ACP/REC Training Support Contractual - Temporary Term Contractual (TTC)-1600003022

Description

 
USA

ACP/REC

Training Support Contractual - Temporary Term Contractual (TTC)


TERMS OF REFERENCE


Background

Established in 1959, the Inter-American Development Bank (IDB) is the main source of multilateral financing for economic, social and institutional development in Latin America and the Caribbean. It provides loans, grants, guarantees, policy advice and technical assistance to the public and private sectors of its borrowing member countries.
The Records Management Section (REC) is looking for a professional trainer as part of its Change Management team. The REC Section is responsible for the Records Management program at the Inter-American Development Bank Group (IDBG) which covers the development of IM policies/guidelines, the functional management of IM systems, the delivery of IM support to the business units, and the management of physical Archives. The REC Section is currently involved in the deployment of a new document and records management platform called ezShare based on Microsoft SharePoint and Office 365. The REC Section is also looking more broadly at the improvement of information management governance, processes and tools across the organization which aims to become more digital.

Consultancy Objectives

�Develop a set of training and communications materials for ezShare 
�Deliver corresponding trainings 
�Provide customer support on how to questions

Main Activities 

�Get familiar with ezShare and IDBG policy framework;
�Contribute to the implementation and update of the Change Management Plan
�Develop and maintain training and communication materials in at least two languages (Spanish & English) to cover general and customized functionalities of ezShare and its associated business rules. Training materials might include videos, quick sheets, tutorials, manuals, among others;
�Organize the printing and processing of training and communication materials as needed;
�Deliver face to face, virtual or personalized hands-on training to IDBG users;
�Deliver demonstrations including Brown Bag Lunches and kiosk activities;
�Deliver in-person visits to the business units to provide additional support (floor walking sessions);
�Coordinate the timely approval and distribution of communications;
�Test and maintain (i.e. delete content from previous trainings) training environment;
�Develop, publish, and update Frequently Asked Questions (FAQ)
�Report ezShare issues to the implementation team.

Qualifications

 �Academic Degree/ Level & Years of Professional Work Experience: Bachelor�s degree in Information Management, Archives, Computers Science or related fields and a minimum of two years of work experience as a trainer, managing diverse user groups.
�Languages: Fluency in English and Spanish.
�Areas of Expertise: Proven experience in change management relating to the implementation of a document and records management system in a medium to large professional organization. Working knowledge in SharePoint and Office 365 is an asset. Knowledge of the concepts, principles and practice of information, document, records and archives management, including disclosure of information and electronic as well as paper records. Advanced proficiency in the use of Microsoft Office suite (Outlook, Word, Excel, PowerPoint, etc.); experience managing training oriented software like Captiva and other similar tools is an asset.
�Skills: Excellent interpersonal and communication skills, self-motivation, commitment and the ability to work in an international team and across hierarchical levels are indispensable, proactivity and dynamism is required; solid organizational skills including attention to detail and multi-tasking skills; flexibility and the ability to work with demanding deadlines, availability for foreign travel.

Characteristics of the Consultancy

�Consultancy category and modality: Temporary Term Contractual, Monthly
�Contract duration: 12 months
�Place(s) of work: Headquarters, Washington, D.C. United States of America
�Responsible person: Section Chief Records Management 


Payment and Conditions: Compensation will be determined in accordance with Bank�s policies and procedures. The Bank, pursuant to applicable policies, may contribute toward travel and moving expenses. In addition, candidates must be citizens of an IDB member country.

Visa and Work Permit: The Bank, pursuant to applicable policies, may submit a visa request to the applicable immigration authorities; however, the granting of the visa is at the discretion of the immigration authorities. Notwithstanding, it is the responsibility of the candidate to obtain the necessary visa or work permits required by the authorities of the country(ies) in which the services will be rendered to the Bank. If a candidate cannot obtain a visa or work permit to render services to the Bank the contractual offer will be rescinded

Consanguinity: Pursuant to applicable Bank policy, candidates with relatives (including the fourth degree of consanguinity and the second degree of affinity, including spouse) working for the Bank as staff members or Complementary Workforce contractuals, will not be eligible to provide services for the Bank. 

Diversity: The Bank is committed to diversity and inclusion and to providing equal opportunities to all candidates. We embrace diversity on the basis of gender, age, education, national origin, ethnic origin, race, disability, sexual orientation, religion, and HIV/AIDs status. We encourage women, Afro-descendants and persons of indigenous origins to apply.

Primary Location

: HQ-US-Washington DC

Job Posting

: May 10, 2016, 6:00:00 AM

Closing Date

: Ongoing

Contact Name - External

: Jobs Online

Contact Email - External

: jobsonline@iadb.org
Information Systems Specialist(

Job Number:

 10559)

Description

 
The OECD is a global economic forum working with 34 member countries and more than 100 emerging and developing economies to make better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world. The Organisation provides a unique forum in which governments work together to share experiences on what drives economic, social and environmental change, seeking solutions to common problems.
 
The Executive Directorate (EXD) delivers the Organisation's corporate services including human, financial and digital resources management, as well as the infrastructure, security, conference and language services.
 
The Digital, Knowledge and Information Service in the Executive Directorate (EXD/DKI) provides the digital solutions and technologies to support and enhance the OECD�s global role in building knowledge, communicating with the world and interacting with governments to inform and influence policy making.
 
The Information Systems Specialist works in a Digital Practice team responsible for developing, testing, implementing and supporting digital solutions as well as defining, assigning and providing quality control on work packets assigned to near/offshore partners. The Information Systems Specialist  works under the direct supervision of a Digital Solutions Analyst within EXD/DKI.
 
Main Responsibilities
 
Technical
  • Develop, test, implement, maintain and support secure, integrated, digital solutions to meet the business needs of the Organisation.
  • Assist defining needs for applications and analyse business processes.    
  • Participate in defining architectures, database structures, user interface layouts, workflows, control processes and interfaces with other applications.
  • Develop routines or applications to identify, organise and prepare information to be uploaded to the corporate records system, OECD. Records.
  • Work in close collaboration with other teams to ensure that all necessary hardware, software, backups and related systems facilities are functioning properly.
  • Provide regular management reporting on the use of digital solutions.
  • Keep abreast of advances in current and emerging industry trends, related technologies, methodologies and best practices. 
Support, documentation and training
  • Support digital solutions and maintain proactive relations with user representatives, other IT support areas and suppliers.
  • Write and maintain technical documentation (e.g. system architecture, operational procedures), end-user documentation and training material.
  • Assist users in the appropriate use of their applications and provide advanced support.     
 
Ideal Candidate Profile
 
Academic Background
  • A university degree in information, records or library management, computer science or a related field.
Professional Background
  • At least five years' experience in the domains of information, records or library management and developing, testing, implementing, maintaining and supporting digital solutions.
  • Two years� experience: collecting business requirements, writing technical specifications and development plans, implementing agreed solutions and conducting post-implementation reviews. Participating in defining technical architectures, database structures, user interface layouts, workflows, and interfaces with other systems.
  • Proven experience developing front-end portals and applications and supporting digital solutions, working closely with user representatives and other IT support areas.
  • Practical experience working with, developing, integrating, designing and testing semantic, linked data and ontology management technologies and solutions.
  • Experience making presentations, providing training and user support.
Tools
  • OpenText Content Server, Luxid, EVN, Top Braid Live and MarkLogic.
  • SPARQL, SharePoint,  XML/XSLT.
  • MS Office Suite.
Languages
  • Fluency in one of the two OECD official languages (English and French) and knowledge of the other, with a commitment to reach a good working level.
  • Knowledge of other languages would be an asset.
Core Competencies
  • For this role, the following competencies would be particularly important: Achievement focus, Analytical thinking, Flexible thinking, Developing talent.
  • Please refer to the level 2 indicators of the OECD Core Competencies.
 
Contract Duration
  • Two-year fixed term appointment, with the possibility of renewal.
 
  • Monthly base salary starting from 4355 EUR, plus allowances based on eligibility, exempt of French income tax.
 
Please note, the appointment may be made at a lower grade based on the qualifications and professional experience of the selected applicant.
 
The OECD is an equal opportunity employer and welcomes the applications of all qualified candidates who are nationals of OECD member countries, irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities.
 
The OECD promotes an optimal use of resources in order to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.

Archival and Records Management Consultant


Advertised on behalf of : 

Location :New York City, UNITED STATES OF AMERICA
Application Deadline :25-May-16 (Midnight New York, USA)


Type of Contract :Individual Contract
Post Level :National Consultant
Languages Required :English  
Starting Date :
(date when the selected candidate is expected to start)		06-Jun-2016
Duration of Initial Contract :4 months


Background
UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.
About the Region and/or Section:
UN Women Headquarters, New York, NY, U.S.A.
About the Position:
Archival and Records Management Consultant.

Duties and Responsibilities
Summary of Key Functions:
  • Review and refine records management and archiving policy; paper and electronic/digital materials;
  • Develop a step-by-step plan for collection, cataloguing, utilization, retrieval and management of archiving materials;
  • Work with IT section on the library and archiving database development so that exploration of materials in the data base is easy for users;
  • Conduct on-the-job capacity enhancement trainings in information management and archiving. Technical consultant will utilize the best practice in information management and archiving.
Description of Functions
Address, with clients, how and when documents are created, reviewed, shared, utilized, retained and destroyed. This applies to electronic documents such as emails, Word documents, PowerPoint presentations and Excel spread sheets, as well as hard copy paper documents.
Review and revise, where needed, current policies and procedures (POM) addressing relevant issues such as the type of documents that are needed to be retained, where they are to be stored, how long they are to be retained (retention schedule), how they are to be handled, and related responsibilities; including categorization of different types of documetns and specification on what should be saved and where.
Prepare a training roadmap and conduct training for the implementation of a records management and archival system across the organization.

Competencies
Core values and Guiding Principles:
Integrity:
  • Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.
Professionalism:
  • Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.
Cultural sensitivity and valuing diversity:
  • Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff;
  • Demonstrate an international outlook, appreciating difference in values and learning from cultural diversity.
Core Competencies:
Ethics and Values:
  • Demonstrate and safeguard ethics and integrity.
Organizational Awareness:
  • Demonstrate corporate knowledge and sound judgment.
Development and Innovation:
  • Take charge of self-development and take initiative.
Work in teams:
  • Demonstrate ability to work in a multicultural, multi ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.
Communicating and Information Sharing:
  • Facilitate and encourage open communication and strive for effective communication.
Self-management and Emotional Intelligence:
  • Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behavior towards others.
Conflict Management:
  • Surface conflicts and address them proactively acknowledging different feelings and views and directing energy towards a mutually acceptable solution.
Continuous Learning and Knowledge Sharing:
  • Encourage learning and sharing of knowledge.
Appropriate and Transparent Decision Making:
  • Demonstrate informed and transparent decision making.
Functional Competencies:
  • Substantial experience in library, archiving and cataloging development;
  • Ability to conduct trainings on archive development and maintenance;
  • Well developed interpersonal skills and sensivitiy to local custom and traditions;
  • Good management skills;
  • Strong strategic and creative thinking;
  • Promotes the vision, mission and strategic goals of the project.

Required Skills and Experience
Education:
  • Master�s degree or equivalent in Library and Information Science or relevant field with equivalent practical experience.
Experience:
  • Minimum of 8 years of relevant experience in undertaking archive and information/records management exercises;
  • Previous work experience with UN or other development agencies in archive and records management is highly desirable.
Language:
  • Fluency in written and spoken English is required;
  • Knowledge of the other UN working knowledge is an asset.

Click here for important information for US Permanent Residents ('Green Card' holders).
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
Posting Title:Information Management Assistant
Job Code Title:Information Management Assistant
Department/Office:FIELD MISSIONS ADMINISTERED BY DPKO
Duty Station:EL FASHER
Posting Period:18 April 2016 - 02 May 2016
Job Opening Number:59013
Staffing ExerciseN/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Special Notice
Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.
- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
Org. Setting and Reporting
This position is located in UNAMID�s Geospatial Information and Telecommunications Technology (GITT), Mail/Pouch and Archive Unit, El Fasher. The Information Management Assistant reports to Chief Information Systems Officer.
Responsibilities
Within limits of delegated authority, the Information Management Assistant FS-4 will carry out the following duties: 

Document and Data Management
�Manage the access to digital systems containing documents, data, or other information formats in order to protect sensitive information and promote the release of unclassified information.
�Contribute to the management of data by collecting, organizing and synthesizing data and information for delivery in information management services, products and systems.
�Operationalize document and data standards and promote them within the mission.
�Support the quality of documents and data by enforcing standards throughout a network of focal points.
�Provide timely uploading and maintenance of information in information systems.
�Liaise with document processing services with respect to preparation, reproduction and distribution of documents and publications.
�Order and follow-up on shipment of documents, reference materials, stationery and necessary equipment to various sites.
�Perform research and document delivery services using a range of specialized commercial databases in addition to standard sources and databases.

General
�Maintain statistics on service and workload measures.
�Provide relevant technical support to users of information services.
�Perform other duties as assigned by the supervisor.
Competencies
� Professionalism: Knowledge and familiarity with the United Nations structure and documentation. Ability to undertake relevant research, maintains records in a systematic fashion, and retrieves necessary materials with maximum speed and accuracy. � Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of Peace Operations.

� Client Orientation: Establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients� needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients� environment to keep informed and anticipate problems; keeps clients informed of progress and setbacks in projects; meets time line for delivery of products or services to clients. 

� Technological awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Education
Secondary school, technical school, university and other courses and training programmes relating to the work. High school or equivalent diploma is required.
Work Experience
Experience in applying the methods, procedures and techniques relating to the work, in months or years. At least 6 years progressively responsible experience in the field of information management, web publishing, archives or records management.
Languages
French and English are the working languages of the UN Secretariat. For this job opening, fluency in English (both oral and written) is required; knowledge of second UN official language is an advantage.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
United Nations Considerations
Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law. 

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on �Manuals� hyper-link on the upper right side of inspira account-holder homepage.

Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS� BANK ACCOUNTS.
Job TitleIntern, Records Management Unit, OSG
Organization NameOSCE Secretariat
LocationVienna
Grade
Closing Date of application04-05-2016
No. of Posts1
Background
Duration of internship: 3 months starting July 4, 2016 until September 23, 2016

The Records Management Unit (RMU) is a part of the Office of the Secretary General and is responsible for developing, implementing and overseeing the records management framework and programme within the OSCE.  It ensures the capture, distribution, storage and management of records in accordance with accepted standards and best practices. Its scope of work includes registration and distribution of official correspondence, providing guidance on handling paper and electronic records, facilitating transfers of semi-active and inactive records, overseeing authorized destruction of records, and developing and implementing organization-wide records management tools and resources.
Required competencies
Core values
  • Commitment: Actively contributes to achieving organizational goals
  • Diversity: Respects others and values their diverse perspectives and contributions
  • Integrity: Acts in a manner consistent with the Organization�s core values and organizational principles
  • Accountability: Takes responsibility for own action and delegated work


Core competencies
  • Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization
  • Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment
  • Planning: Works towards the achievement of goals in a structured and measured manner
  • Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions
  • Initiative-taking: Proposes and initiates new ideas, activities and projects
  • Flexibility: Responds positively and effectively to changing circumstances


Managerial competencies (for positions with managerial responsibilities)
  • Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment
  • Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them
  • Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities
Tasks and Responsibilities
RMU is looking for an internship candidate who will work with all members of the team and will be tasked with the duties outlined below:

  • Providing support for records registration;
  • Assisting with backlog projects such as compiling inventories, weeding and digitizing records (digitizing includes document preparation, scanning, performing quality control and assigning metadata);
  • Assisting with file transfers as required;
  • Assisting with records-related events including planning, publicity, obtaining supplies, setting up and cleaning up;
  • Assisting with records projects including performing research and developing documentation such as policies and procedures and user guides;
  • Performing other records-related tasks as required.
Necessary Qualifications
  • Applicants should be under the age of 30 and from an OSCE participating State;
  • Students in the final year of higher education (university or other accredited institution) at graduate or postgraduate level, i.e. within two years of graduation, or recent graduates or postgraduates, with a background in Archival Science, Records Management or Information Management;
  • Working experience with Electronic Document and Records Management Systems (such as OpenText CS) is an asset;
  • Advanced computer skills;
  • Strong analytical, research and drafting skills;
  • Good organizational skills with ability to process and synthesize information quickly and efficiently;
  • Detail-oriented;
  • Professional fluency in English with excellent communication skills; knowledge of other OSCE working languages is an asset;
  • Ability to establish and maintain effective working relations with people from different national and cultural backgrounds, whilst maintaining impartiality and objectivity.
Remuneration Package
The OSCE is not in a position to pay any remuneration or cover any expenses incurred by the intern during his/her stay in Vienna nor reimburse travel expenses.
The internship lasts three (3) months and does not constitute a commitment to future employment with the OSCE. 
The selected intern will participate in the group health insurance scheme at his/her own expense but the OSCE will cover life and disability insurance. 
How To Apply
If you meet the above requirements and wish to apply for this internship opportunity, please use the OSCE's online application link found under http://www.osce.org/employment. Please mention your availability dates in the cover letter.
Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States, please seehttp://www.osce.org/states.
The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, or offer an internship with modified terms of reference or a different duration.
The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.Please be aware that the OSCE does not request payment at any stage of the application and review process.