in and understanding of the Bank Group�s work and objectives.  External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.



    Archivist, P3
    INFORMATION MANAGEMENT OFFICER
    International Residual Mechanism for Criminal Tribunals
    THE HAGUE
    28 July 2015-27 August 2015
    15-IMA-RMT-45797-R-THE HAGUE (R)

    United Nations Core Values: Integrity, Professionalism, Respect for Diversity


     
     

    Special Notice
    The appointment is limited to the Mechanism for International Criminal Tribunals. Appointment of the successful candidate on this position will be limited to the initial funding of the post. Extension of the appointment is subject to the extension of the mandate and/or the availability of funds. As the international tribunals are not integrated in the Secretariat, UN Staff Members serve on assignment or secondment from their parent department/office if selected. Appointments of staff members in the United Nations are subject to the authority of the Secretary-General. Staff Members are expected to move periodically to new functions in accordance with established rules and procedures, and may in this context be reassigned by the Secretary-General throughout the Organization based on the changing needs and mandates.

    Salaries- Professional and Higher Categories:
    Please follow the following link for more information.
    https://careers.un.org/lbw/home.aspx?viewtype=SAL
    Org. Setting and Reporting
    The position of Archivist is located in the Mechanism Archives and Records Section, Registry, The Hague Branch. Under the supervision of the Chief Archivist, the incumbent will be part of the team responsible for the management of the records of the Mechanism for International Criminal Tribunals (�Mechanism�) and the archives of the International Criminal Tribunal for Rwanda (�ICTR�) and International Criminal Tribunal for the former Yugoslavia (�ICTY�).
    Responsibilities
    � Contribute to the development of strategies, policies and procedures for the management of Mechanism records. Implement strategies, policies and procedures, in collaboration with the other Archivists.
    o Advise Mechanism officials and staff on recordkeeping issues and practices.
    o Plan, organise, monitor and evaluate recordkeeping improvement projects, contributing to feasibility studies, analysis, design, development and implementation and assisting with recruitment / procurement of specialist skills or materials.
    o Plan, organise, monitor and evaluate the development and delivery of recordkeeping training programmes for Mechanism staff.

    � Contribute to the development and implementation of strategies, policies and procedures for the management of the archives of the ICTR and ICTY and the provision of access to them. Implement strategies, policies and procedures, in collaboration with the other Archivists and the Associate Research Officer.
    o Plan, organise, lead, monitor and evaluate work on acquisition, accessioning, arrangement and description, storage, preservation and conservation of archives.
    o Plan, organise, lead, monitor and evaluate work on preparation and dissemination of finding aids for archives.
    o Research, analyse and evaluate new systems or tools for the management of archives, and make recommendations for their deployment.
    o Advise on and recommend measures to enhance the accessibility of archives.
    o Advise on the determination of requests for access to archives. If access is approved, provide access, and information and assistance to requesters, in collaboration with the Associate Research Officer.
    o Assist in advocacy and outreach programmes. Conduct research and prepare presentation and publicity material.

    � Contribute to the management of the Section�s records repositories.
    o Ensure that repositories are maintained and managed in accordance with required standards.
    o Manage the transfer of records and archives from client offices to the Section�s repositories.
    o Manage the deaccessioning and disposition of records and archives, in accordance with established policies or instructions from client offices.

    � Participate in the implementation of the Mechanism�s information security and access regime. Liaise with client offices regarding information security classification, and implement decisions on classification / declassification, in collaboration with the relevant Legal Officer and Associate Research Officer.

    � Contribute to the development and implementation of the Section�s plans for disaster preparedness, response and recovery.

    � Supervise, guide and train support staff. Supervise the work of contractors and consultants.

    � Contribute to the continuous improvement of the Section�s operations and services by: keeping abreast of professional developments; supporting audits of the Section�s work; participating in internal reviews of the Section�s work, recommending improvements and implementing approved initiatives.

    � Assist the Chief Archivist / Deputy Chief Archivist in planning, budgeting, procurement, finance, human resources or facilities management, as required.

    � Perform other duties, as required.
    Competencies
    � Professionalism � Demonstrable knowledge of recordkeeping theory and practice, and of established standards in records management and archives management. Ability to advise on recordkeeping based on analysis of organisational objectives. Demonstrable conceptual, analytical and evaluative skills. Ability to conduct research and analysis, and formulate and present recommendations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

    � Communication � Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed.

    � Teamwork � Works collaboratively with colleagues to achieve organisational goals; solicits input by genuinely valuing others� ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

    � Managing Performance � Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.

    � Judgement / Decision-making � Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organisation; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
    Education
    Advanced university degree in archival science, records management, information management or related field. A first level university degree in combination with two additional years of qualifying experience may be accepted in lieu of an advanced university degree.
    Work Experience
    Minimum of five years of progressively responsible experience in archives management, records management or information management. Experience of managing physical records in a variety of media and formats, including artefacts, is required. Experience of strict information security regimes is highly desirable. Experience with international tribunals or national courts is desirable. Experience in project management is an asset.
    Languages
    English and French are the working languages of the Mechanism. For the post advertised, fluency in oral and written English is required. Working knowledge of French is desirable.
    Assessment Method
    There may be a technical test and / or a competency-based interview.
    United Nations Considerations
    Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

    The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on �Manuals� hyper-link on the upper right side of inspira account-holder homepage.

    Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

    Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
    No Fee
    THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS� BANK ACCOUNTS.
    Senior Archives Assistant


    Project Title:


    Inventory and assessment of UNHCR Archives of the Balkans Crisis, 1991-

    1995


    Organisation:


    UNHCR

    Job Title


    : Senior Archives Assistant

    Duty Station


    : Geneva

    Duration


    : 21 September 2015 to 18 December 2015

    Contract Type:


    Temporary Contractor

    Closing date: 24 August 2015

    Background Information:



    UNHCR has 1 km of paper files in the archives which were received from the Field Offices in Croatia,

    Serbia and Bosnia and the HQ Special Operation for the Former Yugoslavia desk following the

    Balkans wars of 1991 to 1995. The collection is globally and historically unique in its scope and

    content � UNHCR was the lead agency of the United Nations throughout the crisis, coordinating much

    of the humanitarian response that was so badly needed during this time. Until now, this archives

    collection has been viewed by few eyes. In September 2015 UNHCR Archives will start a project

    aiming to declassify this information for public view, whilst securing the integrity of the records for longterm

    preservation.

    Records and Archives Section is seeking to engage two contractors at G5 level with training and

    experience in archival description projects to participate in inventory of the files and the assessment of

    the collection�s condition.


    Organizational context:



    Established in 1996, UNHCR Archives includes material that predates the creation of the organization

    in 1951, documenting more than half a century of field operations around the world, as well as material

    from our headquarters.

    The Senior Archives Assistant will be working in a team under the supervision of the reference

    archivist.


    Duties and Responsibilities:

    Accountability


    (key results that will be achieved)

    UNHCR collection of files of the Balkans wars (1991-1995) is inventoried and assessed according to

    archival standards.


    Responsibility



    Under the supervision of the Reference Archivist the contractor will participate in the inventory and

    assessment of the physical condition of the collection of files related to the Balkans Crisis in UNHCR

    Archives.

    Essential Minimum Qualifications and Professional Experience Required:



    The project requires contractors who have specific expert skills and fulfil specific criteria, namely:


    ?

    The incumbent has finalized or be enrolled in an Archives and Records Management training

    program, or equivalent.


    ?

    The incumbent has participated in archival description projects

    Language



    ?

    Fluency in English (required).

    Essential Competencies:



    ?

    Available on the dates specified in the offer

    ?

    Understands and have practical experience in archival description project

    Required and Desirable Competencies:

    General



    ?

    Works well in a team and has a strong work ethic: strives to deliver high-quality, error-free

    deliverables and communicates well in a multicultural environment.


    ?

    Attention to detail

    ?

    Analytical thinking

    Location:



    The contractor will work in the UNHCR Records and Archives Section in UNHCR HQ in Geneva,

    under the direct supervision of the Reference Archivist.


    To Apply:



    Int

    erested applicants should submit their letter of motivation and Personal History Form (P11), to

    Archives@unhcr.org


    .

    P11 forms are available on

    www.unhcr.org/recruit/p11new.doc

    The deadline for applications is 24 August 2015

    Library & Archives Information Manager

    Job Number:
    09986)

    Description

    The OECD�s mission � Better Policies for Better Lives � is to promote policies that will improve the economic and social well-being of people around the world. The Organisation provides a unique forum in which governments work together to share experiences on what drives economic, social and environmental change, seeking solutions to common problems.
    The Digital, Knowledge and Information Service in the Executive Directorate (EXD/DKI) provides digital solutions to support and enhance the OECD�s global role in building knowledge, communicating with the world and interacting with governments to inform and influence policy making.

    EXD/DKI is recruiting an Information Manager who will report to a team leader in the Knowledge and Information Management Unit and will respond to and follow-up on client requests, participating in: cataloguing, digitising and downloading electronic records and indexing paper records received from clients into the corporate repository OECD.Records, applying information management principles, inventorying records and processing loans and returns. This work will be carried out in different locations at la Muette, in Boulogne and in S�vres and interviews will be held in Paris 31 August/1 September 2015.


    Main Responsibilities


    Client support:
    • Reply to, dispatch and follow-up on client requests. Provide guidance, training and support to clients including: records management advice, locating and ordering articles, publications, interlibrary or archival loans and monitoring returns and following-up with clients when items are not returned on time.
    • Appraisal of electronic records transfered by Directorates. Assure their indexing, storage or destruction in line with the Organisation�s retention schedule.
    • Keep abreast of information sources in order to meet clients� information needs.

    Cataloguing, digitising and downloading of electronic documents:
    • Digitise documents from microfiches, microfilms or paper.
    • Check the quality of digitised folders and import and index them in OECD.Records.
    • Import and catalogue electronic versions of OECD monographs, periodicals, official documents, photos, audio and video recordings into OECD.Records.

    Information Management:
    • Work with clients across the Organisation to identify their needs, implement good knowledge and information management research practices and apply practical digital solutions.
    • Participate in the Unit�s strategic projects as part of the Digital, Knowledge and Information Management Service�s work programme.

    Communication:
    • Participate in preparing material, exhibits and animations for the Unit�s events in co-ordination with the communications co-ordinator.


    Ideal Candidate Profile


    Academic Background:
    • Post-secondary education.
    • A professional qualification in records, library or information management.

    Professional Background:
    • Three years practical experience in one of the fields related to records, information or library management.
    • Experience in taxonomy management and working with semantic tools would be an advantage.
    • Two years experience of working in a multi-cultural and multi-disciplinary environment.

    Tools:
    Good knowledge of:
    • OpenText Content Server
    • AcrobatPro
    • Microsoft Office Suite

    Languages:
    • An excellent written and oral command of one of the two official languages of the OECD (English and French) and working knowledge of, or willingness to learn, the other.
    • Knowledge of other languages would be an asset.

    Core Competencies

    • For this role, the following competencies would be particularly important: Analytical thinking, Managing resources, Client focus.
    • Please refer to the full list of OECD Core Competencies and the level 1 indicators.

     

    Contract Duration

    • Two year fixed term appointment, with the possibility of renewal.
    • Monthly base salary starting from 3 229 EUR exempt of French income tax, plus allowances based on eligibility.
    • Please note, the appointment may be made at a lower grade based on the qualifications and professional experience of the selected applicant.

    The OECD is an equal opportunity employer and welcomes the applications of all qualified candidates who are nationals of OECD member countries, irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities.
    Information Management Officer, P3
    INFORMATION MANAGEMENT OFFICER
    Office for the Coordination of Humanitarian Affairs
    PANAMA CITY
    14 July 2015-13 August 2015
    15-IMA-OCHA-43612-R-PANAMA CITY (X)

    United Nations Core Values: Integrity, Professionalism, Respect for Diversity


     
     

    Special Notice
    This post is funded for a finite period of one year and may be subject to extension. Extension of the appointment is subject to extension of the mandate and/or availability of the funds.

    Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
    Org. Setting and Reporting
    This position is located in the Office for the Coordination of Humanitarian Affairs (OCHA), Regional Office for Latin America and the Caribbean (ROLAC) in Panama. The Information Management Officer reports to the Head of the Regional Information Unit.
    Responsibilities
    Within delegated authority, the Information Management Officer will be responsible for the following duties:

    � Coordination:

    Establish and maintain an information management network in accordance with IASC guidance to facilitate humanitarian information exchange and the promotion of data and information standards; work with first responders such as the UN disaster assessment and coordination team (UNDAC) and on-site operations and coordination Centre (OSOCC) to ensure a smooth transition of information tools and services; engage with counterparts in government to ensure that information activities are coordinated and consistent with national standards and practices; provide training and expertise on the use and development of information management tools and platforms to OCHA staff and humanitarian partners; advocate for the use of data standards and common platforms, and for the open exchange of information.

    � Web Management

    Manage content on relevant web platforms, provide overall quality control for the platform and ensure content is current, comprehensive and follows relevant metadata standards; work with external counterparts on related web platforms such as agency and cluster websites and ReliefWeb to facilitate cross-site search and interoperability.

    � Data Management

    Design, develop and manage databases, spreadsheets and other data tools; understand, document, and ensure the quality of high-value humanitarian data for accuracy, consistency and comparability; consolidate operational information on a regular schedule to support analysis.

    � Data Analysis

    Organize, design and carry out the evaluation and analysis of location specific datasets through meaningful statistical techniques; participate in the development and revision of data standards (e.g. the Humanitarian Exchange Language) and advise on the application of these standards into local systems and processes; participate in the development, implementation and management of new indicators, together with its accompanying data, to be included in a Common Humanitarian Dataset; understand, document and ensure the quality of high-value humanitarian data for accuracy, consistency and comparability.

    � Assessment Analysis

    Support assessment and needs analysis activities, including humanitarian needs overviews, secondary data reviews, preliminary scenario definitions and multi-cluster initial rapid assessments; provide advice on assessment design to ensure data quality; manage platforms and tools that support data collection and analysis such as KoBo Toolbox and Open Data Kit (ODK).

    � Geographic Information System (GIS) & Mapping

    Develop and maintain spatial baseline and operational datasets in accordance with relevant standards and guidance; produce and update high-quality map products and online services; maintain a repository of spatial data and ensure that the data are documented and accessible to all humanitarian partners through local and/or online services.

    � Visualization

    Produce and update information products such as reports, charts and infographics by turning data into graphical products to convey messages and a storyline; develop advocacy materials including posters, presentations and other visual materials.

    � Performs other related duties, as required.
    Competencies
    � Professionalism: Knowledge and understanding of theories, concepts and approaches relevant to the management of information in complex emergencies, disaster preparedness, disaster response and early recovery; Ability to identify issues, analyse humanitarian trends and participate in the resolution of issues/problems; Ability to conduct data collection using various methods; Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases; Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

    � Client Orientation: Considers all those to whom services are provided to be �clients� and seeks to see things from clients� point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients� needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients� environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

    � Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
    Education
    Advanced university degree (Master�s degree or equivalent) in information management, information systems, social science or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
    Work Experience
    A minimum of five years of progressively responsible experience in information management, information systems, web management, data management, geographic information systems and mapping, data visualization, or other related area. Experience managing information in disaster response or complex emergencies is required. Relevant experience within the UN Common System or other international organisation is desirable. Experience in the region is desirable.
    Languages
    English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Fluency in Spanish is required. Knowledge of another UN official language is desirable.
    Assessment Method
    Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
    United Nations Considerations
    Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

    The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on �Manuals� hyper-link on the upper right side of inspira account-holder homepage.

    Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

    Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
    No Fee
    THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS� BANK ACCOUNTS.